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Member PRO Files
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Member PRO Files is a blog created to help RFMA members “get to know” each other. Every few weeks we will post a Q&A from a RFMA member highlighting their accomplishments and involvement with RFMA, as well as fun facts about themselves. If you would like to nominate a RFMA member to be highlighted in Member PRO files, please contact Rheagan at rheagan@rfmaonline.com.

 

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Meet Our RFMA Member, Milissa Garrity

Posted By Heather Webb, RFMA, Tuesday, September 8, 2015


Milissa Garrity
Business Development
Chain Store Maintenance


What year did you join RFMA?
2006

Why did you join RFMA? My amazing boss made me :)


What do you like most about RFMA? RFMA is my favorite organization that Chain Store Maintenance is a part of.  The staff is amazing – helpful and welcoming.  I’d have to say the relationships in general is my favorite part of RFMA.

Which RFMA Resource do you utilize the most and why? The website is very user friendly to see upcoming events, new members, educational information, etc.

What is your ideal vacation?  Anywhere with a beach and a cooler!


Who is your favorite sports team? The Super Bowl Champions… New England Patriots!


If you weren’t in the Facilities Industry, what would you be doing?
Teaching elementary school.  Children understand me :)


Do you have a secret talent and if so, what is it?  My co-workers will hate this answer but I can make myself look 6 months pregnant on command.

Connect with Milissa on InSite! Click here to view Milissa's profile and connect now!


Tags:  member profile  milissa garrity 

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Meet Our RFMA Member, Phil Byers

Posted By Heather Webb, RFMA, Tuesday, August 25, 2015

Phil Byers
Director of Facilities
Zoes Kitchen


What year did you join RFMA?
2015

Why did you join RFMA? Great opportunity to network with restaurant facilities leaders and build vendor relationships.

What do you like most about RFMA? The focus of the organization is on restaurants

Which RFMA Resource do you utilize the most and why? Member connections and resource library

What is your ideal vacation? Cruise with stops at the beach


Who is your favorite sports team?
Dallas Mavericks

What was the last book you read? Private L.A. by James Patterson


Describe your best day. Spending time with my wife

What is one of your favorite quotes?
"Stop looking at where you have been and start looking at where you can be."

What is the most-played song on your iPod? "Here to You" by Decyfer Down

Connect with Phil on InSite! Click here to view Phil's profile and connect now!


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Meet Our RFMA Member, Joe Jordan

Posted By Heather Webb, RFMA, Tuesday, August 11, 2015

Joe Jordan
Regional Facilities Director
The Briad Group (TGI Friday's, Wendy's, Zinburger, Marriott Hotels, Hilton Hotels)


What year did you join RFMA?  2010

Why did you join RFMA?  To network with prospective new service providers as well as with peers in the industry.

What groups are you involved in with RFMA?  Membership Development Committee

What do you like most about RFMA?  Interaction and best practice sharing with peers in the industry.

Which RFMA Resource do you utilize the most and why?  The monthly newsletter and best practices identified in these newsletters.

Where were you raised?  Anaheim, CA (Minutes from Disneyland)

What is your proudest accomplishment?  The regular recognition of appreciation received from the ops team and SR mgmt. team that I support. It validates the fact that we are on the right track in our efforts and strategies with supporting the brands and team.

If you weren’t in the Facilities Industry, what would you be doing?  House husband.

Who is your favorite sports team?  Los Angeles Dodgers.

What is your favorite place in the world?  The Bahamas.

What's your favorite type of food?  Mexican.

What is your favorite book?  Anything related to WWII.

What is one of your favorite quotes?  "You only live once, but if you do it right once is enough."

What is your favorite song?  Too many to name.

Do you have a secret talent and if so, what is it?  Despite being an avid golfer I am still horrible at it.

If you could meet an iconic person fro History, who would it be?  Winston Churchill.

Who knows you best?  My wife.

 

Connect with Joe on InSite! Click here to view Joe's profile and connect now. If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.

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Meet Our RFMA Member, Daniel Travis

Posted By Heather Webb, RFMA, Monday, August 3, 2015

Daniel Travis
Regional Sales Directors
National Distribution Services, Inc.


What year did you join RFMA? 2015

Why did you join RFMA? To learn more about the industry and all that goes in to it along with the great people you get to meet. 

What do you like most about RFMA? So far we have only been able to enjoy the exhibit show which was very well put together. One of the best shows I have been to in a while. Meeting everybody at the show has me really wanting to get more involved with this organization. I have already reached out to see how NDS can help with RFMA Gives 2016.

Which RFMA Resource do you utilize the most and why? I haven’t been able to utilize all that RFMA offers yet but I am very excited to review InSite and the resource library. I am also looking forward to our very first regional meeting as well.

What would be the title of your autobiography? “Steep & Deep”

What is your guilty pleasure? Pizza & Beer

What is your ideal vacation? Skiing in the Swiss Alps

Who is your favorite sports team? St. Louis Cardinals

What was the last book you read? American Sniper – Great movie, better book

Describe your best day. Waking up to a nice breakfast, running outside, spending time with friends and family.

If you weren’t in the Facilities Industry, what would you be doing? Professional Ski bum

What chore do you absolutely hate doing? Folding laundry

What is one of your favorite quotes? “I believe that everything you do comes back to you. So everything I do that’s bad I am going to suffer from it. But in my mind, I believe what I am doing is right. So I feel like I am going to heaven.”

What is the most-played song on your iPod? Kings of Leon – Family Tree

Do you have a secret talent and if so, what is it? Card Tricks

If you could meet an iconic person from History, who would it be? Jesus

Connect with Daniel on InSite! Click here to view Daniel's profile and connect now!

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Meet Our RFMA Member, Brittney Turpin

Posted By Heather Webb, RFMA, Monday, July 20, 2015


Brittney Turpin
National Equipment Manager
Ruby Tuesday



What year did you join RFMA
? 2011

Why did you join RFMA? Because of the opportunities it offers not only to us as individuals, but to the restaurants, vendors, and communities as well.

What do you like most about RFMA? I love being part of a program that has something like RFMA Gives; it is a fantastic program and makes me proud to be a member.

Which RFMA Resource do you utilize the most and why? Without a doubt the people, I have called and asked opinions on vendors or suggestions for on vendors many times; you can always get an honest answer from anyone in our network, they are very sincere, like we are all out to help one another succeed.

Who is your favorite sports team? Denver Broncos (Go Peyton!)

What was the last book you read? Still Missing – Chevy Stevens


What is one of your favorite quotes?
“As you grow older, you will discover that you have two hands, one for helping yourself, the other for helping others” –Audrey Hepburn

If you could meet an iconic person from History, who would it be? Audrey Hepburn

Connect with Brittney on InSite! Click here to view Brittney's InSite profile and connect now.

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Meet Our RFMA Member, John Kiliany, CRFP

Posted By Heather Webb, RFMA, Monday, June 29, 2015


John Kiliany, CRFP
Facility Manager
Red Lobster











What year did you join RFMA?
The first year – I believe that would have been 2004

Why did you join RFMA?  I joined for the educational benefits as well as opportunities to network with other facilities professionals, Facilities Managers and Service Providers.

What do you like most about RFMA?
The annual conference is what I like most.  It is a great opportunity to learn about new technologies, building processes, as well as partner with other facilities professionals.

Which RFMA Resource do you utilize the most and why?
  RFMA Online; especially the resource library.  There is so much useful information; anything from whitepapers to scopes of work is available!

Who is your favorite sports team?  TCU Football - “Go Frogs!”

What was the last book you read?  American Sniper


If you weren’t in the Facilities Industry, what would you be doing?
It would definitely be computer related, most likely in hardware or networking.


What is the most-played song on your iPod? Not any particular song, but more of an era.  Late 70’s and 80’s (Boston, Styxx, SuperTramp, Journey)

Connect with John on InSite! Click here to view John's InSite profile and connect now!


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Meet Our RFMA Member, Ron Wilhite, CRFP

Posted By Heather Webb, RFMA, Monday, June 15, 2015


Ron Wilhite, CRFP
President/CEO
Regions Facility Services








What year did you join RFMA?
I had to look back in my records to accurately recall this one. I actually joined in 2006, thus counting this year as the beginning of my second decade of membership!

Why did you join RFMA? RFMA is a tremendous venue for becoming more involved and informed in our industry. Just like with so many things in life, “the more you know, the further you [can] go”

What do you like most about RFMA? The high level of engagement of both facility managers and vendors, not just at the annual show, but throughout the year at regional events and definitely with RFMA Gives.

Which RFMA Resource do you utilize the most and why? Unequivocally, I would say that the resource most used, time and time again, is that of relationships- both old and new among the ranks of the RFMA membership. If assigned a renovation project in Seattle, Scottsdale or San Diego, I don’t hesitate to reach-out to an industry peer to source materials or expertise in our less frequented markets.

What was the last book you read? One of my most favored authors is Nelson DeMille. He recently amended and re-released a title he first wrote in 1975 called The Quest. It’s a great read about the pursuit of the Holy Grail deep in the jungles of Ethiopia. Kind of an Indiana Jones plot.

If you weren’t in the Facilities Industry, what would you be doing? With roots as a contractor going back 30 years, I started as a residential builder and quickly moved into restaurant facility contracting and never looked back. I do, however, have an equal passion, on the personal level, for home renovations. There’s nothing better than renovation a residential kitchen or bathroom over a weekend to take your mind off of renovating a restaurant kitchen or bathroom during the week. Jokes aside, I love being a contractor, and even more so being a contractor to the restaurant facility industry. I am truly pursuing my passion and chasing down my vision.

What is one of your favorite quotes?
Master In The Art of Living (J. Michener). “A master in the art of living draws no sharp distinction between his work and his play, his labor and his leisure, his mind and his body, his education and his recreation. He hardly knows which is which. He simply pursues his vision of excellence throughout whatever he is doing and leaves others to determine whether he is working or playing. To himself, he always seems to be doing both”

What is the most-played song on your iPod? Well, that depends. If it’s heavy-lift leg day at the gym, the song of choice is I Will Not Bow (Breaking Benjamin) and if it’s the official end to the workweek and a cold libation is in-hand, My Way (Frank Sinatra) can be much more effective.

Connect with Ron on InSite! Click here to view Ron's InSite profile and connect with him.


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Meet Our RFMA Member, Justin Russo

Posted By Heather Webb, RFMA, Monday, June 1, 2015

 


Justin Russo
Eastern Region Facilities Manger
Jason's Deli










What year did you join RFMA?
2011

Why did you join RFMA?
My supervisor recommended that I join RFMA as it would be a great resource for a new FM.

What do you like most about RFMA?
Connecting with other Facility Managers is great. It’s really nice knowing you have a network of people who have been in your shoes. No matter the challenge you’re facing, someone else in the RFMA community experienced something similar.

Which RFMA Resource do you utilize the most and why?
I like to follow the FM discussion forum.  I never know what I might come across that is helpful. 

What is your ideal vacation?
Hiking for a week on the Appalachian Trail.

What was the last book you read?
Winter of the World – by Ken Follett

What chore do you absolutely hate doing?
Laundry. I’ll put stuff in the washer, but please don’t make me fold.

Do you have a secret talent and if so, what is it?
Recently, it turns out I’m pretty good at making knives.

Connect with Justin on InSite. Click here to view Justin's InSite profile and connect with him!

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Meet Our RFMA Member, Carolyn Roberts

Posted By Heather Webb, RFMA, Monday, May 18, 2015



Carolyn Roberts
Exec. Director of Facilities, Construction, Design and Sustain.
Chipotle Mexican Grill








What year did you join RFMA?
In its inaugural year, 2005

Why did you join RFMA? I was a member of PRSM which was more focused on retail than specifically restaurants. As a restaurateur, I felt it was important that our group of restaurateur have an association that was more about our specialty.

What do you like most about RFMA?
I have been fortunate enough to know many people in the organization since the beginning. Not only are they extremely knowledgeable but they have all become long time friends. There is such a sense of collaboration about how to help others and seek out the best ways for doing things. Each year the conferences continue to offer more comprehensive information for my teams.

Which RFMA Resource do you utilize the most and why?
The RFMA Online calendar is the most useful to me as it allows me to easily keep track of what is going on and integrates easily with my calendar.

What would be the title of your autobiography? Make It Happen!

What is your guilty pleasure? Dark chocolate, cheese and a good glass of sangria

What is your ideal vacation?
Diving in the Maldives


Who is your favorite sports team? Denver Broncos

What was the last book you read? Paid to Think

Describe your best day. My best days would have been when I had my 4 daughters but my very best career related day would be the day I promoted my first Directors. I knew all the hard work was worth it. I cried like a baby because I was so incredibly proud of my team and realized that no title or amount of money mattered  as long as I was changing other’s lives in a positive way by being an inspiring leader.

If you weren’t in the Facilities Industry, what would you be doing? Probably Own a Restaurant as I love to cook and my daughter will graduate as a chef soon.

What chore do you absolutely hate doing? Picking up dog poop

What is one of your favorite quotes?
"It is our choices that show who we truly are far more than our abilities"-Albus Dumbledore

What is the most-played song on your iPod?
AC/DC Back in Black

Do you have a secret talent and if so, what is it? I have perceptual ESP occasionally. I see things happen before they actually do. It is very random and never know when it will happen.

If you could meet an iconic person from History, who would it be?
Steve Jobs

Tags:  blog  carolyn roberts  chipotle  member profiles  member spotlight 

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Meet Our RFMA Member, Rick McMasters

Posted By Heather Webb, RFMA, Tuesday, May 5, 2015



Rick McMasters
Vice President, Business Development
Integra Service Group







What year did you join RFMA?
  10 years

Why did you join RFMA?  My new employer was a big fan of RFMA.

What do you like most about RFMA?  RFMA is not a high-pressure organization and the restauranteur members are very approachable.  The RFMA Gives weekend in El Cajon was one of the most rewarding times of my professional career.

Which RFMA Resource do you utilize the most and why?  Industry Links and the Nations Restaurant News to gain insight to industry news and trends.  Also, the annual trade show has been a great event to spend time with existing customers as well as gain introductions to new ones.

What is your guilty pleasure? Really enjoy the game of golf.

What is your ideal vacation? My wife and I went to Ireland last year for 11 days.best vacation ever!

Who is your favorite sports team? Pittsburgh Penguins.Ive enjoyed hockey since I was very young.

What was the last book you read? The Power of Habit by Charles Duhigg.

Describe your best day. Securing two or more appointments in a city on the same trip.

If you werent in the Facilities Industry, what would you be doing? Probably would still be in the world of I/T.

Connect with Rick on Insite. Click here to view Rick's InSite profile and connect with him!

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