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The Dish, October 15, 2013

Posted By Administration, Tuesday, October 15, 2013

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Oct. 15, 2013





Only 2 days left to submit your recommendation for a new RFMA board member
RFMA invites you to submit your recommendation for candidates to be considered by our nominating committee to serve as directors-at-large on the 2014 RFMA Board of Directors. We are looking for members with a strong background in restaurant facilities, who are leaders as well as team players and strategic thinkers. These candidates should be prepared to commit time and energy to help lead RFMA into the future, but they will get much more in return as they build relationships with other industry leaders.

We have openings for four restaurateurs to serve a three-year term. You can recommend up to two people, and each must be a current restaurant member in good standing. You may submit your recommendations online or via a downloadable document. You must be logged in to complete the form online.

Click here to make an online recommendation. (Deadline: Wednesday, Oct. 16)
Click here to download the paper recommendation form.

Questions? Please contact Tracy Tomson at (972) 805-0905 or email

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Join us this Friday for Females in Facilities' Leadership Lessons Call
Register today for our next Females in Facilities Leadership Lessons call, featuring Carolyn Roberts with Chipotle and Teresa Phelps with DENTCO. These two female leaders will share their stories about becoming female leaders in their industries and lessons learned during this interactive call with other RFMA female peers.
When: Friday, Oct. 18
From: 11 a.m. – 12 p.m. CDT

Click here to register now!

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Help RFMA hit 500 likes!
We need your help to achieve 500 likes on RFMA's Facebook page! Keep up with the latest industry and RFMA news at @RFMA and Restaurant Facility Management Association on Facebook. Click here to like us now.

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Facilitator: The No. 1 mistake leaders make
Connie Podesta
What's the best tip for today's leaders and managers who want higher results and productivity from their employees? Hands-down: Stop ignoring behavior you don't want repeated. This is the No. 1 mistake leaders make, and they make it often.

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Automatic tipping: IRS rules change could be taxing for hospitality industry
Indianapolis Star
Thanks to an IRS ruling, restaurants are being thrown into the debate about automatic gratuities — and are faced with a decision of their own: Should tipping for large parties be left solely to the customer or should the restaurant tack it on to the bill? There are tax implications for both the restaurant and the waitstaff.

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Wherever you are...We can be!
When your business has multiple locations, coordinating all of them is a massive job. You need one source to get everything functioning as a unified whole and to keep it that way. Source One is that one source.

Got Grease? — Get Endura!

You missed us at the RFMA show in Orlando! Canplas manufactures the best repair and replacement grease interceptor solution in the industry. Click here for more information.


5 reasons every employer should have job descriptions
D. Albert Brannen
No state or federal law requires job descriptions. However, job descriptions can be helpful tools for employers for both practical and legal reasons. If you do not have accurate and up-to-date job descriptions in place for all of your employees, you should get them as soon as practical.

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Be on the lookout: Norovirus in the news
Today's Facility Manager
Norovirus illnesses are in the news again, and facility managers and their staff play an important role in mitigating the impact on their occupants. According to the CDC, you can get norovirus illness at any time during the year, but it is most common in the winter.

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Iconic Hilltop Steakhouse to close
After 52 years, the iconic Hilltop Steakhouse — once the nation's busiest and highest-grossing restaurant — is closing its doors Oct. 20.

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KFC's Go Cup brings food to car cupholders
KFC has introduced the Go Cup, a shallow bowl designed for chicken snacks that sits in a car's cupholder, marking its foray into snacks instead of full meals.

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How Obamacare affects businesses — large, small
Obamacare backers said the new law would help small businesses and ease pressure on business in general. Instead, CEOs say it's just adding more pressure.

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Quick-serve managers: What you can learn from grocery
Foodservice at grocery stores has come a long way from the simple deli counters intended for meal-replacement purchases. Grocers are now applying service and marketing approaches that were once the sole purview of restaurants, including offering free Wi-Fi, comfortable seating areas, cooking demos and more. As a result, they pose a competitive threat.

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Heartland, Tabbedout delivering mobile payments to restaurants
Heartland Payment Systems and Tabbedout have partnered in order to deliver integrated mobile payment solutions designed specifically for restaurant and bar operators.

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First WaterSense-labeled product available for commercial kitchens
Environmental Leader
Pre-rinse spray valves — which remove excess food waste from dishes prior to dishwashing and account for about one-third of the water used in a typical commercial kitchen — are now eligible to earn the EPA's WaterSense label and help food service establishments save water, energy and money.

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Looking for similar articles? Search here, keyword EFFICIENCY


Concrete Repair and Floor Resurfacing

Simon Surfaces offers concrete repair services and floor resurfacing systems that provide quick and economical solutions for improving the concrete inside and outside of your facilities.

Advertise here!

To find out how to feature your company in the RFMA eNewsletter and other advertising opportunities, Contact James DeBois at 469-420-2618.


Do you want a degree with that?
Massey University
Some McDonald's staff will swap burgers for textbooks through a new partnership with Massey University that will see restaurant managers work toward a business degree.

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Dining over a din: Loud restaurants bring energy, gripes
AP/Orlando Sentinel via The Atlanta Journal-Constitution
Raising your voice at a restaurant is becoming as common as leaving a tip. It's a trend that some customers, generally older ones, find frustrating. Noise ranked No. 1 in a Zagat survey of diners' pet peeves, with 27 percent calling it their biggest complaint.

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2020 Vision: The future of restaurant design
Nation's Restaurant News
By 2020, restaurant architecture and design will embody both high-tech advancements and low-tech hospitality, appealing to consumers hungry for modern flourishes like cashless payments as well as the old-fashioned human touch.

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Missed last week's issue? See which articles your colleagues read most.



Facilitator: Restaurant floor care should be a top concern (Russell Kendzior)
Window film improves building system performance (Steve DeBusk)
How to organize your restaurant kitchen (Foodservice Equipment & Supplies)

Don't be left behind. Click here to see what else you missed.



We hate to break it to you. If you’ve waited until June to prepare for the coming winter, you are already behind. As this year’s unusual weather patterns have shown, snow is a year-round concern.

Northwest Companies provides the following:
• Two providers per facility
• Tier-one service
• Real time work confirmation
• LEED certification


Click Here For More Info

Benjamin Moore – Customer Care Program

Benjamin Moore introduces Customer Care, a powerful new service program for the facility maintenance industry. This program guarantees product availability & pricing consistency nationwide for property owners or managers, as well as, provides a centralized model for ordering, billing and project reporting. Learn more about becoming a Benjamin Moore Customer Care Member 201-949-6643.


Trust Blair General Maintenance Contractor for all your restaurant and retail store maintenance needs with highly qualified handymen and licensed electricians, plumbers and HVAC technicians.

• Serving major-metro markets throughout Texas & Oklahoma
• Dedicated account manager and centralized call center.

Build A Powerful Online Presence

iPage makes it easy and affordable to create a powerful website for your business – no experience necessary. Add to that a 24x7 support team and tons of free marketing tools, and you’ve got the recipe for online success! You can drive more traffic and get more customers than ever before.

DAR PRO Solutions, a Darling/Griffin Brand

DAR PRO Solutions, the nationwide leader for superior grease management service, offers world-class used oil collection systems that can be installed indoor or outdoor, providing a solution to increasing grease theft. Our Cleanstar and B.O.S.S. Space Saver lines are easy to use, eliminate spills and burns, and protect the quality and quantity of your used oil, helping to retain its value.

Call 855-DAR-PRO1 or visit

To find out how to feature your company in The Dish and other advertising opportunities, Contact James DeBois at 469-420-2618

More info



The Dish

Colby Horton, Executive Vice President of Publishing, 469.420.2601
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Valerie Hunt, Senior Content Editor, 469.420.2690   
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