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KBS Announces the Appointment of Christian Cornelius-Knudsen as President

Posted By Administration, 4 hours ago

KBS Announces the Appointment of Christian Cornelius-Knudsen as President

Kellermeyer Bergensons Services, LLC (KBS), North America’s largest privately owned facility management firm, announced today that Christian Cornelius-Knudsen has joined the company as President. Cornelius-Knudsen brings more than 25 years of global industry experience successfully leading organizations in Europe and the Americas. As KBS continues to broaden its geographic reach and deepen its industry offerings, Cornelius-Knudsen’s leadership and insight provide additional depth to the leadership team. In his role he will oversee Marketing, Sales, Strategic Initiatives, Operations, and Global Accounts.

“Christian is joining KBS at a time of tremendous momentum, as we serve as an essential partner to industry leaders at scale,” said Mark Minasian, CEO and Co-founder of KBS. “We’ve been a trusted partner to our clients for over 35 years, and our commitment to delivering world-class service solutions in today’s environment is more important than ever. Christian is a proven leader in our industry who we know shares our values and has the demonstrated capacity to lead at scale. We’re very excited to welcome Christian to the team.”

Cornelius-Knudsen comes to KBS from Brain Corp where he served as Senior Vice President of Global Sales and Services. In that role, he was responsible for the company’s robotics technology commercialization, market development, and global expansion in the industrial cleaning sector. He was also responsible for the company’s OEM manufacturing, supplier, and customer partnerships around the world. Prior to Brain Corp Cornelius-Knudsen served as President and CEO of Nilfisk-Advance, Americas for 13 years. He led the company to become one of the industry leaders in design, manufacture, and marketing of professional cleaning equipment.

“I’m very excited to take on this role at this pivotal stage for KBS,” said Cornelius -Knudsen. “The company has a very strong foundation and an amazing story of growth. With cleaning and disinfecting taking center stage, it is vital that we communicate and build on the culture of innovation and partnership that has taken KBS to where it is today and set a pathway of growth for the future.”

About KBS
Kellermeyer Bergensons Services, LLC (“KBS”) is a leading North American provider of technology-enabled, integrated facility management services to the industrial, commercial, logistics, retail, and hospitality sectors. With more than 64,000 active customer locations in all 50 U.S. states, Canada, and Puerto Rico, KBS sets the industry standard for delivering consistently high-quality and cost-effective facility service solutions. For more information on Kellermeyer Bergensons Services, please visit

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Are you Ready For the 2nd Wave of Covid-19?

Posted By Jeff Dover, CRFP, RFMA, Tuesday, July 7, 2020

Hello RFMA Members,

NRN just posted an interesting article on dealing with the inevitable 2nd Covid-19 wave. It makes some interesting points, especially on dealing with other disasters during this pandemic. Definitely worth the read and possibly updating your Disaster Management Plan.

Click here for article! 

Have a great rest of the week.

Dover and out.

Tags:  Covid -19 second wave  disaster management plan  evacuation  shelter in place 

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DWM Recognized as one of the Nation's Best And Brightest Companies for Fourth Consecutive Year

Posted By Administration, Tuesday, July 7, 2020

DWM Recognized as one of the Nation's Best And Brightest Companies for Fourth Consecutive Year

HR & employee enrichment efforts among country's best.

LATHAM, NY -  DWM Comprehensive Facility Solutions is proud to be named a "Best and Brightest" company for the fourth consecutive year. The Best and Brightest Companies to Work For® competition identifies and honors organizations that display a commitment to excellence in their human resource practices and employee enrichment. Organizations are assessed based on categories such as communication, work-life balance, employee education, diversity, recognition, retention and more.

Best and Brightest winners represent the most exceptional places to work. They are the companies and organizations who push operational standards forward, foster constructive environments, and display a commitment to their team members and community.

“What sets DWM apart from other companies is our dedication to being the best in the world at partnership. Partnership is more than a credo, it is at the forefront of all we do for both our employees and our clients," said Brian Whitt, Chief Operating Officer.

"DWM continues to partner with our employees by creating new and innovative training and development programs, including the 2020 Elevate initiative, to be a LONG TERM partner throughout our employee’s careers," said Caitlin McCarthy, Human Resources Manager. "DWM does not offer jobs, we offer careers. By doing this, we retain our top performers because at the end of the day; even with the best processes and systems in place, we would not be successful without our staff.”

For more information about the Best and Brightest Companies award, please visit:


Founded in 1997, DWM is a full-service facility solutions company that specializes inside the box. Under our 3 divisions (Facilities Maintenance, Construction & Renovation, and Water Filtration), we handle anything from day-to-day break-fix items and water filtration to FF&E, rollouts, and full-remodels.

We pride ourselves on the level of partnership and customization we provide to our clients; rather than acting like a vendor, our service coordinators and project managers act as if they are an employee of our client’s organization. This mindset provides best-in-class problem-solving, troubleshooting, and cost control. Our commitment to being the best in the world has created a culture of continuous improvement, exemplified by the fact that our original client is still with us 21 years later!

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Leading Health Organizations Recommend the Use of Hand Dryers

Posted By Administration, Monday, July 6, 2020

Leading Health Organizations Recommend the Use of Hand Dryers

Excel Dryer sets the record straight: Hand dryers are hygienic, but misinformation persists


East Longmeadow, Mass. – The topic of hygiene has come to the forefront in mainstream media as reopening plans are introduced around the globe. While leading health organizations like the World Health Organization (WHO), and Centers for Disease Control and Prevention (CDC), recommend the use of hand dryers, misinformation about them remains online, and continues to be quoted and perpetuated. Leaders from Excel Dryer, manufacturer of XLERATOR® Hand Dryers, wish to deliver a message to educate the professionals, consultants and government officials who are creating reopening guidelines, and the general public, especially in times of COVID-19: Excel hand dryers are a safe, hygienic touchless solution and an effective way to achieve completely dry hands, a critical part of proper hand hygiene, the top defense against the spread of germs.


Kelly Reynolds, Ph.D., Professor and Department Chair at the Mel & Enid Zuckerman College of Public Health at the University of Arizona, offered an explanation as to the root of these misconceptions, stating that, “Consumers may only read [sensationalized] headlines which can influence public opinion toward biased or erroneous conclusions, [but] the fact is, the breadth of data available does not favor one hand drying method as being more hygienic or safer.”


Excel hand dryers provide a touchless hand drying solution to help prevent potential cross-contamination between restroom surfaces and wet hands. All dryers in Excel’s line are hygienic, but dryers with HEPA have been proven to add another level of protection. Viral efficiency testing conducted by the preeminent independent air media and filter testing company, LMS Technologies in April of 2020 found that XLERATOR®, XLERATOReco® and XLERATORsync® Hand Dryers with HEPA Filtration Systems remove 99.999 percent of viruses from the airstream. 


William Gagnon, vice president of marketing and sales at Excel Dryer, wishes to correct misinformation and biases about hand dryers. “Hand dryers are hygienic and have been used to properly dry hands for decades. In addition to top health organizations recommending their use, hand dryers also provide significant benefits over paper that are undisputable. For example, our recent test results prove XLERATOR hand dryers with HEPA Filtration Systems remove 99.999 percent of viruses from the airstream, something paper will never be able to do.”


Conversely, paper towels may not be as hygienic as the public believes. One independent study showed 17 species of bacteria on unused, recycled paper towels, including Bacillus, which can cause food poisoning. After their use, damp paper towels are a breeding ground for viruses and bacteria in and around trash receptacles and can be used to clog toilets and sinks creating a very unhygienic restroom environment. If the paper towels are out of stock, visitors cannot dry their hands at all, and wet hands have been shown to be 1,000 times more likely to transfer germs than dry hands.


Gagnon concluded, “I encourage members of the public and those individuals charged with the creation of guidelines, reopening plans or facilities operations, to dive deeper into news articles and hygiene studies rather than simply believing sensationalized, click-bait headlines born from biased results. Hand dryers are safe and hygienic. They dry hands completely, and are a top defense against the spread of germs.”


About Excel Dryer, Inc.

Excel Dryer has been manufacturing the finest American-made hand dryers for more than 50 years. The family-owned and -operated company revolutionized the industry with the invention of the patented XLERATOR® Hand Dryer that created the high-speed, energy-efficient hand dryer category and set a new standard for performance, reliability and customer satisfaction. Excel Dryer prides itself on offering the best customer service and making hygienic, cost-effective and sustainable products people can depend on. Available for distribution worldwide, Excel Dryer products can be purchased through an established network of sales representatives who call on more than 5,000 distributors globally. Learn more about Excel Dryer at

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Is it Time to Consider UV Lights for Disinfecting?

Posted By Jeff Dover, CRFP, RFMA, Friday, July 3, 2020
Hello RFMA Members, Another interesting article on the uses of UV lighting and foggers for disinfecting restaurants. Maybe it's time to study this a bit longer and harder. Enjoy. Have a great 4th!! Dover and out.

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Restaurant Technologies Taps Subway Veteran to Support Next Growth Stage

Posted By Administration, Thursday, July 2, 2020

Restaurant Technologies Taps Subway Veteran to Support Next Growth Stage

Leading casual and quick-serve restaurant brand veteran Aric Nissen has joined Restaurant Technologies as chief marketing officer. Previously, Nissen served as vice president of revenue management for Subway, helping build out revenue strategies for the global chain.

His role at Restaurant Technologies, a top provider of foodservice cooking oil and hood and flue management solutions, will be to lead the company marketing efforts through the next stages of growth, following on the successful acquisitions of AutoMist and Grease Lock. These solutions, along with the company’s flagship Total Oil Management system, are used in more than 30,000 restaurant, casino, hospital, hotel, education and other foodservice kitchens across the U.S. to increase safety, efficiency, quality and productivity.

“This is a home run hire for Restaurant Technologies,” says Jeff Kiesel, CEO, RTI. “Aric has a proven record of success everywhere he has been. He’s passionate about this industry and our customers and brings a wealth of experience that we can apply to strategic marketing immediately.”

In addition to Subway, Nissen’s leadership positions with Famous Dave’s, Leeann Chin, Country Kitchen and Dairy Queen gave him deep expertise in foodservice business strategies, operational efficiencies and equipment. At Dairy Queen, he oversaw the company’s Blizzard brand and more than doubled the product line in size to $800 million in less than 5 years.

Restaurant Technologies serves more than 30,000 quick-service and full-service restaurant chains, independent restaurants, grocery delis, hotels, casinos, universities and hospitals nationwide. Restaurant Technologies helps foodservice operators make safer, smarter, more efficient and more sustainable kitchens through their cooking oil and hood and flue management solutions. Total Oil Management automates the cooking oil process from storage and handling to filtration, monitoring and disposal of used cooking oil. AutoMist® automates hood and flue cleaning, and Grease Lock™ hood filters slow grease buildup. Headquartered in Mendota Heights, Minn., Restaurant Technologies is a privately held company, currently operates 41 depots and has more than 1,000 employees serving customers across the United States. For more information, visit

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DWM Comprehensive Facility Solutions Earns Fastest Growing Company Award

Posted By Administration, Wednesday, July 1, 2020

DWM Comprehensive Facility Solutions Earns Fastest Growing Company Award

Albany Business Review Ranks DWM for 6th Consecutive Year


LATHAM, NY -  The Albany Business Review ranked DWM Comprehensive Facility Solutions  on its list of fastest growing companies for the sixth consecutive year. DWM was ranked number 44 on the list with a three-year revenue growth of over 20%. The list, produced annually is ranked by 3-year revenue growth as determined by independent research conducted by the Albany Business Review.

“Earning the distinction of being a Fastest Growing Company in the Albany-area six years is truly an honor and a testament to our leadership team's commitment to controlled, sustainable growth,” said founder and CEO David Meeks. “I am proud of our team for an unwavering client-focused mindset that creates long-term relationships which continues to fuel our growth.”

DWM has maintained their success by putting employees and clients first. With a focus on technology and efficiency at all levels, DWM has been able to create a culture of sustainable growth, problem-solving, partnership, and customization.

In addition to adding full-time employees, DWM has provided work to thousands of technicians in their International Technician Network, demonstrating a positive ripple effect on the economy.

DWM Chief Operating Officer Brian Whitt said “We will continue operating with DWM’s client-centric culture through our promise to a solutions-based approach to every work order and project we manage, supporting the facilities, construction, and water filtration needs of national multi-site portfolios in the retail, restaurant, medical, financial, entertainment, and education industries.


Read more here on the Albany Business Review's Website.

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Top Industry News Stories - June 2020

Posted By Rheagan Willis, RFMA, Tuesday, June 30, 2020
Updated: Monday, June 29, 2020

Check out these top 3 industry news stories from the month of June! These are the top trending articles featured in our Dish Newsletter this month. Click each link to read more and comment your thoughts below! 


Healthy hand washing experience: 5 restroom upgrades restaurants need now
Modern Restaurant Management
While restaurant environments are known for their adherence to cleanliness, the pandemic has elevated the awareness of hand-to-surface contact and placed an emphasis on proper hand washing. “As businesses and public establishments reopen and Americans return to using facilities, all eyes are on public restrooms,” says Jon Dommisse, director of strategy and corporate development, Bradley Corp., a global manufacturer of restroom equipment. 


Restaurant facility professionals are the heart of the house
Restaurant facilities is a tough job, especially in a global pandemic. During the shutdown, restaurant facility professionals really stepped up to the challenge by solving new problems, inventing new safety procedures, and protecting a way of life. We want to recognize the incredible restaurant facility professionals who put your hands, hearts and minds to work keeping restaurants open and safe. We thank you. Click here to watch this video 


8 steps can improve door security as risk of crime increases
For facility managers who want to improve security in light of the economic slowdown caused by the COVID-19 pandemic, it is worth paying special attention to door security. A typical door — the type that you might see on any commercial facility — is fraught with numerous vulnerabilities that might permit access. Many steps can be taken to improve door security. 


Click here to learn more and subscribe to RFMA’s FREE weekly Dish e-newsletter for relevant restaurant facilities industry news and the latest RFMA association happenings every Wednesday.

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ServiceChannel CEO, Tom Buiocchi, is looking to upend our use of the acronym CMMS

Posted By Administration, Wednesday, June 24, 2020

ServiceChannel CEO, Tom Buiocchi, is looking to upend our use of the acronym CMMS

What’s in a Name? A Lot! Let’s Ditch “CMMS” and Come Up with Something Better

Last week we were asked to respond to several new requests for a CMMS, or Computerized Maintenance and Management Solution. No big surprise – we get these requests all the time and our industry has referred to it as a CMMS for eons. But that got me thinking – does that name actually describe what we do? In 2020?

That Was Then, This Is Now

I came to this industry a little over five years ago and didn’t know a lick about facilities or maintenance at the time, but I’ve been fortunate to have been trained and educated by some of the great visionaries and pioneers of the industry (thank you!). One thing I still don’t understand, though, is why we keep using the term “CMMS” to describe the modern technology and software that underpins our industry. It’s an acronym that dates from the 1980s (literally; you can look it up) and using the same descriptor for more than three decades seems to do a disservice to the tremendous evolution and improvements we’ve seen since then.

What if you’d issued an RFP for a “car” in the 1980s? You might have gotten a Ford Pinto, when today you’d be expecting a Tesla. Or a “phone” – would you want a wall-mounted rotary or an iPhone 12? How about a “record player”? C’mon, folks, our industry has come a long way and we should be proud and take credit for what we’ve achieved. Part of that means not using the same category name for something that was created when Pop Rocks and Walkman roamed the earth.

Why “CMMS” is Outdated

Let’s take a closer look at “CMMS” to understand why the term should go the way of the Pet Rock:

“Computerized” – well, duh. Does that mean anything these days? My coffee maker is computerized. Where else in the world is this word still called out?

“Maintenance” – accurate, but also very narrow. Customers don’t buy these systems only for maintenance anymore – they’re used for compliance, accounting, payments, repair, asset management, and capital planning, as well as services procurement, KPI measurement, and various forms of predictive analytics. They allow sophisticated proactive planning, not just reactive maintenance. They’re broad, holistic systems that are as useful to enterprises as any modern ERP system.

“Management” – again, accurate but not nearly as complete as it should be. Today’s systems enable the identification and procurement of service providers, workflow management and measurement, efficient payment flows, and deep data analytics. It’s like a mishmash of Ariba (procurement), a touch of ServiceNow (workflow), e-payments (pick your vendor), and Google (modern analytics). Why not make people aware of that breadth and depth?

“System” – the word implies some type of hardware/software combination, and it takes you back to when ALF was still roaming NBC in prime time. The terms of art today are “platform” or “marketplace,” and they’re built on highly distributed mobile technologies and the cloud. No one would call Uber or Amazon a “system,” and yet the technologies we use have many similarities to those services. Today’s facilities management solutions are data-driven, dynamic, and far more powerful and flexible than the CMMS of old. They also deliver way more benefits to the customers and service providers who use them.

As an industry, we should embrace this change with a more appropriate description that plants a stake in the ground. Why lug around an outdated and misleading acronym any longer?

Moving Forward Together

So, here’s where I could use your help. I’m pretty good at describing the problem but I’ve yet to come up with a better acronym or category name – but I bet our community and our industry can. What’s your suggestion for a new term, a more modern name for our category that better reflects what we do? Let’s collaborate on some ideas and maybe, just maybe, we can come up with something that reflects the functionality we provide and the credit we all deserve.

Share your suggestions with us on LinkedIn. I’ll do some more thinking on this as well and revisit the topic in a month or so to let you know what we’ve all come up with. Until then, hail the CMMS! But also… let’s kill the CMMS.

Tom Buiocchi

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In loving memory of Robert S Keingstein

Posted By Administration, Monday, June 22, 2020

In loving memory of Robert S Keingstein

It is with a heavy heart to share the news that Bob Keingstein lost his battle with cancer over the weekend. He was a true industry professional with a passion and knowledge of the HVAC industry for over 51 years. Bob started his career as an HVAC apprentice for Forman Air Conditioning at the young age of 17 and instantly fell in love with the trade. At the age of 23 he started his first HVAC company and never looked back. He became involved with ACCA (Air Conditioning Contractors of America) at the local level becoming the chapter president of the Greater New York area. As Bob’s career progressed, he became involved at the national level ultimately becoming the President of the association in 1999-2000. Throughout the years Bob served on many boards and associations, received many awards, owned several businesses, but for the last 20 years Bob was in business with his 3 kids. In early 2001 the family formed BOSS Facility Services and he loved every minute of it. Bob will truly be missed by his friends and family. He is survived by his wife of 48 years Pat and his three children Keith, Kerri, and Kevin. Bob has 6 beautiful grandchildren Juliette, Cooper, Landon, Khloe, Kendall and Emili.  

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