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Member PRO Files
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Member PRO Files is a blog created to help RFMA members “get to know” each other. Every few weeks we will post a Q&A from a RFMA member highlighting their accomplishments and involvement with RFMA, as well as fun facts about themselves. If you would like to nominate a RFMA member to be highlighted in Member PRO files, please contact Rheagan at rheagan@rfmaonline.com.

 

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Meet Our RFMA Member, Helen Truong

Posted By Heather Webb, RFMA, Monday, April 20, 2015



  Helen Truong
  Facilities Support Manager
  Panda Restaurant Group

 

 

 

 

What year did you join RFMA? I joined RFMA back in 2011 along with all of my Facilities Managers from Panda Restaurant Group, Inc. 

Why did you join RFMA? I joined RFMA because I’ve heard a lot of great feedback and recommendations from my peers. I joined because I wanted to explore and to know more about facilities, networking with other professionals, and to continue learning more about the industry.

What do you like most about RFMA? I like the conferences and being able to meet and greet a lot of our business partners, getting to know new people, and connecting on a deeper level.  It’s a great opportunity to learn and explore about the organization and it enhances/deepen my understanding and knowledge about Facilities.

Which RFMA Resource do you utilize the most and why? I utilize the online training/webinars the most since it’s convenient and they provide beneficial information.

What is one of your favorite quotes? "If you can’t fly then run, if you can’t run then walk, if you can’t walk then crawl, but whatever you do you have to keep moving forward."


What is your ideal vacation?
My dream vacation would be immersing myself in a tropical paradise, BORA BORA. I would love to visit the pristine beaches, relaxing on the lagoon, and cruise the Tahitian paradise aboard the resort’s catamaran, and have a yoga retreat.  I love to be surrounded by natural beauty it has to offer.

What is your guilty pleasure? My guilty pleasure would be having a sweet tooth and love to eat sweets and drink boba milk tea.  I know it’s not too healthy but sometimes it’s very hard to resist the sweet temptations.

What is the most-played song on your iPod? I love listening to Stronger (What Doesn’t Kill You) by Kelly Clarkson.  I love the meaning behind this song and it motivates and encourages me to be better each time I listen to it. 

Connect with Helen on InSite! Click here to view Helen's InSite profile and connect now!

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Meet Our RFMA Member, Maria Colangelo, CRFP

Posted By Heather Webb, RFMA, Tuesday, April 7, 2015

  Maria Colangelo, CRFP
  Sr. Facility Leader
  Kentucky Fried Chicken









What year did you join RFMA?
Since the beginning- 11 years


Why did you join RFMA?
KFC was heavily involved and really appreciated the focus on restaurants instead of the broad focus of a group like PRSM


What do you like most about RFMA?
The people-restaurateurs, vendors, & RFMA staff.  The resources and networking opportunities are awesome.  I watched the organization grow and become better each year!

Which RFMA resource do you utilize the most and why?
Education, networking, and vendor resources for my company needs.


What would be the title of your autobiography?
How did I get here? “Typewriter to a ladder”


What is your guilty pleasure?
Red wine

What chore do you absolutely hate doing?
Shopping

What is one of your favorite quotes?
“There is always a solution”


What is the most played song on your IPod?
"Hit Me With Your Best Shot"

Connect with Maria on InSite! Click here to view Maria's InSite profile and connect now!

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Meet Our RFMA Member, Danny Koontz

Posted By Heather Webb, RFMA, Tuesday, March 24, 2015




Danny Koontz
Vice President of Business Development
Mobile Fixture






What year did you join RFMA?
The year it began, I was an original member of RFMA.

Why did you join RFMA? The opportunity to communicate and learn from my peers in the facility world. Also the chance to have access to the best vendor partners in the restaurant industry. The knowledge you gain allows you to do your job at a much higher level and to be more successful.

What do you like most about RFMA? The relationships you build. From both the restaurant side or the vendor side, the people you meet and interact with are some of the best in the world. Those relationships last a lifetime.

Which RFMA Resource do you utilize the most and why? Obviously the trade show. I also have found the Benchmarking surveys to be very helpful in seeing where I stand. The Facilitator Magazine provides great insight as well.

What would be the title of your autobiography? Make it Go Away! A story of just getting it done.

Who is your favorite sports team? The New York Yankees and Green Bay Packers

What was the last book you read? Steinbrenner The Last Lion

Describe your best day. The day my son with special needs graduated with honors from College. 

If you weren’t in the Facilities Industry, what would you be doing?
Coaching

What is one of your favorite quotes?
Success comes from knowing that you did your best to become the best that you are capable of becoming. John Wooden 

What is the most-played song on your iPod? Cant you see? Marshall Tucker Band

Connect with Danny on InSite! Click here to view Danny's InSite profile and connect now!

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Meet Our RFMA Member, Rod Towns, CRFP

Posted By Heather Webb, RFMA, Monday, March 9, 2015



Rod Towns
Director of Facilities
La Madeleine








What year did you join RFMA?
I was a member of the Founding Board of Directors 11 years ago

Why did you join RFMA?  To help in elevating both the skills of Restaurant Facility professionals and the perception of them throughout the restaurant industry.

What do you like most about RFMA?  The spirit of cooperation among the members in helping each other.  I have never been rejected when asking for advice or a referral to a vendor.

Which RFMA Resource do you utilize the most and why?  RFMA Online Restaurant Member Listing
. I use it to find new vendors in both new and existing markets.  Nothing but nothing beats peer recommendations.

What would be the title of your autobiography? Sweat Equity

What is your guilty pleasure? Jack Daniels

What is your ideal vacation? Skiing in Colorado with my twin sons

Who is your favorite sports team? The Tennessee Volunteers (all sports)

What was the last book you read?  The Oz Principal

Describe your best day. Any day that my wife and I have our sons at home visiting.

If you weren’t in the Facilities Industry, what would you be doing?
Crying

What chore do you absolutely hate doing?  Income Tax preparation

What is one of your favorite quotes?
  "Don’t judge your insides by other people’s outsides."

What is the most-played song on your iPod?
  A gift from my sons, it is, unfortunately, still blank.

Do you have a secret talent and if so, what is it?  Stand up comedy  (It is well hidden)

If you could meet an iconic person from History, who would it be?
  Mark Twain

Connect with Rod on Insite! Click here to view Rod's profile and connect now

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Meet Our RFMA Member, Bill Lynn

Posted By Heather Webb, RFMA, Monday, February 23, 2015





 Bill Lynn
 Facilities Service Manager
 Starbucks Coffee Company






What year did you join RFMA?
2010

Why did you join RFMA? Communicate with like-minded people and meet industry leaders.

What do you like most about RFMA?
Relationships and one stop information.

Which RFMA Resource do you utilize the most and why? RFMA - Conference. This is a great way to see everyone, take classes from industry leaders, Meet new vendors and see new products.

What is your guilty pleasure?
Going to the pub with buddies for a few beers

Who is your favorite sports team? San Diego Chargers

Describe your best day. Being able to look back on the end of the day and know I made a difference in someone’s life

If you weren’t in the Facilities Industry, what would you be doing? Golf Pro (I wish). I would be working in the operations side of the business.

Connect with Bill on InSite! Click here to view and connect with Bill.

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Meet Our RFMA Member, Tom Kay

Posted By Heather Webb, RFMA, Wednesday, February 11, 2015




Tom Kay

Vice President of Sales & Marketing
EnTouch Controls





What year did you join RFMA?
I joined RFMA in 2008.

Why did you join RFMA?
I joined RFMA to get plugged into the “world” of restaurant facilities. 

What do you like most about RFMA? What I like the most about RFMA are the people – both from a restaurateur and vendor perspective. The members are genuine. You feel like family when you attend an event. The RFMA staff goes above and beyond to offer me assistance.

Which RFMA Resource do you utilize the most and why? Of all that RFMA has to offer its members, I utilize RFMA’s website the most – it provides great information regarding the association, the industry and the membership.

What would be the title of your autobiography?
 Grateful

What was the last book you read?
How the Irish Saved Civilization” by Thomas Cahill

Describe your best day.  My best day would be with my family – outside – on the beach, in the woods, on the water or in the mountains.

What chore do you absolutely hate doing? Expense Reports

 Connect with Tom on InSite! Click here to view and connect with Tom

Tags:  Entouch controls  members  RFMA members  Tom Kay 

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Meet Our RFMA Member, Mark Arrington

Posted By Heather Webb, RFMA, Monday, January 19, 2015


  Mark Arrington
  Regional Facilities Manager
  Chipotle Mexican Grill








What year did you join RFMA?
2006

Why did you join RFMA? Conference Attendance with Director

What do you like most about RFMA? Networking and Meeting Vendors

Which RFMA Resource do you utilize the most and why? RFMA Conference, meeting with vendors, talking with others in same regions from different brands etc… networking…

What would be the title of your autobiography? Fishing in Robes          

What is your guilty pleasure? Fishing…

Who is your favorite sports team? Dallas Cowboys… since birth…

What was the last book you read? Four Fish by Paul Greene

Describe your best day.  Head out about 5am on a 40ft trawler… head about 30 miles off shore… bottom fishing in Red Snapper Season… head back before nightfall… grill up the catch…

If you weren’t in the Facilities Industry, what would you be doing? Guide Service for Fishing Outfit

What chore do you absolutely hate doing? Laundry…

What is one of your favorite quotes
? "My Teams Performance is Reflected by Management… if My Team Fails, its Because I failed to Lead My Team to Success…"

What is the most-played song on your iPod? This Means War by Avenged Sevenfold

Do you have a secret talent and if so, what is it? Art, Drawing, and playing drums…

If you could meet an iconic person from History, who would it be? Albert Einstein

Make sure to connect with Mark on InSite! Click here to view Mark's InSite profile.

Tags:  chipotle  mark arrington  member spotlight  profile 

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Meet Our RFMA Member, Kelly Otto

Posted By Heather Webb, RFMA, Monday, January 5, 2015


  Kelly Otto
 
East Coast Regional Facilities Manager
  Red Robin Gourmet Burgers





What year did you join RFMA
? Started with the very first meeting in Vegas.

Why did you join RFMA? The great opportunity to bring the community closer together; expand on the industry community & expand my personal opportunities.
.
What do you like most about RFMA? The networking; education and opportunities I have gained to be a better facilities professional.

Which RFMA Resource do you utilize the most and why?
Trade show & website.

What would be the title of your autobiography? The Little Lady that Won in a Man’s World


Describe your best day.
The days my children were born healthy.


What is one of your favorite quotes? “In the confrontation of the rock & the stream the stream always wins; not through strength but by perseverance.” H. Jackson Brown, Jr.

What is the most-played song on your iPod?
“Drink a Beer” by Luke Bryan.

If you could meet an iconic person from History, who would it be? Jesus.

Make sure you connect with Kelly on InSite! Click here to see her InSite profile and connect.

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