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The Dish, February 11, 2014

Posted By Administration, Tuesday, February 11, 2014


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Have you downloaded the RFMA 2014 Conference App yet?
Download RFMA 2014's conference app to help you navigate through RFMA 2014! Once you have downloaded the app to your device, you will be able to log in to the app. Your username will be the email address you used to register for RFMA 2014, and then you will create a new unique password by clicking on "Create a Password." Once you have created your password you may log in to the app. The app will remember your login information so you only have to log in once.

The app is available for iPhone, iPad and Andriod users. In the App Store search "RFMA 2014" and for Blackberry or other smartphones, go to (no www) and bookmark it. If you have questions about the app please contact Heather at

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Get the latest news about RFMA and RFMA 2014
Follow us on Twitter @RFMA or like us on Facebook at Restaurant Facility Management Association. If you or your company tweet, make sure to include #RFMA2014 in your next post!

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Things to know before you go to RFMA 2014!
Our annual conference is less than a week away, and we want you to be fully prepared and ready to have the best conference experience yet. Click here to get some great tips and information about RFMA 2014.

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Operators grapple with rising rents, staff shortages
Nation's Restaurant News
Skyrocketing rent is a perennial topic of conversation. For restaurateurs, it presents a major hurdle to leasing a space. There is a litany of stories of successful restaurants forced to close because their landlords won't renew their leases without a staggering hike in rent.

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IRS begins enforcing rule on automatic tips
Small Business Trends
The Internal Revenue Service is cracking down to make sure restaurants comply with a 2012 rule change governing how servers' gratuities are treated. The change may force restaurants to reconsider their policies on so-called "automatic gratuities."

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Restaurants try to tap consumer wallets for Valentine's Day
Nation's Restaurant News
Restaurants' prospects for capitalizing on Valentine's Day, one of the biggest annual dining-out occasions in the United States, are expected to increase modestly this year, according to two consumer surveys.

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Keeping your brand in customers' pockets: The value of an app
Hospitality Technology
As consumers become increasingly mobile-centric, more and more restaurants are enhancing their marketing strategy with a mobile app. In 2013, we saw this happen in a big way, with restaurants like Dunn Brothers Coffee and Jersey Mike's launching branded mobile payment and loyalty apps, and Chipotle and P.F Chang's launching branded online ordering apps. According to a Hospitality Technology study, nearly 30 percent of restaurants had a mobile app in 2013. Clearly, restaurants are seeing the value in using branded mobile apps to connect with consumers.

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North America's Rollout Leader

Equipment Installs, Project Management, Rollout Service, Site Surveys, Electrical Upgrades, Water Filtration, Data POS, Seating, Reimage Services for Fortune 100 & 500 and Forbes 500 Companies.

Preview Endura XL at RFMA 2014

Launching in Fall, the Canplas Endura XL interceptors get their first preview at RFMA. This is a must see for anyone involved with the specification, operation, or maintenance of Grease Interceptors. See us at Booth 1129.


Yum to add thousands of Taco Bell sites
Yum! Brands, the parent company of Pizza Hut and KFC, plans to add hundreds of more Taco Bell locations on top of the 5,000 sites already in the United States.

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McDonald's may find fix with healthy fare
The fast food giant known for its Big Mac and the ability to "turn frowns upside down" may soon have an answer to diminishing profits and declining consumer appeal — the veggie burger.

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NRA economist predicts growth for industry
Pizza Marketplace
In a news release from the National Restaurant Association, Chief Economist Bruce Grindy offers his insights into 2013 job growth and his projections for 2014.

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Exhibitors: What you need to know for RFMA 2014
Please take a few minutes to view this short video just for RFMA 2014 Exhibitors. This video will give you and your team all of the information you need to make the most of your experience at RFMA 2014.

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Cracking Chick-fil-A's customer service secrets
Chick-fil-A founder Truett Cathy had a tough egg to crack explaining to management at the first shopping mall he was about to rent space in that his concept would still make money, even if it closed on Sundays.

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High-performing buildings require highly-qualified engineers
Peter Rojeski Jr.
Many buildings have been designed to be energy efficient, but without proper "tuning" they will never achieve their potential. Like high-performance race cars, a high-performing building has many delicate control points that need to be periodically monitored and adjusted in order to maintain peak operating efficiency. It is not uncommon for the engineering design team, the equipment manufacturer and the operating engineer to work for a year or more in an effort to tune up a new building so that it performs as efficiently as predicted by the design simulation.

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Looking for similar articles? Search here, keyword ENGINEERING


Using boss power responsibly: Why boundaries are important
Bosses with significant boundary issues may get results, but their relationships suffer greatly in the process. Simply put, most people don't appreciate the constant conflict that's created when someone expects someone else to do whatever she wants, whenever she wants, however she wants.

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How to hire winners, not whiners
Mel Kleiman
If you're a manager, who do you want on your team — a bunch of whiners who moan and groan about everything little change or challenge, or the winners who know what they have to do and are willing to meet every obstacle as an opportunity?

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Are you compliant with ADA law?
Realty Biz News
Some then-new ADA requirements were required to be implemented in March 2012. These changes applied to new construction and remodeling. However, not everything is permanently grandfathered. Are you compliant?

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Wherever you are...We can be!
When your business has multiple locations, coordinating all of them is a massive job. You need one source to get everything functioning as a unified whole and to keep it that way. Source One is that one source.

Environmentally Friendly Maintenance & Treatment

Service Providers can prevent grease build-up in customers’ drain lines using our Low cost Biological System. We're well suited for self-service, too!


New sensor monitors indoor air quality, minimizes energy loss
A research consortium being coordinated at Saarland University is developing a novel sensor system for monitoring airborne contaminants that will provide high-quality indoor air without the energy losses typically associated with ventilation.

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Get the most from your roofing budget: Repair, replace or recover?
Building Operating Management
During the Great Recession, if you're like most facility managers, you have been using your superior property management skills to save money where you could. Because of this, you have been putting off reroofing and have been patching as best you can to eke out just one more year. Finally, you have money in the budget to reroof. But should you? How do you know when it is really time to reroof?

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The only kind of restaurant flourishing today
According to a new study from the NPD Group, there's only one restaurant category that's faring well of late: the hot "fast casual" segment.

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Missed last week's issue? See which articles your colleagues read most.



When to replace: A primer on walk-in refrigerators and freezers (FES)
17 things a restaurant manager should never do (Restaurant News)
Welcome Jeff Dover to the RFMA team (RFMA)

Don't be left behind. Click here to see what else you missed.


Maintenance, better in every way

General Parts customized Planned Maintenance programs offer significant operational benefits including: longer equipment life, fewer emergency repairs, lower fuel consumption and better food quality. Now that’s got to be worth looking at! Call 888 498-1238 or email to learn more.

Water Heat = Scale

If you have water that is being heated for cooking or beverages then you have scale forming in that equipment. Scale negatively impacts taste of foods and beverages in addition to the maintenance nightmare caused in equipment.

Want a solution that saves money? Contact Mavea.


Trust Blair General Maintenance Contractor for all your restaurant and retail store maintenance needs with highly qualified handymen and licensed electricians, plumbers and HVAC technicians.

• Serving major-metro markets throughout Texas & Oklahoma
• Dedicated account manager and centralized call center.

Benjamin Moore – Customer Care Program

Benjamin Moore introduces Customer Care, a powerful new service program for the facility maintenance industry. This program guarantees product availability & pricing consistency nationwide for property owners or managers, as well as, provides a centralized model for ordering, billing and project reporting. Learn more about becoming a Benjamin Moore Customer Care Member 201-949-6643.

Weapons Against Ice Machine Slime

• Want optimum performance from your ice machine? Want to improve water quality, machine reliability, and help reduce the risk of slime? Add the Pentair® Everpure 4SI and 7SI cartridges to your arsenal to help prevent dirt and scale buildup and fight slime, all from one cartridge!

To find out how to feature your company in The Dish and other advertising opportunities, Contact Geoffrey Forneret at 469-420-2629

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Colby Horton, Executive Vice President of Publishing, 469.420.2601
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Valerie Hunt, Senior Content Editor, 469.420.2690   
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