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DWM Comprehensive Facility Solutions Announces Promotion

Posted By Rheagan Willis, RFMA, 15 hours ago

DWM Comprehensive Facility Solutions Announces Promotion

Phil Gaudreau Promoted to Team Lead

 

LATHAM, NY -  DWM Comprehensive Facility Solutions announced today the promotion of Phil Gaudreau to Team Lead, Facilities Maintenance Division. As a result of this promotion, DWM’s retail, entertainment, and grocery clients will gain the support of a certified HVAC specialist.

Gaudreau joined DWM in 2017 as a Customer Service Coordinator. His energy, enthusiasm and commitment to clients have resulted in best-in-class call to completion times and high first time fix rates.

In 2018, Gaudreau earned his certificate in Heating Systems & Repair from Hudson Valley Community College's Workforce Development Institute, through DWM-U, DWM's virtual campus for leadership, learning, and advancement.

In his new role, Gaudreau will take his skills and HVAC knowledge to implement new solutions, while ensuring overall cost-containment and efficient time to completions for clients of DWM's Facilities Maintenance Division.

“We are excited to recognize Phil with the promotion to Team Lead, Facilities Maintenance Division," said Katie Whitt, VP of Strategic Accounts. Our clients will quickly benefit from his leadership skills, management experience, and HVAC knowledge.”

 

DWM, with its headquarters and national call center in Latham, NY; was founded by CEO, David Meeks in 1997. The DWM facilities maintenance menu of services was born from Mr. Meeks’ 18-year facilities career with Amerada Hess (now Hess Corporation). 

DWM delivers a comprehensive platform of general maintenance, handyman, carpet cleaning, project management, remodeling/rollouts, water filtration services, and emergency services. Proven service options include programmed maintenance, on-demand break-fix service, and project management. DWM features 24/7 emergency service response, efficient web-based online work order tracking, consolidated invoicing and digital backup.

A market leader, DWM services the retail, restaurant, grocery, convenience store, commercial, and financial markets; under a mantra of “We’ll handle it”. More information about DWM can be found at www.dwminc.com.

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Restaurant Equipment Service and Repair Company Opens New Facility in Hanover Twp.

Posted By Rheagan Willis, RFMA, Tuesday, January 15, 2019

Restaurant Equipment Service and Repair Company Opens New Facility in Hanover Twp.

A family-owned food service equipment repair and maintenance company has opened a new location in the Hanover Industrial Estates.

Clark Service Group has leased 6,015 square feet of space from Mericle Commercial Real Estate Services in a multi-tenant flex building at 1065 Hanover St. in Hanover Twp. and expects to create several jobs. Mericle spokesman Jim Cummings said the company has not yet determined the number of employees.

 

The new full-service location will allow the company’s trained technicians to have access to a parts warehouse, a space for customer drop-off and pick-up of small equipment repairs and a parts counter.

 

The new location also will allow Clark Service Group to expand their reach into Northeast Pennsylvania including north to the New York state border and west to Williamsport.

 

For more than 45 years, Clark Service Group has provided expert repair, maintenance and installation of commercial food service equipment, beverage systems and refrigeration units.
 
The company supports the food service operations of chains, single-location restaurants, convenience stores, health care
facilities and schools.

 

The Lancaster-based company also has locations in Philadelphia, Baltimore, Maryland and Tampa, Florida.

 

Clark Service Group is a Commercial Food Equipment Service Association certified company that serves the Mid-Atlantic region and Central Florida.

 

Glenn Clark Jr., president and CEO of Clark Service Group, serves as the CFESA vice president and was recently awarded the Food Service Equipment &  Supplies Magazine Dealer of the Year Top Achiever: Service Agent Award.

 

“Clark Service Group has served Northeastern Pennsylvania for a number of years and we are looking forward to developing a stronger presence in the area, growing current customer relationships and developing new partnership,” Clark said in a press release about the company’s expansion.

 

Clark added that the company is always looking for “passionate, smart, hardworking people to add to our growing team.” He encouraged potential candidates to visit the company’s website to see all open positions.

 

Company executives are members of Pennsylvania Restaurant and Lodging Association, Florida Restaurant and Lodging Association, Restaurant Association of Maryland and the Restaurant Facility Management Association.

 

Mericle Vice President Jim Hilsher, who coordinated the real estate transaction, said the privately-owned Clark Service Group has steadily grown to more than 180 employees throughout the Mid-Atlantic Region and Central Florida.

 

“We are pleased to welcome the company to our building and look forward to their continued success in Northeastern Pennsylvania,” Hilsher said. 

 

Mericle has developed 28 buildings in Hanover Industrial Estates and the adjacent Hanover Crossings totaling approximately 2.8 million square feet. More than 2,500 people work in those buildings.

 

Tags:  Clark Service Group 

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DWM Recognized as one of the Nation's Best And Brightest Companies for Second Consecutive Year

Posted By Administration, Thursday, December 27, 2018

DWM Recognized as one of the Nation's Best And Brightest Companies for Second Consecutive Year

HR & employee enrichment efforts among country's best.

 

LATHAM, NY -  DWM Comprehensive Facility Solutions is proud to be named a "Best and Brightest" company for the second consecutive year. The Best and Brightest Companies to Work For® competition identifies and honors organizations that display a commitment to excellence in their human resource practices and employee enrichment. Organizations are assessed based on categories such as communication, work-life balance, employee education, diversity, recognition, retention and more.

Best and Brightest winners represent the most exceptional places to work. They are the companies and organizations who push operational standards forward, foster constructive environments, and display a commitment to their team members and community.

“What sets DWM apart from the rest of the competitors in the industry is the level of partnership that we provide to clients. This ideology of partnership does not stop at the client; it is carried through to DWM’s internal culture as well," said Brian Whitt, Chief Operations Officer.

"Each employee is valued and treated the way they deserve to be treated. DWM partners with our employees by creating new and innovative training, processes, procedures and operations to be a LONG TERM partner throughout our employee’s careers," said Caitlin McCarthy, Human Resources Manager. "DWM does not offer jobs, we offer careers. By doing this, we retain our top performers because at the end of the day; even with the best processes and systems in place, we would not be successful without our staff.”

For more information about the Best and Brightest Companies award, please visit: https://101bestandbrightest.com/events/2017-best-brightest-companies-work-nation/.

 

Founded in 1997, DWM is a full-service facility solutions company that specializes inside the box. Under our 3 divisions (Facilities Maintenance, Construction & Renovation, and Water Filtration), we handle anything from day-to-day break-fix items and water filtration to FF&E, rollouts, and full-remodels.

We pride ourselves on the level of partnership and customization we provide to our clients; rather than acting like a vendor, our service coordinators and project managers act as if they are an employee of our client’s organization. This mindset provides best-in-class problem-solving, troubleshooting, and cost control. Our commitment to being the best in the world has created a culture of continuous improvement, exemplified by the fact that our original client is still with us 21 years later!

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Dangers of Manual Soda Gun Cleaning and Contamination Sources

Posted By Administration, Monday, December 17, 2018

Dangers of Manual Soda Gun Cleaning and Contamination Sources

                   Manual Soda Gun Cleaning is Not an Option

* Remaining residues and sugars promote mold growth.

* Contaminated Cleaning Cloths can introduce harmful (pathogenic) microbes into the soda gun nozzle.

* Bare hand contact of the soda gun nozzle during use or cleaning, can cause Cross Contamination of a soda gun nozzle.

* Regulatory Violations

 

Richard M. Ritota, the former Administrator of the New Jersey Department of Health’s Food Safety Program, has informed many that Manual Cleaning of soda gun systems, if not done carefully, can contaminate soda gun nozzles.

After a dedicated 35-year career in the Public Health Sector, he retired four years ago to start his own consulting firm; Food Safety Systems, LLC, where his team now provides consultant services to food facilities throughout the food chain (from production to retail).

Mr. Ritota contends that inadequately cleaned soda guns will inevitably result In Microbial Cross Contamination and Allergen Cross-Contact.

“When it comes to cleaning Bar Guns, Bartenders sometimes use disposable paper towels which are preferable, but too frequently clean the equipment with bar towels. When a towel or cloth is used to wipe down the bar surface, the towel/cloth will contact spilled food items and other contamination sources such as coughing, sneezing, and soiled hands touching the bar counter.”

“We are not just talking about a food safety issue here, but also the spread of infectious diseases, such as the flu or common cold whenever a bar cloth, used to wipe down the bar counter, is then used to clean a soda gun.”

“One other issue is when major allergens such as peanuts or tree nuts contact the bar counter. A cleaning towel can now introduce those allergens to the Bar Gun.”

“We call this in the Food Safety business - Allergen Cross-Contact.”

These reasons are how Contaminated Cleaning Cloths introduce pathogenic microbes into the gun nozzle.

Mr. Ritota illuminated a number of concerning studies which illustrate that nozzles can have bacterial contamination. In the January 2014 issue of the International Journal of Food Microbiology, nearly half of the 90 beverages from soda fountain machines in one area of Virginia tested positive for coliform bacteria, which could indicate Insect Fecal Contamination. The researchers also detected antibiotic-resistant microbes and e-coli in the soda samples.

American EPA drinking standards require all potable water samples to test negative for e-coli. “That said”, the Food Safety professional noted, “the coliform-contaminated soda would not have met the standards of drinking water regulations.”

Another study regarding soda fountain machines was published in the peer-reviewed International Journal of Hygiene and Environmental Health. The shocking results of this European study showed that nearly 50% of the samples collected from soda fountains contained bacteria counts that were greater than those permissible by Germany’s drinking water standards.

“Local Food Safety inspectors often cite unclean Bar Guns as Regulatory Violations”,noted Mr. Ritota, “Mold Growth often appears as a black, sticky substance. Gun nozzles are wet, can have a sugary buildup, and creates an environment in which mold thrives. The Gun Nozzle is a food contact surface; a vital distinction for any Food Safety inspector.”

 

 

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DWM Launches New Version of Hera On-Site App

Posted By Administration, Monday, December 10, 2018

DWM Launches New Version of Hera On-Site App

New App Promotes Efficiency & Communication

 

Latham, NY- DWM Comprehensive Facility Solutions is excited to announce new features and functionality in the completely redesigned Hera On-site 2.0. The app, available in iTunes and Google Play streamlines the work order completion process for technicians and ensures successful outcomes for clients. Version 2.0 of Hera On-site put the focus on innovating processes to improve client outcomes. The app redesign supports DWM’s commitment to problem-solving and innovation.

 

New & Improved Features of Hera On-site 2.0

  • Completely updated user experience and interface
  • New work order search and details screens
  • Improved push notification system to keep technicians up to date on pertinent information
  • Streamlined subuser login and dispatch
  • Integration with native maps and directions apps
  • IVR compliant GPS check-in via app
  • Improved photo upload and live chat between DWM and technicians
  • Invoice upload
  • Estimated payment timeline
  • Feature flyover


“Our development team put client partnership and end-user experience at the forefront in this round of technological updates. Hera On-site 2.0 solidifies DWM’s commitment to clients through innovative solutions,” said Brian Whitt, Chief Operating Officer. “We are excited to realize new efficiencies through the adoption of this version of the Hera On-site app.”

Founded in 1997, DWM is a full-service facility solutions company that specializes inside the box. Under our 3 divisions (Facilities Maintenance, Construction & Renovation, and Water Filtration), we handle anything from day-to-day break-fix items and water filtration to FF&E, rollouts, and full-remodels.

We pride ourselves on the level of partnership and customization we provide to our clients; rather than acting like a vendor, our service coordinators and project managers act as if they are an employee of our client’s organization. This mindset provides best-in-class problem-solving, troubleshooting, and cost control. Our commitment to being the best in the world has created a culture of continuous improvement, exemplified by the fact that our original client is still with us 21 years later!

Tags:  DWM 

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DENTCO Announces Upgraded Mobile App Features

Posted By Administration, Thursday, November 29, 2018

DENTCO Announces Upgraded Mobile App Features

 

DEWITT, Mich.Nov. 28, 2018 /PRNewswire/ -- Scott Milnes, President of DENTCO®, the first Exterior Services Management® (ESM) Company in the US, recently announced new features available on the DENTCO Verified (DV) mobile application.

Since its inception in 2015, the DENTCO Verified app has provided a simple and convenient way for contractor partners (CPs) to conduct their day-to-day tasks. While the update has not been branded differently, the app will now be available in Spanish. This improvement will enable Spanish-speaking crews and several hundred CPs to capture data in their predominant language.

In this manner, DENTCO has increased the number of contractor partners who can take advantage of this useful tool. Today, 96 percent of its 8,000-plus network of nationwide CPs utilize the mobile application.

"In order to provide nationwide coverage, we really needed to have the app available in Spanish as well. Having the app in only English was limiting, especially in certain markets. We are working conscientiously to improve the usability and reliability of the platform," said Timothy Decker, DENTCO's Information Systems Manager.

The DENTCO Verified app allows CPs to submit invoices, upload contracts and update insurance information. Moreover, the app generates a dashboard view of what pending items need to be completed. Ultimately, the app provides assurance to contractor partners that their work has been submitted in a timely fashion.

In addition to making the app available in Spanish, DENTCO has worked diligently to improve the stability of the app, authorizing CPs and crews to work in a faster and more efficient manner. By eliminating the paperwork shuffle, there is less margin of error and more user control for organization.

Furthermore, the DENTCO Verified app has the ability to deliver real-time data to customers. The application automatically confirms verification data that has been successfully uploaded, uses geo coordinates to pinpoint specific locations, ensures that all data required is collected, provides quick processing for uploaded images and eliminates bugs/glitches.

Decker added, "An interesting feature on the mobile app is that if a user is in a logistical place with a bad connection, then they will be able to safely stop and upload it later when they have a better connection. The app may also be used offline and in areas of the country where there isn't a strong signal for Internet access. The GPS is captured at the moment of the signature to prove where contractors were at a specific point in time. This automatic recording of a location pays the most benefit during the winter season."

To download the DENTCO Verified app, users can go to iTunes.com for use on iPhones or iPads, or go to Google Play at https://play.google.com for use on Android devices.

For more information on DENTCO Verified or MyDentco, visit www.dentco.com or call 800-993-3689.

About DENTCO

Headquartered in Dewitt, Michigan, DENTCO was the first to brand a fragmented industry, creating an Exterior Services Management (ESM) philosophy. With over 40 years of industry experience, they provide services throughout the U.S. through their network of Contractor Partners. DENTCO provides landscape management, snow & ice management, dark property management, parking lot maintenance/management and exterior asset inventory to their clients. Over the years, DENTCO has seen substantial growth while maintaining a 99% customer retention rate. Their business model promotes the importance of People, Process, and Technology. In addition to helping clients recognize the significance of quality-assured services, DENTCO is guaranteed to deliver a difference that allow clients to consolidate, centralize and reduce costs.

SOURCE DENTCO

Related Links

http://www.dentco.com

Tags:  DENTCO 

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Let’s Pave Is Set To Open Office In Metro Atlanta

Posted By Administration, Wednesday, November 21, 2018

Let’s Pave Is Set To Open Office In Metro Atlanta

 

OAK BROOK, Illinois (November 5, 2018) – Let’s Pave, a national provider of specialized paving services and solutions, today announced the company is opening an office in Duluth, Georgia, a suburb of Atlanta.  Vice president and partner, Mike Zator, will be based out of the office and will oversee its operations. The new location will open for business in December and will serve clients in Atlanta as well as markets throughout the Southeast. 

“This is an exciting time in the growth of our company,” said Zator. “We have a strong presence and long-standing relationships in Atlanta. Opening an office in this thriving market will help us be even more efficient to benefit both new and existing accounts.”

Looking to the future, Zator added, “There is no limit to our footprint. We are fortunate to have dedicated employees and highly satisfied clients that refer us nationwide. For that reason, our management team continues to evaluate key markets as part of our long-term growth and expansion strategy.”

For more information about Let’s Pave and its nationwide capabilities, please visit www.letspave.com, email mzator@letspave.com, or call toll-free 844-LET-PAVE.


ABOUT LET’S PAVE:

Let’s Pave provides complete preventative and structural parking lot maintenance services to commercial and industrial properties nationwide as well as partner solutions including pavement planning, contractor procurement, and project management.  Supported by a team of experienced professionals, each with a long history of serving in the national parking lot management industry, Let’s Pave offers unmatched service and quality, all at a lower cost and better value than other paving companies.  For more information, visit www.letspave.com

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Western Refrigeration to Represent Ice-O-Matic in Canada

Posted By Administration, Wednesday, November 21, 2018

Western Refrigeration to Represent Ice-O-Matic in Canada

 

DENVER, November 20, 2018 – Global ice machine manufacturer, Ice-O-Matic, is pleased to announce that Western Refrigeration & Beverage Equipment, LTD. now represents Ice-O-Matic in Alberta and British Columbia, Canada. 

Western Refrigeration is Canada’s leading food store equipment distributor since 1946. Western Refrigeration provides complete turnkey equipment packages which include: equipment sales, store design, installation, product training and warranty coverage. They are committed to providing top quality products, exceptional service and innovative business solutions to help drive customers’ success. 

“We are thrilled to have Western Refrigeration representing Ice-O-Matic in Western Canada,” said Gerry Philippe, Regional Manager for Ice-O-Matic. “They will be taking care of all foodservice dealers, refrigeration contractors, and service companies and supporting our business with several chain accounts,” stated Philippe. 

Ice-O-Matic is a Denver, Colorado-based manufacturer and global supplier of ice-related products and the world’s largest producer of ice evaporators. Ice-O-Matic is dedicated to providing innovative, reliable and energy-efficient ice solutions including ice machines, storage bins and dispensers. 

For more information on the Ice-O-Matic assortment of commercial ice machines and accessories, including ENERGY STAR-qualified products, visit iceomatic.com. Ice. Pure and Simple.™ 

Find us on Facebook: www.facebook.com/IcePureandSimple 

Watch us on YouTube: www.youtube.com/iceomaticUSA 

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DWM Enhances Talent & Acquisition Caitlin McCarthy Promoted to Human Resources Manager

Posted By Administration, Tuesday, November 20, 2018

DWM Enhances Talent & Acquisition

Caitlin McCarthy Promoted to Human Resources Manager

 

LATHAM, NY - DWM Comprehensive Facility Solutions announced today the promotion of Caitlin McCarthy to HR Manager. McCarthy previously served as the company’s HR Supervisor. In her new role, McCarthy will expand on her responsibilities of talent acquisition and employee development while continuing the improvement of employee retention strategies through the direct management of DWM team members.

“As DWM continues to grow, new needs surface to ensure we are managing our human capital in the most effective way possible.” said Brian Whitt, Chief Operating Officer. “McCarthy continues to prove herself as indispensable as her efforts have a direct impact on client outcomes and satisfaction. Her efforts have resulted in high levels of employee satisfaction and subsequently new growth, creating a natural transition to this new role.”

The company has earned both Albany Business Review’s Best Places to Work and Time Union’s Top Workplaces awards since McCarthy has taken on the role of Human Resources at DWM.

“Ensuring employees are happy and engaged paves the way for long-term success,” said Heidi Neil, VP of Finance. “McCarthy’s levels of trust and partnership with employees translate to an open forum for continuous improvement. We are thrilled to have her in this new role and are excited to see her efforts continue to pay off for our employees and clients.”

McCarthy received her Bachelor’s in Business Administration from the State University of New York at Plattsburgh. She is currently pursuing Human Resources certification through the Society of Human Resource Management (SHRM).

 

Founded in 1997, DWM is a full-service facility solutions company that specializes inside the box. Under our 3 divisions (Facilities Maintenance, Construction & Renovation, and Water Filtration), we handle anything from day-to-day break-fix items and water filtration to FF&E, rollouts, and full-remodels.

We pride ourselves on the level of partnership and customization we provide to our clients; rather than acting like a vendor, our service coordinators and project managers act as if they are an employee of our client’s organization. This mindset provides best-in-class problem-solving, troubleshooting, and cost control. Our commitment to being the best in the world has created a culture of continuous improvement, exemplified by the fact that our original client is still with us 21 years later!

Tags:  DWM Facilities Maintenance 

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Branded Group Completes Habitat for Humanity Bi-Coastal Build

Posted By Administration, Friday, November 16, 2018

Branded Group Completes Habitat for Humanity Bi-Coastal Build

 

Employees in Suffolk County, NY and Orange County, CA Participate in Projects for Families of Veterans 

 

Orange, CA (Nov. 16th, 2018)Branded Group employees on the east and west coasts recently participated in the company’s first Habitat for Humanity bi-coastal build project. Representatives from Habitat for Humanity of Orange County, CA and Suffolk County, NY were on hand to assist the company’s volunteers in projects that will provide affordable and sustainable homes to local families.

 

“It’s a privilege for our teams in the New York and California offices to be able to work with our valued partner, Habitat for Humanity.” Michael Kurland, Branded Group CEO, said. “These important projects change lives.”

 

The California team assisted with the interior and exterior painting of two units that will become homes for two deserving veteran families in Orange County. The New York Team hosted a home build project for a yet to be determined owner in Mastic Beach, Long Island. The team assisted in securing the home’s foundation with hurricane straps and framing.

 

Staff members from the respective Habitat for Humanity chapters were on hand to guide the teams in their assigned projects. The non-profit organization provides the tools and materials to ensure that the construction activities follow local regulations.

 

“Branded Group’s vision is to build a conscious business that inspires future humanitarian leaders,” Kurland said. “This bi-coastal build project, along with our other Habitat for Humanity builds, is how all of us to stay true to this vision and give back to the communities in which we do business.”

 

Branded Group’s award-winning One-for-One social impact program is the foundation for the Habitat for Humanity partnership. Every completed client service call is transformed into one minute of volunteer time. In 2018, the company committed to volunteering 250 hours.

 

For more information about Branded Group, contact Michael Kurland at mkurland@branded-group.com.  

 

About Branded Group

Branded Group is a full service facility maintenance company serving the retail and restaurant industries. The company’s team of experts promptly diagnoses facility issues and efficiently resolves them – quickly returning the client facility to its brand standard. The company is driven to deliver on its #BeBetter experience and is guided by its vision to build a conscious business that inspires future humanitarian leaders. To learn more about the #BeBetter experience, visit www.branded-group.com

Tags:  Branded Group 

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