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The Dish, May 27, 2020

Posted By Rheagan Willis, RFMA, Wednesday, May 27, 2020


May 27, 2020





Last Chance! Register now for our RFMA-U COVID-19 Case Study

Join your RFMA peers TOMORROW as they share their experience during the COVID-19 pandemic. Each panelist will discuss how they prepared and reacted to COVID-19, how they managed the mandated shutdown of their restaurants and their process for reopening them. In addition, each panelist will share the effects they foresee COVID-19 will have on the restaurant industry.

When: TOMORROW, May 28th from 11:00 - 12:00 PM CDT
Topic: COVID-19 Case Study
Panelists: Rob Foraker with Arby’s, Kari Teresa with Chick-Fil-A, and Michael Zografos with LongHorn Steakhouse/Cheddar’s Scratch Kitchen

Click here to register now!

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Don't miss these upcoming virtual events!

Restaurant Peer to Peer Call: COVID-19 - Challenges & Successes
When: Thursday, June 11th from 10:00 - 11:00 AM CDT
Moderator: David Pogach, CRFP with The Capital Grille


Peer to Partner Call: Kitchen Equipment
When: Monday, June 15th from 12:00 - 1:00 PM CDT
Moderator: Greg Clark


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Write an article for Facilitator!

Do you have industry knowledge on these restaurant facility industry topics? We are looking for innovative and educational articles for our upcoming August/September issue! This issue’s focus is on Budgeting & Pluming/Drain Line Maintenance. This issue’s topics include:

  • Cleaning Best Practices
  • Disaster Management (Planning/Recovery, Hurricanes, Snowstorms, Bio-Hazard/Gas Leaks, Food Safety)
  • Mold Remediation
  • Water Filtration
  • Water Heaters

Submissions are due by Friday, June 5th. Click here to learn more and submit an article today!

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Powerhouse's Step-by-Step Guide for Reopening
Step 1: Call Powerhouse. In this quickly changing environment, Powerhouse is your solution. Our COVID response team is prepared to assist you and your teams with initiatives built around the essential requirements needed to reopen. Let’s get back to business.





'We may have to rethink the toilet seat altogether': How the coronavirus could change bathrooms for the better
Fast Company
Even before COVID-19, the United States was behind in its approach to public restroom design: gendered bathrooms with typical foot-revealing stalls (or even totally unencased urinals) lack the privacy, cleanliness, and comfort of their gender-neutral, single-pod counterparts in Europe and Asia. But as the U.S. gears up for a reopening in the midst of the COVID-19 crisis, the inadequacies that were once uncomfortable are revealing themselves to be downright dangerous.

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Rodents adapt to empty facilities during COVID-19
Facility Executive
Due to the COVID-19 crisis, most humans are engaging in social distancing behaviors, resulting in extreme changes to everyday life. Many businesses have been closed or working with smaller crews to abide by local, state and nationwide mandates in an effort to “flatten the curve.” However, the National Pest Management Association has found that these changes have given pests an increased opportunity to roam unfettered, gaining access to new environments, and in turn creating additional challenges for businesses.

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Ecotrak, Revolutionizing how Restaurants manage their Facilities
With Ecotrak’s easy to use platform, operators can automate their decision making process by using real-time actionable data. Let us help improve how you Track Assets and Manage Facilities. Find out today why EVERYONE is using Ecotrak! Book a Demo


These celebrities are trying to get more Americans to eat at Asian restaurants
A new social media campaign called #TakeOutHate is encouraging Americans to order takeout from local Asian restaurants that are battling discrimination and struggling to stay in business. The campaign, launched by Asian seasonings and food company Ajinomoto on Thursday, May 21, calls on customers to share photos of their meals on social media using the hashtag #TakeOutHate as a show of support during the pandemic.

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Curb appeal counts: Give your restaurant a facelift for summer
Facilitator Magazine
As temperatures rise, it is time to turn up the heat on business. Use this insider look at exterior maintenance to inform tangible steps that will attract and delight your guests. Remember, perception is everything. The dining experience begins before guests even walk through the doors. They will judge your restaurant by its exterior. One study found 70% of first-time sales were based on curb appeal. Imagine the impact on your bottom line if you could attract a consistent flow of new customers who otherwise would only be passing by.

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Public restrooms are reopening but may cause more challenges than can be overcome
By Scott E. Rupp

As the world awakens from its COVID-19-forced economic slumber, one vital and essential service offering remains largely at large. Across the U.S., from California and Iowa to Florida, there is a confusing topic of conversation: To open restrooms or leave them closed and how to clean them. The chaos of the typical American public restroom could change forever, Fast Company reports.

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The realities of disinfectant lighting
Before President Donald Trump erroneously — and sarcastically, he later claimed — suggested the possibility of using “ultraviolet or just a very powerful light … inside the body” at a White House briefing in April as a potential treatment for COVID-19, scientific research in the use of UV light to combat pathogens was well underway.

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Product Showcase


Keep your facility sanitized, inside and out

Protect your customers, employees and properties from unnecessary exposure. Fine Line Facility Services provides cleaning and sanitizing to all surface areas, in addition to the numerous other maintenance and repair trades we’ve been providing to national chains for the past 20 years. We’re at your service 24/7/365. Contact Eric at for more information or click the link below.






Brinker: Welcome To Our Table

Brinker International, Inc. (NYSE: EAT) is one of the world’s leading casual dining restaurant companies. Founded in 1975 and based in Dallas, Texas, Brinker International owns, operates, or franchises more than 1,600 restaurants in 31 countries and two territories under the names Chili’s® Grill & Bar and Maggiano’s Little Italy®





The balancing act of convenience and security
Determining how to properly secure a business, facility or commercial space involves a range of complexities, oftentimes requiring myriad solutions, both mechanical and electronic, to ensure all areas of vulnerability are covered. It’s crucial for facilities managers to recognize that no facility is the same, and no security solution is “one-size-fits-all.”

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How to make your guests feel safe and get them back in the door
Modern Restaurant Management
Restaurants play an important role in our lives and in our communities; often where we celebrate birthdays, graduations, first dates, and major life moments. They provide much more than food, they provide nourishment and create communities. Throughout the country, they have played an important role in the rebirth of many urban neighborhoods. Restaurants bring groups of people and that traffic often brings safety. The fragile nature of restaurants has been exposed by the pandemic.

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Check out the latest Ron & Don Show episode on the Great Wall (of Covering) Debate to learn the pros and cons of different wall coverings and how to determine the right material for your restaurant facilities. In this episode you will learn:

  • The advantage of using perforated wall coverings
  • Man-made products to use in place of wood wainscot materials
  • Proper wall coverings for specific areas of the restaurant

Click here to watch now!

Haven’t seen the Ron & Don Show? Check out all of their past episodes and tune in every other Friday for a new episode covering a new restaurant facility topic!

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Looking for Vendors? Find them here on RFMA's Vendor Marketplace

RFMA’s Vendor Marketplace is here to guide YOU to an even smarter search. Find products and services relevant to YOUR restaurant facilities company by utilizing our Advanced Search capabilities OR browse by category to discover new vendor partners. Click here to start your search!

Want to advertise in the RFMA Vendor Marketplace? Click here for more information.




May 2020

RFMA-U Panel Discussion: COVID-19 Case Study
Learn more

June 2020

Restaurant Peer to Peer Call: COVID-19 - Challenges & Successes
Learn more

June 2020

Peer to Partner Call: Kitchen Equipment
Learn more



The Dish

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Christina Nava, Assistant Executive Editor, 469-420-2612 |Contribute news

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972-805-0905 | Contact Us |

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