February/March 2020

Your Local Guide for Aurora Adventures

CRFP Spotlight: Phil Byers, CRFP, Jorge Guevara, CRFP, Derek Tupper, CRFP

2020 Restaurateur of the Year: Tony Elrod

2020 Vendor of the Year: Bill Schaphorst

Sharpen Your Tools: Prioritize the Customer Experience
By: Sarah Ross

Technology: Implementing IoT Sustainability
By: Jay Fiske

Facility Manager Project Profile: Migrating to a CMMS
By: Maria Johnson, CRFP

Emerging Trends: Effective Waste Reduction Efforts
By: Jeff Dover, CRFP

Cover Story: Rise and Dine, Breakfast meets happy hour at Snooze A.M. Eatery
By: Sherleen Mahoney

Repairs & Maintenance: Optimizing Your Waste Reduction Plan
By: Ray Hatch

Repairs & Maintenance: Rendering, Recycling and Sustainability
By: Ed Candioty

Repairs & Maintenance: Roofing Matters
By: Jason Kibler

"The Last Words" Crossword Puzzle

December/January 2020

Welcome Your New RFMA 2020 Board of Directors

CRFP Spotlight: Drayton Cann, CRFP, Sean D. Housen Sr., CRFP, Bevin McPherson, CRFP

Cover Story: Game Night Out, Punch Bowl Social combines lively games with a scratch menu and craft beverages
By: Sherleen Mahoney

Emerging Trends: Focus On Kitchen Exhaust Hoods
By: Jeff Dover, CRFP

Sharpen Your Tools: The Lost Customer
By: David Avrin

Facility Manager Project Profile: The Mother of All Backups
By: Noelle Faille, CRFP

Repairs & Maintenance: An Accident Waiting to Happen
By: Susan Daywitt

Repairs & Maintenance: A Sign of the Times
By: French Bolen

Repairs & Maintenance: Don't Slip Up
By: Chester Grudzinski

Repairs & Maintenance: Accessibility for All
By: Kevin Lenover

October/November 2019

CRFP Spotlight: Allison Tootle, CRFP, Aaron Tusken, CRFP, Warren Van Alstine, CRFP

Emerging Trends: Advancements in Drive-Through Technology
By: Jeff Dover, CRFP

Sharpen Your Tools: Saying "Yes" to Less
By: Marilyn Sherman, a RFMA 2020 Signature Speaker

Facility Manager Project Profile: Aligning Landlord and Vendor Relations
By: Angela Hughes, CRFP

Repairs & Maintenance: Leveraging Handyperson Services
By: Susan Daywitt

Repairs & Maintenance: Considerations for LED Signage Conversion
By: French Bolen

Repairs & Maintenance: Audit Strategies
By: Preston Funkhouser, CRFP and Jeff Hartman

Repairs & Maintenance: Effective Preventative Maintenance Planning
By: Jay Maffitt

Cover Story: Pizza Prevails, Washington state is home to one of the largest Pizza Hut franchises
By: Sherleen Mahoney

2019 Buyer's Guide

August/September 2019

CRFP Spotlight: Todd Barto, CRFP, Randy Legard, CRFP, David Nelson, CRFP

Cover Story: Gathering Table, Mendocino Farms cares more about people than profits
By: Sherleen Mahoney

Sharpen Your Tools: Improving Digital Communication
By: Teresa Bell, a RFMA 2020 Signature Speaker

Facility Manager Project Profile: Capital Planning For Success
By: Greg Fuchs, CRFP

Emerging Trends: Innovations in Plumbing Maintenance
By: Jeff Dover, CRFP

Repairs & Maintenance: Back to Basics for Plumbing Inspections
By: Susan Daywitt

Repairs & Maintenance: Facility Maintenance Models
By: John Getha, CRFP

Repairs & Maintenance: Booster Heater Tank Options
By: Paul Dubicki

Repairs & Maintenance: FOG Recycling
By: Carmine Esposito

June/July 2019

CRFP Spotlight: Preston L. Funkhouser IV, CRFP, Krystal Vasquez, CRFP, Casey Wittman, CRFP

Communication: Addressing Communication Challenges
By: Scott Pelky

Sharpen Your Tools: Coaching Through Asking
By: Brian Biro, a RFMA 2020 Signature Speaker

Facility Manager Project Profile: Making Better Use of Make-Up Air
By: Greg Clark

Technology: Data Capture Management
By: Paul Roberts

Emerging Trends: Keeping Up with Critical Data
By: Jeff Dover

Cover Story: Life is Sweet, Sprinkles attributes its success to continuous innovation
By: Sherleen Mahoney

Repairs & Maintenance: Choose New Coats with Caution
By: Brian Foster

Repairs & Maintenance: Technology Permeates Operations
By: Susan Daywitt

Repairs & Maintenance: Kitchen Investments Worth Protecting
By: Michael Brown

April/May 2019

Get to Know Your Board Chair: Rob Wach

The 2019 RFMy Awards

CRFP Spotlight: Lisa Brown, CRFP, Andrew Gilbertson, CRFP, Sandee Salas, CRFP

2019 Jack McNertney MVP Award: Jack Kortekamp, CRFP

Sharpen Your Tools: Partnering with Top Shelf Vendors
By: Michael A. Berman

Sharpen Your Tools: Creating a Coaching Culture
By: Nathan Jamail

Emerging Trends: Preparing for Refrigerant Regulations
By: Jeff Dover

Facility Manager Project Profile: Fire Suppression Upgrade
By: Michael Zografos

Repairs & Maintenance: First Impressions and Lasting Investment
By: Andra Bereznay

Repairs & Maintenance: Limiting Liability in Parking Lots
By: Susan Daywitt

Repairs & Maintenance: Preparing for Hurricane Season
By: Bill Schaphorst

Cover Story: The Heart of Tex-Mex, Chuy's spreads its love of Tex-Mex across the country
By: Sherleen Mahoney

RFMA Gives: Big Hearts Build Tiny Homes
By: Sherleen Mahoney

RFMA 2019 Conference Recap

February/March 2019

CRFP Spotlight: Bill Jackson, CRFP, Christian Torres, CRFP

2019 Restaurateur of the Year: Greg Fuchs, CRFP

2019 Vendor of the Year: Vince Gianfrancesco

Emerging Trends: Roof Maintenance Planning
By: Jeff Dover, CRFP

Sharpen Your Tools: Leadership Energy
By: Shannon Cassidy (RFMA 2019 Signature Speaker)

Facility Manager Project Profile: Staying on Top of HVAC Maintenance
By: Tony Elrod

Cover Story: Alamo Drafthouse, a cinema eatery created by movie lovers for movie lovers
By: Sherleen Mahoney

Technology: Sensing Building Health Through Automation
By: Randy Miles

It's Not Easy Being Green: Zero Food Waste
By: S. Ray Hatch

It's Not Easy Being Green: Natural Repellents
By: John Foster

It's Not Easy Being Green: Strategic Waste Management
By: Susan Brown

It's Not Easy Being Green: Examining Recycling
By: Jim Mahoney

December/January 2019

Welcome Your New RFMA Board of Directors

CRFP Spotlight: Jeff Wells, CRFP, Roy Hodges, CRFP, John Getha, CRFP, Kelli Rivera, CRFP

Cover Story: Fired Up - Torchy's Tacos Elevates the Taqueria Experience
By: Sherleen Mahoney

Emerging Trends: Rethinking Your Security System
By: Jeff Dover, CRFP

Sharpen Your Tools: Facility Managers Who Rock
By: Jim Knight (RFMA 2019 Keynote Speaker)

Facility Manager Project Profile: Permit Planning
By: Kurt Gnessin

Repairs & Maintenance: Exterior Maintenance
By: Tom Buiocchi

Repairs & Maintenance: Avoiding Slips and Falls
By: Rob Satkowiak

August/September 2018

CRFP Spotlight: Adam Justi, CRFP

Emerging Trends: Really Smart Buildings
By: Jeff Dover, CRFP

Sharpen Your Tools: Leading with Purpose Engages Millennials
By: Michael Kurland

Facility Manager Project Profile: Road Repair
By: Nikki Hale, CRFP

Best Practices 2018: ADA, CMMS Software, Energy Management Systems (EMS), Kitchen Exhaust System Cleaning, Pest Control, Roofing

Repairs and Maintenance: The Role of Restaurant Cleanliness
By: Amber Terry

Repairs and Maintenance: Plumbing Perfected
By: Susan Daywitt

Repairs and Maintenance: Cool As Ice
By: Ryan Hovermale

Repairs and Maintenance: Are Smart Buildings More Work?
By: Ian Haberman

June/July 2018

CRFP Spotlight: Joe Kanawall, CRFP, Brannon Stewart, CRFP, Kenneth McKay, CRFP

Emerging Trends: The Future of Air Balance
By: Jeff Dover, CRFP

Sharpen Your Tools: Cultivating Company Culture
By: Galen Emanuele

Technology: Leveraging the Latest Technology, CMMS Technology Solutions
By: Jeremy Weber, CRFP

Repairs & Maintenance: A Capital Idea, Asset Manager
By: Susan Daywitt

Cover Story: Fresh Catch, Razoo's Cajun Cafe and Tricky Fish Take a Nuanced Approach to Southern Seafood
By: Sherleen Mahoney

Facility Manager Project Profile: Fuel to the Fire, Emergency Planning in Action
By: Billy To, CRFP

April/May 2018

Getting to Know Your Incoming Chair: Gary Brackett

RFMy Awards: Congratulations to Our Winners

CRFP Spotlight: Blake Callahan, CRFP, CPA, CVA, Nikki Hale, CRFP, Zach Hardy, CRFP, Tim Spear, CRFP

2018 The Jack McNertney MVP Award: John Getha

Emerging Trends: Restaurants of the Future, Managing Data
By: Jeff Dover, CRFP

Sharpen Your Tools: Making things Better, Above and Beyond
By: Scott Reyes & Katie Torres

Facility Manager Project Profile: One Cool Company, Chocolate Cool Temperatures
By: Timothy VanAcker, CRFP

Repairs & Maintenance: Be Proactive, Not Reactive, Disaster Recovery in the Restaurant World
By: Roy Adcock

Repairs & Maintenance: Hurricane Helpers, The Season for Preparations
By: Chris Munkvold

Repairs & Maintenance: Rolling Out the Welcome Mat, Paving a Plan for Success
By: Justin Pomerleau & Mason Hammerlund

Repairs & Maintenance: Spring into Sustainability, Finding Profitability in Sustainability
By: Scott Milnes

Repairs & Maintenance: Cultivating Curb Appeal, Attracting Customers with Curb Appeal
By: Susan Daywitt

Cover Story: Feels Like Home, Cotton Patch Cafe Elevates Southern Hospitality with Renewed Branding Efforts
By: Sherleen Mahoney

Feature: In Service of Others, RFMA Gives 2018
By: Sherleen Mahoney

February/March 2018

CRFP Spotlight: Michael Anderson, CRFP, Jonathan Cao, CRFP, Donnie Pemberton, CRFP, David Pogach, CRFP

Restaurateur of the Year: Nate Lee, CRFP

Vendor of the Year: Teresa Phelps

Sharpen Your Tools: The Generational Shift, A Changing World
By: Bruce Tulgan

Project Profile: Here Comes the Sun, Reducing Costs with Solar Panels
By: Wayne Brayton, CRFP

It's Not Easy Being Green: Being Smart About CO2, The Importance of CO2 Management
By: Joshua Pringle

It's Not Easy Being Green: Is Zero Waste Possible? Waste Nothing
By: Matthew Hollis

It's Not Easy Being Green: Green Strategies, A Greener Bottom Line
By: Paul Kuck

Cover Story: Golden Age of Seafood, Red Lobster Celebrates its 50th Anniversary
By: Sherleen Mahoney

Repairs & Maintenance: Plan, Respond, Recover; Disaster Recovery in the Restaurant World
By: Susan Daywitt

Repairs & Maintenance: Keeping Pests at Bay, Sustainable Pest Control Protocols
By: Ian Habermann

Repairs & Maintenance: Between a Rock and a Hard Place, Saving Big on Small Building EMS
By: Ian Habermann

Repairs & Maintenance: Keep Your Cool, Strategic Energy Savings
By: Dale Sventeck

From the Inside Out: Striking a Balance, The Benefits of Positive Air Pressure
By: Jeff Dover, CRFP

December/January 2018

Your Local Tour Guide for Phoenix
By: Kory Kilmer

Introducing 2018 New Board Members

CRFP Spotlight: Thomas Lin, CRFP, Ricky Mathews, CRFP, Don Turner, CRFP, Shannon Roepke, CRFP

Sharpen Your Tools: Share Your Stories, How to Make PR Moments Last
By: Kindra Hall

Facility Manager Project Profile: Up in Flames, An Austin, TX-Based Restaurant Company Explores Lessons Learned After a Fire
By: Jay Andruk

Repairs & Maintenance: A Tale of Two Maintenance Programs, Exploring Different Approaches to Restaurant Maintenance
By: Keith Moore

Repairs & Maintenance: Breathe Easy, Protect Your Restaurants with Proper Exhaust Fan Maintenance
By: Susan Daywitt

Repairs & Maintenance: Check Lists 2.0, Electronic Versions of the Tried-and-True Checklist Make the Tool More Effective than Ever
By: Paul Roberts

Repairs & Maintenance: On A Roll, Outlining the Key Steps For a Successful Project Rollout
By: John Kiliany

Cover Story: Midas Touch
By: Sherleen Mahoney

Codes & Guidelines: Navigating the ADA Waters
By: Scott R. Moline

From the Inside Out: Squeaky Clean, Ensure your Hoods and Ducts are Properly Cleaned
By: Jeff Dover, CRFP

October/November 2017

CRFP Spotlight: Shawn Black, CRFP, Chris Rohling, CRFP, Gordon Bruner, CRFP, & Joshua Hawks, CRFP

Sharpen Your Tools: More than Words, The Power of Non-Verbal Communication
By: Melinda Marcus

Facility Manager Project Profile: Dollars and Cents, Audits and Budgeting
With: John Steen and Kory Kilmer

Capital Planning: The Industry Problem, Using Data Analytics
By: Tim Duggan and Russ Mitchell

Repairs & Maintenance: Serving Up Savings, LED Lighting Reveals Savings
By: Jeff Gatzow

Repairs & Maintenance: Assessing the Risk of Waste, Leveraging Waste Technology
By: Geoff Aardsma

Repairs & Maintenance: Look Out Below, Mitigating Light Pole Dangers
By: Julie Lapacka

Repairs & Maintenance: Leveraging Handyman Services, Balancing the Benefits of Handyman Help
By: Susan Daywitt

Repairs & Maintenance: Buying in 'Bulk', Bundled Handyman Programs
By: Eric Crabb

Cover Story: Spreading the Love
By: Sherleen Mahoney

2017 Buyer's Guide

From the Inside Out: Cyclical Services, Year-Round Prevention Plans
By: Jeff Dover, CRFP

August/September 2017

CRFP Spotlight: Wayne Brayton, CRFP, Shane Brock, CRFP, Joshua Coates, CRFP & Dale Moore, CRFP

Sharpen Your Tools: Building Better Leaders, The Power of Well-Trained Employees
By: Dave Witt and Kathy Cuff

Facility Manager Project Profile: Plumbing Predicament, Plumbing Plight
By: Don Turner

Repairs & Maintenance: A Tale of Two Restaurants, Knowing City Plumbing Code
By: Bill Schaporst

Repairs & Maintenance: Cost Savings Through Smarter Buildings, How Intelligent is Your Restaurant?
By: Deepinder Singh

Repairs & Maintenance: Facility Horror Stories, Plumbing Nightmares
By: Susan Daywitt

Repairs & Maintenance: Liquid Gold, Benefits of Recycling Cooking Oil
By: Ed Candioty

Cover Story: Devoted to Serving, RFMA Gives 2017
By: Sherleen Mahoney

Cover Story: Newk’s Eatery, Fresh Start
By: Sherleen Mahoney

From the Inside Out: A Capital Idea, Budget Staging for Capital Investments
By: Jeff Dover, CRFP

June/July 2017

CRFP Spotlight: Paul Doughty, CRFP, Lynne Harnishfeger, CRFP, Andrew Moyer, CRFP & Jeremy Weber, CRFP

Sharpen Your Tools:Successful Employee Boosters, The Power of Well-Trained Employees
By: Kiira Esposito

Facility Manager's Project Profile: A Seat at the Table, Construction and Design Teaming Up with Facilities
By: Kim Battle 

Repairs & Maintenance: Cool Comfort, Keeping Customers Cool
By: Mike Byrd

Repairs & Maintenance: Good Ventilation, Circulating Air for Customer Comfort
By: Jack McNertney, CRFP

Repairs & Maintenance: Running Hot & Cold, Temperature-Sensitive Maintenance
By: Matt Lind

Repairs & Maintenance: Quick Fixes for Kitchen Inefficiencies
By: Tina Swanson

Repairs & Maintenance: Guests, Not Pests, Pest Control Through Design
By: Drew McFadden

Cover Story: White Castle, King of the Castle
By: Sherleen Mahoney 

From the InSide Out: Maximize Your Curb Appeal, Landscaping Maintenance Schedules
By: Jeff Dover, CRFP

April/May 2017

CRFP Spotlight: David Bohner, CRFP, Ashley Hodge, CRFP, Roger Lam, CRFP & Billy To, CRFP 

Sharpen Your Tools: The Hero Effect, Being Your Best When it Matters the Most
By: Kevin Brown

2017 Vendor of the Year: Nicole Steen

2017 Restaurateur of the Year: Robert McNeill, CRFP

2017 Jack McNertney MVP Award: Brian Davies

FM Project Profile: Maintaining a Good First Impression, Parking Lot Planning
By: Nate Lee, CRFP

Repairs & Maintenance: True Colors, Painting a Fresh Impression
By: Lynn Odum

Repairs & Maintenance: Parking Authority, Paving Best Practices
By: Christie Knable

Repairs & Maintenance: Don't Sweat It, HVAC Preparations for Summer
By: Susan Daywitt

Repairs & Maintenance: Crystal Clear, Cleaning Up the Brand
By: Paul Collum

Cover Story: Pizza Pioneer, MOD Pizza
By: Sherleen Mahoney

From the Inside Out: A Polished Welcome, Driving Up Your Reputation
By: Jeff Dover, CRFP

February/March 2017

CRFP Spotlight: Gene Davis, CRFP, Chris Johnson, CRFP, Nathaniel Lee, CRFP & Dwayne Richardson, CRFP

Sharpen Your Tools: Embrace Evolution, Embracing Change
By: Troy Hazard, CSP

Facility Manager Project Profile: Disaster Recovery
By: Curtis Dukes, CRFP

Security & Technology: Don't Get Left Behind, The Alarming Risks of Outdated Security
By: Jeff Szajnecki

Cover Story: Red Robin, Fun on a Bun
By: Sherleen Mahoney

Repairs & Maintenance: Don't Pay the Price, Managing Total Cost of Ownership
By: Jason Roeder

Repairs & Maintenance: Value Added, Hidden Benefits of Energy Management
By: Karli Barich

Repairs & Maintenance: Today's Waste, Tomorrow's Energy, Cooperative FOG Conversion
By: Cassandra Mac

Repairs & Maintenance: Treasure Hunt, Hidden Money in Waste Management
By: Mark Wagner

Repairs & Maintenance: Let There Be Savings, Savings with LED Lighting
By: Ed Carney

Repairs & Maintenance: Fighting Back Against Pests, Keys to Successful Pest Control
By: Billy To, CRFP

From the Inside Out: How Low Can You Go? Lowering Utility Costs with Manual Monitoring
By: Jeff Dover, CRFP

December/January 2017

CRFP Spotlight: Michael Gimenez, CRFP, Leah Haskin, CRFP, Jonathan Maeir, CRFP, Tom Mulhall, CRFP

Sharpen Your Tools: The Digital Divide, Connecting with people in a social-media-crazy world
By: Thom Singer

Facility Manager Project Profile: Energy-Efficient Upgrades
By: Ivan Blackmon

Quality Control, Building Quality Programs
By: Hal Bolter

Repairs & Maintenance: The Benefits of Key Control
By: Tina Malloy

Repairs & Maintenance: A Strong Foundation
By: Adam Strizzi

Repairs & Maintenance: Clear the Air, Pollution Control Units
By: Susan Daywitt

Repairs & Maintenance: Follw these New Year's resolutions for cleaner, safer kitchens
By: Breann Marvin-Loffing, CFE

Cover Story: Bojangles', For the Love of Biscuits
By: Sherleen Mahoney 

Codes & Guidelines: Accessible to All, ADA Focus Points
By: Dana Seuffert

Codes & Guidelines: Fire Safety, 8 key things to know about fire safety requirements of commercial cooking
By: Jacqueline Wilmot

From the Inside Out: Your Most Expensive Asset, Overall Building Maintenance 
By: Jeff Dover, CRFP

October/November 2016

CRFP Spotlight: Avi Bassrawi, CRFP, Tim Corcoran, CRFP, Shawn McQuade, CRFP, Kelly Otto, CRFP

It's Not Easy Being Green: A Bright Idea, Time to Go LED?
By: Allison Arpin

Sharpen Your Tools: Look on the Bright Side, Staying Positive
By: Lisa Ryan

Facility Manager Project Profile: Seeing the Light
By: Wayne Brayton

Repairs & Maintenance: Finding a Good Handyperson
By: Susan Daywitt

Repairs & Maintenance: Prepare Now for an Unpredictable Winter, Exterior Management
By: Scott Milnes

Repairs & Maintenance: A Guide to Capital Planning
By: Danny Koontz

Repairs & Maintenance: Fire on all Cylinders, Fire Safety
By: Brianne Rechy

Repairs & Maintenance: Driven by Data, Pavement Maintenance
By: Michael Zator

Cover Story: Pursuit of Excellence, Mighty Fine Burgers
By: Sherleen Mahoney

2016 Buyer's Guide

From the Inside Out: The Power of Planning Ahead
By: Jeff Dover, CRFP

August/September 2016

CRFP Spotlight: Michael Brown, CRFP, Micah Dyer, CRFP, David Reeb, CRFP, Fletcher Vess, CRFP

Sharpen Your Tools: Strategic Alignment is the Key to Success
By: Laura Stack

Technology Today: Putting the IoT into FOG
By: Rob Abernethy

Facility Manager Project Profile: Capital Planning and Budgeting
By: Jack McNertney, CRFP 

Repairs & Maintenance: Grease is the (Dirty) Word, Managing You Facilities' Risk Factor
By: Susan Daywitt

Repairs & Maintenance: Don't Wash Money Down the Drain, Proper FOG Disposal
By: Tina Swanson

Repairs & Maintenance: Soft Water Saves Hard Dollars
By: Jason Johnson

Cover Story: Noodles & Company

Repairs & Maintenance: Your Restroom, Your Reputation, First Impressions are Contagious
By: Jon Dommisse

Repairs & Maintenance: Ditch the Tank, The Case for Tankless Water Heaters
By: Jason Fleming

Repairs & Maintenance: Your Water, Your Business, The Business of Water
By: Ted Riggs

Repairs & Maintenance: Unwelcome Guests, Managing Pests and Reputations
By: Chad Gore, Ph.D.

Repairs & Maintenance: The Value of a Quality Clean-up Crew
By: Shawn McQuade, CRFP

From the Inside Out: Controlling Costs with In-House Facilities Management
By: Jeff Dover, CRFP

June/July 2016

CRFP Spotlight: Curtis Dukes, CRFP 

Sharpen Your Tools: Look to the Horizon, Setting Career Goals
By: Kristy Alleman, CRFP

Facility Manager Project Profile: Cheers to Draft Beer, Beverage System Upgrades
By: Peter Popoff

Technology Today: Information is Power, Optimizing Restaurant Operations
By: Jay Fiske

Remodeling for Success
By: Vic Nowak

Cover Story: Grill Masters, LongHorn Steakhouse
By: Sherleen Mahoney

Repairs & Maintenance: What to Expect When You're Landscaping, Roadmap to Annual Landscaping
By: David Magill

Repairs & Maintenance: Keeping Calm During a Disaster, The 4 Steps of a Disaster Management Plan
By: Danny Koontz

Repairs & Maintenance: When the Worst Happens, Disaster Preparedness
By: Brianne Rechy

From the Inside Out: The Power of Paint, Leveraging Paint in Your Asset Budget
By: Jeff Dover, CRFP

April/May 2016

CRFP Spotlight: Kevin Carringer, CRFP, James Kearney, CRFP, Jeff Simonson, CRFP, Nicholas Stoyer, CRFP & Herve Yoga, CRFP, FMP

Facility Manager Project Profile: Concrete Questions and Answers
By: Mark Anderson

Sharpen Your Tools: Business Lessons from the World of Rock
By: Dayna Steele

It's Not Easy Being Green: Solutions for Sunlight Control
By: Ric Berg, LEED Green Associate

2016 Restaurateur of the Year: Noelle Faille, CRFP

2016 Vendor of the Year: Tom Cullen

2016 MVP of the Year: Gordon Bruner

Chairman's Award of Excellence: Tracy Tomson

Cover Story: Smashburger, A Smashing Success 
By: Sherleen Mahoney

Repairs & Maintenance: Sensible Refrigeration Investments
By: Jeff Johnson

Repairs & Maintenance: HVAC and Air Balancing
By: Luci Feie

Repairs & Maintenance: Managing a Portfolio of Aging Rooftop Units
By: Michael Deru

Repairs & Maintenance: Carpet Cleaning Basics
By: Deborah Kleopfer

Repairs & Maintenance: Preventative Refrigeration Maintenance
By: Susan Daywitt

From the Inside Out: Cyclical Maintenance Services
By: Jeff Dover, CRFP

February/March 2016 

CRFP Spotlight: Paige Culp, CRFP, Sean Eichelberger, CRFP, Peter Martinez, CRFP, Abraham Mathew, CRFP & Timothy VanAcker, CRFP 

Sharpen Your Tools: Learning to Relax
By: Richard Flint

Technology Today: Facility Management Embraces Technology
By: Joe Fairly

Sustainability: Corporate Sustainability Initiatives
By: Anthony Dilenno

It's Not Easy Being Green: Maximizing Data to Minimize Costs
By: Frank Menocal

It's Not Easy Being Green: The Energy Management Strategy Advantage
By: Arthur Debowski

Cover Story: RFMA Gives 2016, Making the Journey Together
By: Sherleen Mahoney

Facility Manager Project Profile: Disaster Preparedness Planning
By: Charlie Hartmann

Repairs & Maintenance: Evaluating Your Roof Portfolio
By: Bill Pegnato

Repairs & Maintenance: Minimizing Your Energy Costs
By: Alan Greer

Repairs & Maintenance: The Roofing System
By: Dale Sventeck

From the Inside Out: Smart Energy Savings
By: Jeff Dover, CRFP

December/January 2016

CRFP Spotlight: Carl LeBoeuf, CRFP

Sharpen Your Tools: If You Can See It, You Can Be It
By: Chef Jeff Henderson

Technology Today: The Science of First Impressions
By: Richard Young with Derry Berrigan

It's Not Easy Being Green: Retaining Staff While Reducing Waste Costs
By: Jeffrey R. Kiesel

Cover Story: Living the Good Life, Zoes Kitchen's purpose, food and culture embrace the Mediterranean lifestyle
By: Sherleen Mahoney

Facility Manager Project Profile: Grease Trap Traps
By: Rod Towns, CRFP

Repairs and Maintenance: Extending Your Pavement's Lifespan
By: Harry Carter

From the Inside Out: The Changing Nature of Waste Management
By: Jeff Dover, CRFP

October/November 2015

CRFP Spotlight: Steve Blevins, CRFP, Daniel Flores, CRFP, Greg Lee, CRFP

Sharpen Your Tools: Surround Yourself with the Best Financial Team Possible
By: Ellen Rohr

Career Development: Pearls of Wisdom for Emerging Professionals
By: Brianne Rechy

Compliance: Switching to a New Lighting Recipe
By: John Busch, LEED AP BD+C, CLCATT

Feature: Looking at the Big Picture, Consider Making a Philosophical Shift in Strategic Facilities Management
By: Mike Snyder and Erich Munzner

Cover Story: Rediscovering Arby's, a classic brand redefines its purpose and vision and sets a path for the future
By: Sherleen Mahoney 

It's Not Easy Being Green: Meeting California's Title 24 Goals
By: Andrew Newton

Repairs & Maintenance: Focusing on Facility Services
By: Keith McCuen

Repairs & Maintenance: Forming a Crisis Management Plan
By: Bill Schaphorst with JC Gonzalez and MaryAnn Velez contributing

Facility Manager Project Profile: Panera 2.0 Reboot
By: Christopher Skiles 

From the Inside Out: Making Sure Facilities are ADA Compliant
By: Jeff Dover, CRFP

August/September 2015

Technology Today: There's an App for That
By: Nic McLaughlin

CRFP Spotlight: Vance Arndt, CRFP, Michael Helm, CFRP, Daren Knight, CRFP

It's Not Easy Being Green: Managing Dirty Wastewater
By: Traci Ismert, CRFP

It's Not Easy Being Green: The Green Light on Saving Yellow Grease
By: Ed Candioty

It's Not Easy Being Green: Finding the Right Grease Interceptor
By: Bill Batten

Facility Manager Project Profile: A Collapsed Storm Drain Pipe
By: Curt Sawan, CRFP

Cover Story: Taco Cabana: Inspired by Authenticity 
By: Sherleen Mahoney

Repairs & Maintenance: Making Water Issues Clear
By: Jay Davis

Repairs & Maintenance: Planning to Remain Open
By: Joe Smedley

From the Inside Out: Adaptability is the Key to Success
By: Jeff Dover, CRFP

June/July 2015

Technology Today: Connectivity Slashing Restaurant Costs
By: Ifty Hasan

CRFP Spotlight: Maria Colangelo,CRFP,  Noelle Faille, CRFP, Wendy Gallo, CRFP, Traci Ismert, CRFP

It's Not Easy Being Green: Curbing a Pesky Problem
By: Susan V. Daywitt

Cover Story: The Melting Pot, Everyday Creations
By: Sherleen Mahoney

Repairs & Maintenance: Longer-Life Kitchen Technology
By: David Canterbury

Repairs & Maintenance: Long-Draw Beer Systems Considerations
By: Mike Via

Repairs & Maintenance: Seeing Your Window Maintenance Plan Through
By: Christina North and Amber Terry

Repairs & Maintenance: Consistency in Refrigeration Keeps Base Costs Cool
By: George Huettel

From the Inside Out: The Facility Manager's Role in Design
By: Jeff Dover, CRFP

April/May 2015

Wet Your APPetite: Travel and Collaboration Made Easy
By: Terry Byerly

CRFP Spotlight: Kristy Alleman, CRFP

It's Not Easy Being Green: The Impact of Trash Compacting
By: Susan V. Daywitt

Cover Story: Get in The Habit: The Habit Burger Grill
By: Sherleen Mahoney

Repairs & Maintenance: Staying on Top of Comfort Concerns
By: Angela Hughes

Repairs & Maintenance: Talking about the Obvious-Maintenance Scheduling
By: Don Langston

Repairs & Maintenance: Exploring The Exterior Maintenance Plan
By: Paul Taylor and Angela Hughes

Repairs & Maintenance: Smoothing Out a Pavement Maintenance Plan
By: Andrew Musto

Repairs & Maintenance: Being Cool about Summer HVAC Prep
By: Sal Brunetto

From the Inside Out: Preparing Your Facility for the Summer
By: Jeff Dover, CRFP

February/March 2015

Wet Your APPetite: Work Smarter, Apps to Help Maximize Your Online Security and Increase Productivity
By: Terry Byerly

CRFP Spotlight: Rod Towns, CRFP

Sharpen Your Tools: Glad to be Here, The Power of a Grateful Mindset
By: John "Gucci" Foley

It's Not Easy Being Green: Rethinking the 'Price of Doing Business',Control Costs by Controlling Equipment 
By: Jay Fiske

It's Not Easy Being Green: Sustaining Balance, Simple Steps to a Sustainable Restaurant 
By: Jason Cocco

The Energy Savings Treasure Hunt
By: Todd Bell

Cover Story: RFMA Gives 2015, Wishes Granted
By: Sherleen Mahoney

Repairs & Maintenance: An Informed Decision, Evaluating Sealcoat Contractors
By: Lee F. Lowis

Repairs & Maintenance: Jack of All Trades, Managing Exterior From Within
By: Scott Milnes

Repairs & Maintenance: Get Ahead of the Game, Proactive Approach to HVAC Replacement
By: Jay Kelly

From the Inside Out: Sustainability is the Future 
By: Jeff Dover, CRFP

December/January 2015

Wet Your APPetite: One-Touch Efficiency
By: Jaser Akuly

CRFP Spotlight: Thomas Fuller, CRFP

Sharpen Your Tools: Everyday is an Adventure, Transformative Leadership Lessons
By: Robyn Benincasa

Cover Story: Texas Roadhouse, What Legends are Made Of
By: Sherleen Mahoney

Repairs & Maintenance: Why Go Green? Green Waste Management
By: Susan Daywitt

Repairs & Maintenance: Building a Strong Foundation, Green and Clean Landscaping
By: Dave Magill

From the Inside Out: See the Light, Energy-Management Technology
By: Jeff Dover, CRFP

October/November 2014

Sharpen Your Tools: Striving to Thrive Within, Qualities of a Great Leader
By: Gordon Bruner

CRFP Spotlight: Marlon Travis, CRFP

Wet Your APPetitie: On the Road Again, Simplify Work Travel
By: Terry Byerly

Everyday Firestarters: Five common triggers for restaurant fires
By: Kimberly Denman

Cover Story: Friendly's, In the Memory-Making Business
By: Sherleen Mahoney

Repairs & Maintenance: Don't Wait for the First Snowflake, Reducing liability from slips and falls
By: Dave Magill

Repairs & Maintenance: Exhausting All Fire Prevention Standards, A Universal Approach to Compliance
By: Nelson Dilg

Repairs & Maintenance: Out with the Old, In with the New, Rethinking Hood Exhaust Cleaning
By: Carolyn Roberts

Repairs & Maintenance: Safe and Sound, Reducing Safe Costs
By: Keith McCuen

From the InSite Out: Getting Under the Hood, Proper Hood Cleaning
By: Jeff Dover, CRFP

August/September 2014

Sharpen Your Tools: Managing the Bottom Line: Get Down to Business
By: Doug Jones

CRFP Spotlight: Joshua Rains, CRFP

Wet Your APPetite: Reviewing Tech Tools for Facility Professionals
By: Terry Byerly

Health & Safety: Preparing for a Health Emergency, A Shocking Possibility
By: Gretchen Kirkwood

Cover Story: Pizza Passion, Pie Five Pizza 
By: Sherleen Mahoney

Repairs & Maintenance: Best Practices in Commercial Plumbing
By: Jeremy Weber

Repairs & Maintenance: Mitigating Restaurant Plumbing Problems
By: Beth Krantz

From the Inside Out: Pest Management Tips
By: Jeff Dover, CRFP

June/July 2014

Sharpen Your Tools: Ownership Nets Results
By: Mike McKinley

CRFP Spotlight: Jack Kortekamp, CRFP

Wet Your APPetite: Reviewing Tech Tools for Facility Professionals
By: Terry Byerly

It's Not Easy Being Green: One Size Doesn't Fit all, Myths of restaurant energy management 
By: Christopher Lesser

It's Not Easy Being Green: Making the Most of Energy Management Systems
By: Martin Flusburg

Cover Story: Sonic: From Retro to Metro
By: Sherleen Mahoney

Repairs & Maintenance: The Power of Paint
By: Brian Foster

Repairs & Maintenance: Reducing Operating Costs
By: James O'Neill

From the Inside Out: Keys to Disaster Management Planning
By: Jeff Dover, CRFP

April/May 2014

2014 Vendor of the Year: Keith Moore
By: Sherleen Mahoney

CRFP Spotlight: Jeff Dover, CRFP

2014 Restauranteur of the Year: Phil Walton
By: Sherleen Mahoney

Cover Story: Here's Looking At You, Kid: A look back at how RFMA has grown over the past 10 years
By: Sherleen Mahoney 

It's Not Easy Being Green: Seeing Through the FOG
By: Susan Daywitt

Repairs & Maintenance: Shedding Light on Equipment Functionality
By: Erich Munzner

Repairs & Maintenance: Don't Chase Your Pavements, Parking Lot Maintenance
By: Mike Condon

From the Inside Out: Tackling critical preventative maintenance areas
By: Jeff Dover

February/March 2014

Sharpen Your Tools: Accountability Drives Results
By: Walter Bond

CRFP Spotlight: Maria Johnson, CRFP

RFMA Gives 2014: A New Lease on Life
By: Meg Weadock

Cover Story: Corner Bakery, Part of the Neighborhood
By: Sherleen Mahoney

It's Not Easy Being Green:The New Normal, Green deconstruction and remodeling
By: Susan Daywitt

It's Not Easy Being Green: Shining a Light on LEDs
By: Heather Wilson Coode

The Energy Opportunity
By: Rich Shandross, Jim Young and Stephanie Plummer

Repairs & Maintenance: Minimizing Waste with Modern Updates
By: Keith Vanderbilt

Repairs & Maintenance: Keeping Your Cool about HVAC Maintenance
By: Kevin Smith

December/January 2014

Sharpen Your Tools: Changing the Game of Work
By: Tim Gard, CSP, CPAE

CRFP Spotlight: Bob Fonville, CRFP

The ROI of Preventative Maintenance
By: Erich Munzner

Cover Story: Jason's Deli, One Big Family
By: Sherleen Mahoney

Repairs and Maintenance: Let it Snow? Snow Removal Practices
By: Scott Milnes

Repairs and Maintenance: Best Practices for Landscaping RFPs
By: Kevin Smith

Repairs and Maintenance: Preventing Frozen Pipes
By: Darrell Cole

Repairs and Maintenance: Going with the Flow, Backflow prevention could save your restaurant
By: Susan Daywitt

October/November 2013

Sharpen Your Tools: The No.1 Mistake Leaders Make
By: Connie Podesta

CRFP Spotlight: Phil Walton, CRFP

Feet to the Fire: Owning Up to the Importance of Kitchen Grease Exhaust and Fire Safety
By: Don Pfleiderer

Cover Story: Embracing Individuality Behind a Brand Name
By: Sherleen Mahoney

Repairs & Maintenance: Restaurant Floor Care-A Top Priority
By: Russell Kendziar

Repairs & Maintenance: The Challenges of Carpet Cleaning
By: Mark Cuddy

August/September 2013

Sharpen Your Tools: 10 Key Fundamentals to Success
By: Gordon Bruner

CRFP Spotlight: Jack McNertney

What's New With You? Females in Facilities
Featuring: Carolyn Roberts and Ann Nickolas

It's Not Easy Being Green: A Winning Proposal to Zero Waste
By: Susan Daywitt

Cover Story: Staying True to its Roots, Souplantation
By: Sherleen Mahoney

Repairs and Maintenance: Understanding Slip-and-Fall Accidents
By: Robert Kravitz

June/July 2013

Sharpen Your Tools: Effective Communication, Loud and Clear
By: John Patrick Dolan

CRFP Spotlight: Tom Jones, CRFP

Cover Story: Jack in the Box and Qdoba, Answering the Call
By: Sherleen Mahoney

Water World
By: Greg DuChane

Repairs and Maintenance: Project Management Tips
By: Chuck Henderson

Repairs and Maintenance: Kitchen Exhaust Fan Maintenance
By: Susan Daywitt

Repairs and Maintenance: Concrete vs. Asphalt
By: Jon Baggett

April/May 2013

Sharpen Your Tools: How to Be at Our Best in Changing Times
By: Murray Banks

CRFP Spotlight: Dwanye Young, CRFP

RFMA Gives 2013: A Dream Realized
By: Sherleen Mahoney

Cover Story: Breaking Bread, Panera
By: Sherleen Mahoney

Repairs and Maintenance: Time is Money
By: Greg Denning

Here Comes the Sun
By: Gordon Bruner

Repairs and Maintenance: HVAC Technology Planning
By: Sal Brunetto

February/March 2013

Sharpen Your Tools: Learning to Unthink
By: Erik Wahl

CRFP Spotlight: Jay Andruk, CRFP

It's Not Easy Being Green: A Better Future Through Sustainable Renovation
By: Andre LaRiviere

What's New With You? Mobile Opportunities in Technology
By: Thomas Krier

Sustainability: Now and Forever
By: Richard Young

Cover Story: DARDEN, Leading an Industry while Making a Difference
By: Sherleen Mahoney

Repairs and Maintenance: Don't Be Floored By An Open Challenge
By: Matthew L. Whelan

Repairs and Maintenance: The Model for Successful Remodels
By: Ron Wilhite, CRFP

December/January 2013

Sharpen Your Tools: Words of Warning, Simple Ways to Ruin Your Professional Relationships
By: Jeff Havens

CRFP Spotlight: Steve Garver, CRFP

Cover Story: Bloomin' Success
By: Sherleen Mahoney

It's Not Easy Being Green: Lighting the Way
By: Bob Graham

What's New With You? Optimizing Profits by Managing Trash Flow
By: Mark Wagner

Repairs and Maintenance: Let it Snow, Preparing for the Cold
By: Kevin Dent

Repairs and Maintenance: Timing is Everything, Seasonal Parking Lot Maintenance
By: Mike Condon

October/November 2012

Sharpen Your Tools: The Power of Etiquette
By: Colleen A. Rickenbacher

CRFP Spotlight: Russ Subjinske, CRFP

Cover Story: Proud to be Square: Wendy's
By: Sherleen Mahoney

Going the DCV Route
By: Don Fisher

It's Not Easy Being Green: A Decade of KEV Innovation
By: Nelson Dilg

What's New With You? Celebrating Advances in Food Service Technology
By: Debi Kensell

What's New With Your? Compliance With the New ADA Standards
By: Joan W. Stein

Repairs and Maintenance: Starving the Hunger of Fire
By: Gordon Bruner

Repairs and Maintenance: Prevent Slip-and-Fall Injuries, Reduce Costs
By: Martha Reynoso

Repairs and Maintenance: In the Face of Danger
By: Susan Daywitt

August/September 2012

Sharpen Your Tools: Say Yes to Less Stress
By: Marilyn Sherman

Be a Grease Guru
By: Bob Cole

Cover Story: Raising Cane's, One Love
By: R.V. Baugus

It's Not Easy Being Green: Turning Grease to Gold
By: Ed Candioty

It's Nor Easy Being Green: Food Recycling
By: Susan Robinson

What's New With You?: The View from Afar, Remote Monitoring
By: Jeff Storie

Repairs & Maintenance: Regular Lift Station Maintenance
By: Susan Daywitt

Repairs & Maintenance: Up of the Rooftop
By: Gordon Bruner

June/July 2012

Sharpen Your Tools: Being a Leader
By: Mark Sanborn

CRFP Spotlight: Ron Wilhite, CRFP

It's Not Easy Being Green: Determining Foodservice Cost Savings
By: Richard Young

Cover Story: Chili's, Pepper in Some Style
By: Sherleen Mahoney

Repairs and Maintenance: Beverage System Management
By: Roger Goldstein, CRFP

Repairs and Maintenance: Ice Machine Energy Management
By: Don Fisher

Repairs and Maintenance: Restaurant Plumbing Maintenance
By: Larry Rothman

April/May 2012

Sharpen Your Tools: A Ride to the Grocery Store
By: Mark Scharenbroich

CRFP Spotlight: Bryan Huseman, CRFP

RFMA Gives 2012: So All May Make a Difference
By: Megan Weadock

Cover Story: Chipotle, A Reputation of Integrity
By: Sherleen Mahoney

What's New With You?: Collecting Solar Energy, A Direct Path to the Sun
By: Mike Walker

Repairs and Maintenance: Tornadoes-Preparing for Danger
By: Vincent Yeager

Repairs and Maintenance: A New Roofing Perspective, A Roof With a Point of View
By: William Pegnato

February/March 2012

 Sharpen Your Tools: Juggling the Pressures of Work and Home
By: Jon Wee and Owen Morse

CRFP: Tom Lykins, CRFP

It's Not Easy Being Green: Vendor Fingerpointing and Grease Trap Service Audits
By: Angela Hughes and Michelle Besterfeldt

Cover Story: KFC, A Recipe for Success
By: Sherleen Mahoney

Repairs and Maintenance: What's Eating You? HVAC Coil Corrosion
By: Eric Munzner

Repairs and Maintenance: Coming Out of Hibernation, Conducting Pre-Spring Property Assessments
By: Gordon Bruner

December/January 2012

Sharpen Your Tools: Direct Communication as a Productivity Tool
By: Laura Stack

CRFP Spotlight: Edmond Bordelon, CRFP

What's New with You? Females in Facilities
Featuring Charisse Luckey, Lilit Marzbetuny, and Maria Johnson

It Takes a Village, Exterior Facades
By: Keith Moore

Cover Story: La Madeleine, Be Our Guest
By: Sherleen Mahoney

Repairs and Maintenance: Mitigating Your Slip-and-Fall Risk
By: Richard Arlington

Repairs and Maintenance: Successful Repair and Maintenance Strategies
By: Eric Schechter

October/November 2011

Sharpen Your Tools: Making Your Guests a Priority
By: Gary Ryan Blair

CRFP Spotlight: Tommy Morgan, CRFP

Help From Above, An Introduction to Sprinkler Components and Inspections
By: Bob Guthrie

A Cornerstone or a Liability? Assessing Your Organization's Approach to Key Control
By: Scott M. Serani

Cover Story: Lone Star Steakhouse, Reputation is at Steak
By: Sherleen Mahoney

Remodeling/Construction: ADA Best Practices, New Rules and Guidelines
By: Joan W. Stein

Remodeling/Construction: Fire Protection and Accessibility
By: Allan B. Fraser

August/September 2011 

Sharpen Your Tools: Cardinal Rules of Communication
By: Nancy Friedman

CRFP Spotlight: Jim Blackwell, CRFP

It's Not Easy Being Green: Your Restaurant's Green Story
By: Brian Garry

It's Not Easy Being Green: Managing Food-related Grease
By: Susan Daywitt

Cover Story: Pizza Hut, A Slice of the Pie
By: Sherleen Mahoney and Megan Weadock

Repairs and Maintenance: Backflow Prevention
By: Paul Abrams

Remodeling/Construction: Grease Trap Maintenance
By: Silvano Ferrazzo

June/July 2011

Sharpen Your Tools: The New Face of Project Management
By: Jonathan Braatvedt

CRFP Spotlight: Kurt Gnessin, CRFP

Don't Lose Your Fizz! Keeping Your Restaurant's Fountain System in Peak Condition
By: Rod Towns

Cover Story: Pei Wei, The Art of Five Flavors
By: Sherleen Mahoney and Megan Weadock

It's Not Easy Being Green: Roller Shades and Energy Savings
By: Ric Berg

Repairs and Maintenance: Kitchen Grease Exhaust Maintenance
By: Don Pfleiderer

What's New With You?: Breaking the Cycle
By: Jack Aspenson

April/May 2011

Sharpen Your Tools: Leadership Breakthrough Plans
By: Vernice Armour

CRFP Spotlight: Mark Gomolla, CRFP

RFMA Gives: RFMA Cares, Too
By: Sherleen Mahoney and Megan Weadock

Cover Story: Panda Express, All in the Family
By: Sherleen Mahoney and Megan Weadock

Shoo, Flies!
By: Douglas Gardner

Repairs and Maintenance: Floor Maintenance, A Step Ahead
By: David Grossman

Repairs and Maintenance: Refrigeration Preventative Maintenance, Prepare to Prevent
By: Don Langston

February/March 2011

Sharpen Your Tools: Getting Motivated
By: Kevin and Jackie Freiberg

CRFP Spotlight: Dave Turner, CRFP

Cover Story: Starbucks, Staburcks' Sustainability Efforts Set a Global Example
By: Sherleen Mahoney and Megan Weadock

It's Not Easy Being Green: Recycling and E-Waste Management
By: Susan Daywitt

It's Not Easy Being Green: Innovations in FOG Maintenance, The Future of FOG
By: Kevin Mulvihill

It's Not Easy Being Green: "Green" Hot Water
By: Charles W. Adams

An Intelligent Retrofit, What you need to know before you buy LED lamps
By: Richard Young

December/January 2011

Sharpen Your Tools: Lasting First Impressions, Realizing the Importance of Exterior Maintenance
By: James Lloyd

CRFP Spotlight: Roger Goldstein, CRFP

It's Not Easy Being Green: Organic Recycling, The Great Untapped Resource
By: Jim Mahoney

It's Not Easy Being Green: Water in Crisis
By: Randy Stroman

Repairs and Maintenance: Frozen Pipes
By: Charisse Luckey with Ron Mathews

Repairs and Maintenance: Paint Your Way to Success, Successful Vendor Bidding
By: Angela Hughes

Repairs and Maintenance: Preventative Maintenance, When Does a Maintenance Program Make Sense?
By: Erich Munzner

Repairs and Maintenance: Seasonal Pavement Preparations, Taking Steps to Winterize Your Parking Lot
By: Mike Condon

Slip & Falls, Is your plan in place?
By: Danny Koontz

Cover Story: Einstein Brothers Bagels, Curb Appeal
By: Sherleen Mahoney and Megan Weadock

Getting a Leg Up on Old Man Winter
By: Kevin Dent

October/November 2010

 Sharpen Your Tools: A Guide to Stress Management, Keeping Cool During a Crisis
By: Greg Risberg, MSW, CSP, PFG

CRFP Spotlight: John Kiliany