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Member PRO Files is a blog created to help RFMA members “get to know” each other. Every few weeks we will post a Q&A from a RFMA member highlighting their accomplishments and involvement with RFMA, as well as fun facts about themselves. If you would like to nominate a RFMA member to be highlighted in Member PRO files, please contact Rheagan at rheagan@rfmaonline.com.

 

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Meet our RFMA Member, Kurt Gnessin, CRFP

Posted By Rheagan Baker, RFMA, Monday, November 12, 2018

Kurt Gnessin, CRFP
Construction Project Manager
Cracker Barrel Old Country Store


What year did you join RFMA?  I have been a member of RFMA since its inception in 2004. I really wanted to network with my peers in the restaurant industry.

What groups are you involved in with RFMA?  I am a former board member and remain a member of the Advisory Council. I am a committee member on the resource committee and part of the Benchmarking Task Force / sub-committee

What do you like most about RFMA and why?  I really like the partnership across brands that might otherwise consider themselves competitors. We all have the same types of problems with our facilities and to see competitors come together to make the restaurant industry better and safer for all our shared customers is a real pleasure.

Which RFMA Resource do you utilize the most and why?  The best RFMA resource is our access to human resources. I frequently reach out to restaurant industry partners for ideas to problems, help finding vendors or contractors, and help finding people to fill important jobs. The ability to network has been invaluable to my company and to my career.

Where did you grow up?  I grew up in San Diego, California in a unique community called “Bird Land” where all the street names were species of birds. I grew up on Cardinal Drive and my wife grew up on Seagull Lane.

What is your proudest accomplishment? Why?  My proudest accomplishment is being a father to three wonderful children. My two boys are married to endearing women with my oldest working on his Master’s degree at Carnegie Mellon University. My delightful daughter is my youngest who is a freshman at Northern Kentucky University. There is no greater blessing than to be a father.

If you weren’t in the Facilities Industry, what would you be doing?  I am a restaurant operator at heart.  My project experience and applied engineering skills make me a great problem solver but everything I do is focused on our restaurant employees and customers so if I wasn’t in facilities I would be running restaurant operations.

What’s your favorite type of food?  I just love real authentic Mexican food, the type you can only get in the US in little “hole-in-the-wall” type of place run by folks that barely speak English.


What is one of your favorite quotes?  “Tis better to remain silent and be thought a fool than to speak and remove all doubt” – Abraham Lincoln

What is your favorite song?  “Won’t Get Fooled Again” – The Who

Do you have a secret talent and if so, what is it?  I am a closet Musician.  I play drums, and whole list of stringed instruments including guitar, bass, ukulele and banjo; but I rarely perform outside my home. I really love to play music but I can’t measure up to my own standards so I keep this talent to myself.

 

Connect with Kurt on InSite!  Click here to view Kurt's profile and connect now. 

Kurt has been a RFMA Member for 14 years and has served as Secretary on the RFMA Board of Directors. He is currently active on our Resources Committee, Advisory Council, and Benchmarking Task Force. If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.


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Meet our RFMA Member, Jeffrey Wells, CRFP

Posted By Rheagan Willis, RFMA, Monday, November 5, 2018

Jeffrey Wells, CRFP
Sr. Director Facilities
Bojangles' Restaurants Inc.

What year did you join RFMA?  I joined RFMA in 2016. I was in Operations for Hardee’s and Bojangles for 35 years. I have been here at Bojangles’ for 10 years and prior I was with Hardee’s for 25 years. Three years ago, I was appointed to take over our in house facilities department, as well as heading up our company’s, store remodel program. I knew that joining RFMA would give me access to Facilities Professionals that could help me with any questions or issues.

What groups are you involved in with RFMA?  I participate in the Regional Roundtable Discussions, Curriculum Committee, as well as Peer-to-Peer calls.

What do you like most about RFMA?  Having so many resources available.

Which RFMA Resource do you utilize the most and why?  Peer to Peer calls, Regional Roundtables, and the Annual Conference. You can always find someone who has had the same issues and can find out what they did to solve them.

Where did you grow up?  I was raised in Mclean, Virginia. Now I live in Charlotte North Carolina, and have a beach house in Surfside Beach, South Carolina. 

What is your proudest accomplishment?  Being named Operator of the Year four years in a row, because it shows what you can accomplish with a great team, hard work, determination, and consistency.

If you weren’t in the Facilities Industry, what would you be doing?  I would be involved in International Business focusing my efforts in Asia.

Who is your favorite sports team?  Carolina Panthers. I have been a PSL owner for the last 15 years. My wife and I have enjoyed many games at Bank of America Stadium.

What is your favorite place in the world?  Surfside Beach, South Carolina

What’s your favorite type of food?  Italian

What is your favorite book?  The entire Harry Potter collection

What are three of your favorite quotes?  "A leader is one who knows the way, goes the way, and shows the way." "Life’s most persistent and urgent question is ‘What are you doing for others?" and "If you don’t have time to do it right, when will you have time to do it over?"

What is your favorite song?  Stairway to Heaven

Do you have a secret talent and if so, what is it?  I love mentoring people. It is rewarding helping people reach their goals and dreams.

If you could meet an iconic person from History, who would it be?  John Maxwell

Who knows you the best?  My beautiful and amazing wife Bonnie.

Connect with Jeff on InSite!  Click here to view Jeff's profile and connect now. 

Jeff has been a RFMA member for 2 years and serves on the Conference Curriculum Committee, has earned his CRFP designation, and participates in Regional Roundtables and Peer to Peer Calls. If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.


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Meet our RFMA Member, Lynn Harnishfeger

Posted By Rheagan Willis, RFMA, Monday, October 22, 2018

Lynn Harnishfeger, CRFP
Director of National Accounts
Springwise Facility Management, Inc.

What year did you join RFMA?  2014 - I joined RFMA to get involved with this exciting and forward-looking organization and its fantastic members.

What groups are you involved in with RFMA?  I served on the Education Curriculum Committee and now serve as the Vendor Representative on the Board of Directors for 2018 and co-chair of the Vendor Voice Committee.

What do you like most about RFMA and why?  I love how the membership owns their association, annual conference and RFMA Gives projects.  It truly is like no other. 

Which RFMA Resource do you utilize the most and why?  I keep up to date with the happenings via the RFMA web site. I look for upcoming events, updates, member news etc. 

Where did you grow up?  Born in San Francisco but mainly in Southern California in Ventura County.

What is your proudest accomplishment?  Earning my CRFP designation. Not an easy test but I did it!!!

If you weren’t in the Facilities Industry, what would you be doing?  Traveling as much as I can.

Who is your favorite sports team?  I don’t really follow professional sports too much.  But, I do follow aviation teams and am partial to the Blue Angels.

What is your favorite place in the world?  Ireland, it’s beautiful and the people are so warm and friendly.

What’s your favorite type of food? Chocolate!!

What is one of your favorite quotes?  “Whether you cup is half-full or half-empty, remind yourself there are others without one.” Matshona Dhliwayo

What is your favorite song?  “Sing a Song” – Earth, Wind & Fire

If you could meet an iconic person from History, who would it be?  Founding Fathers of our country.  Would love to get their thoughts on what is happening in the world today.

Who knows you the best? My husband

 

Connect with Lynn on InSite!  Click here to view Lynn's profile and connect now. 

Lynn has been a member of RFMA for 4 years, and in that time she has achieved her CRFP designation! She is now the Vendor Rep on the RFMA Board of Directors and serves as Co-Chair of the Vendor Voice Committee. If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.


Tags:  Lynn Harnishfeger 

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Meet our RFMA Member, Nate Lee, CRFP

Posted By Rheagan Baker, RFMA, Friday, October 5, 2018

Nate Lee, CRFP
Facilities Administrator
RPM Pizza LLC

What year did you join RFMA?  2015

What groups are you involved in with RFMA?  Currently serve as the Co-Chair of the Resource committee, I am a member of the Best Practices Task Force, and I participated in the 2018 mentorship program as a mentor.

What do you like most about RFMA?  The abundant network of working knowledge available. And also the fact that RFMA is continually striving to lift awareness, best practices and emerging technology and trends to help make its members the best in the industry.  

Which RFMA Resource do you utilize the most?  The RFMA website because it has great resources to use. But besides the website, I really enjoy The Dish. I use it to stay up to date with industry news and trends.

Where did you grow up?  Gulfport, MS has been my home since day one. I still remember when we first got our own area code of 228 and what life was like pre-Katrina. 

What is your proudest accomplishment?  My proudest accomplishment would have to be my son. Although he can be a bit willful, I still look forward to dropping him off at school and learning about his day when I get off.  

If you weren’t in the Facilities Industry, what would you be doing?  I think I probably would have ended up as a biology teacher somewhere or been a chef.  

Who is your favorite sports team?  I’m a "fever fan". I like to go for the underdog, but I do like a good game. But as a Mississippian, the correct response would be the Saints.  

What is your favorite place in the world?  Smokey Mountains. For some strange reason I am drawn to mountains. Beaches are nice, but staying in a log cabin in the mountains is fantastic!

What’s your favorite type of food?  Mexican street tacos with fresh corn tortillas is hands down my favorite food to eat.  

What is your favorite book?  The Firm, by John Grisham is my favorite book.

What is one of your favorite quotes?  "Take a look, it's in a book"- LaVar Burton Reading Rainbow 

What is your favorite song?  "One in a Million You" by Larry Graham

Do you have a secret talent and if so, what is it?  Many people don't know but I consider myself a pretty good chef and mixologist.

If you could meet an iconic person from History, who would it be?  Ghenghis Kahn. He was a bit ruthless at times but he was one of the best military strategist of all time. 

Who knows you the best?  My mom knows me the best.  

 

Connect with Nate on InSite! Click here to view Nate's profile and connect now. 

Nate has been a RFMA member for 3 years and has already achieved his CRFP, serves as a committee co-chair, is a member of a Task Force, and has become a mentor for our 2018 mentorship program. If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.

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Meet our RFMA Member, Ryan Kinnison

Posted By Rheagan Willis, RFMA, Thursday, September 20, 2018

Ryan Kinnison
Facilities Manager
Sprinkles Cupcakes

What year did you join RFMA?  2016

What ways are you involved with RFMA?  Austin Restaurant Roundtable, Member Meet-Ups, and Annual Conference

What do you like most about RFMA?  
I really like the RFMA team themselves. Everyone is always very welcoming and most helpful when I am looking for referrals or any other information. Also I like the fact that I have a connection with so many other professionals in this industry, this is also very helpful when I am looking for information and referrals

Which RFMA Resource do you utilize the most?  Jeff Dover's Audit punch list.

Where is your hometown?  
I grew up farming and ranching in a small town in South Texas called Nixon.

What is your proudest accomplishment?  By FAR the best thing I have ever done in my life is be a father. Being involved in the daily development of my children and seeing them grow, learn, and develop into who they are has been nothing short of amazing

 If you weren’t in the Facilities Industry, what would you be doing?  Law Enforcement. I've ALWAYS had the utmost respect and admiration for those guys and how they lay it all on the line for their fellow citizens everyday. 

Who is your favorite sports team?  HUGE fan of the Houston Astros. Went to my first Astros game with a friend in 1986 when I was in 6th grade. We didn’t have baseball in my small one horse town so this was my first exposure to it and I've been hooked every since. 

What is your favorite place in the world?  On an inner tube in the middle of the Guadalupe River with a cool drink in my hand listening to some good Texas music!!

What’s your favorite type of food?  Cupcakes of course?!?! Haha not really. I am a BBQ junkie. One of my favorite parts of traveling in this industry is getting to sample BBQ's from all over and seeing how the styles and flavors vary region by region.

What is your favorite book?  Where the Red Fern Grows by Wilson Rawls.

What is one of your favorite quotes?  “Courage is being scared to death but saddling up anyway.”

What is your favorite song?  "Silver Wings" by Merle Haggard

If you could meet an iconic person from History, who would it be?  Ronald Reagan

Who knows you the best?  My wife Rebecca.

Connect with Ryan on InSite! Click here to view Ryan's profile and connect now. 

Ryan has been engaged with RFMA since first joining in 2016. He has invested time in getting to know the RFMA staff and all of the resources available to him through RFMA. If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.

Tags:  Ryan Kinnison 

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Meet our RFMA Member, Christy Webster

Posted By Rheagan Willis, RFMA, Thursday, August 23, 2018

Christy Webster
Manager of Facility Systems
The Wendy's Co.

What year did you join RFMA?  I joined RFMA in 2012 when I was hired with by Wendy’s. My boss, John Getha, suggested that I join for opportunities to network, learn more about the restaurant industry and compare best practices.

What groups are you involved in with RFMA? I am currently in the Mentoring Program (loving it!!), Females in Facilities, Young Professionals and looking for more opportunities to get involved.

What do you like most about RFMA? I like RFMA because it feels like a community. So many of the folks are living, breathing and sleeping the same issues that I am every day, there’s comfort in knowing you’re not alone.

Which RFMA Resource do you utilize the most? I like the Facilitator magazine most because I can pick it up at my leisure and read it from front to back. If there is a company or something that has peaked my interest or maybe someone that I met at the conference, I can also research them at that point.

What’s your hometown? My hometown is Dublin OH, born and raised in Columbus OH

What is your proudest accomplishment? Earning two college degrees, when I didn’t think I had the strength to complete one.

If you weren’t in the Facilities Industry, what would you be doing? Interior Decorating or working in any capacity with animals (except snakes and lizards….eek!)

Who is your favorite sports team? Ohio State Buckeyes!!

What is your favorite place in the world? On a beach staring at the ocean

What’s your favorite type of food? I should say everything Wendy’s, duh! But my true fav is anything Italian!!!!

What is your favorite book? Nicholas and Alexandria, The Last Russian Tsar

What is one of your favorite quotes? “Where there is love, there is life” ~ Mahatma Ghandi

What is your favorite song? Love Bites by Judas Priest

Do you have a secret talent and if so, what is it? Drawing and painting. I’m an artist by nature.

If you could meet an iconic person from History, who would it be? No one actually, but I would like to go back in time to see what life was like

Who knows you the best? My sister

 

Connect with Christy on InSite! Click here to view Christy's profile and connect now. 

Christy has been a RFMA Member for 6 years and she has participated in Females in Facilities and the 2018 Mentorship Program. If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.

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Meet our RFMA Member, Noelle Faille, CRFP

Posted By Rheagan Baker, RFMA, Friday, August 10, 2018

Noelle Faille, CRFP
Facilities Manager, Texas Division
Olive Garden

What year did you join RFMA?  2011, I was new to the field and the RFMA Conference was a way to increase my knowledge and develop contacts.

What groups are you involved in with RFMA?  Board of Directors, Member Engagement

What do you like most about RFMA?  The comradery of the Facilities professionals and the chance to source talented vendor partners for new opportunities.

Which RFMA Resource do you utilize the most?  Picking up the phone and calling the staff. I’ve collaborated with Jeff Dover, found vendors in new areas where we were opening new locations, and most impactful to me was when I called and asked if they had heard of any job openings. I got three leads right off the bat, and quickly found my home with Olive Garden.

What’s your hometown?  I’m from Charlotte, NC, but moved all over the southeast states until I moved to Texas almost 10 years ago.

What is your proudest accomplishment?  Signing up for a half-marathon and finishing it. It was my 30th birthday and I made a lifestyle change then and there. I’ve done 7 more since.

If you weren’t in the Facilities Industry, what would you be doing?  I would be a college business professor and a paid speaker.  

Who is your favorite sports team?  Carolina Panthers – Keep Pounding!

What is your favorite place in the world?  The US National Whitewater Center in Charlotte, North Carolina. They are the home to the world’s largest man-made recirculating whitewater river, with rock climbing, mountain bike trails and zip lines. And a deck where you can have a cold beer afterward.

What’s your favorite type of food?  Tapas and wine.

What is your favorite book?  Pillars of the Earth – Ken Follett

What is your favorite song?  “This Girl is on Fire” by Alicia Keys

Do you have a secret talent and if so, what is it?  Give me some toothpicks, limes, a lighter, and I’ll do all kinds of bar tricks from my college days working behind the bar at Outback Steakhouse.

Who knows you the best?  My wife Addie. She has to remind me who I am sometimes, and I love her for that.

 

Connect with Noelle on InSite! Click here to view Noelle's profile and connect now. 

Noelle has been a RFMA member for 7 years and she is currently serving as the secretary of the RFMA Board of Directors. If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.


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Meet our RFMA Member, Lori Fate

Posted By Administration, Friday, July 27, 2018

Lori Fate
Regional Facilities Manager
Coffee and Bagel Brands

What year did you join RFMA?  I joined RFMA in 2006. I sat on the Board of Directors the following year. I joined because I had quite a few business associates and friends in the industry that had shared with me the benefits. I learned it was a tremendous opportunity to network with vendors and facility managers, to share experiences and to exchange best practices and give back to the restaurant industry. (And they were right!)

What groups are you involved in with RFMA?  RFMA Gives, Females in Facilities, Conference Curriculum Committee, past member of Board of Directors and in 2017 a mentor in the Mentor/Mentee Program.


What do you like most about RFMA?

  • The “Giving Spirit”
  • Members - Members are very giving of their time and knowledge and are generous with sharing their experience, best practices and networking.
  • The Staff  - The Staff is giving of their time and dedication to this organization. Consistently creating opportunities that add value to the members thru webinars, regional meetings, CRFP and RFMA Gives!
  • RFMA Gives – an opportunity for both members and staff to come together and spend the day doing something totally wonderful for the community.

Which RFMA Resource do you utilize the most?  Lately I’ve been participating in the webinars. The cumulative years of knowledge and experience of the moderator and the participants is a tremendous resource. I share my notes with my entire facilities team following each of the calls. 

What’s your hometown?  I was born in Attleboro, MA. But we moved to Sarasota FL when I was pretty young so I don’t remember much about MA. But I am truly a “beach girl” by heart!

 What is your proudest accomplishment?  I raised (3) teenagers on my own..(and everyone survived). They are all adults now..one is a successful multi business owner and the other two are in college.

If you weren’t in the Facilities Industry, what would you be doing?  Dance instructor for Seniors…keeping all of your parents active and healthy.

Who is your favorite sports team?  It would be shameful not to say The Braves...I’ve been a resident of Georgia for over 30 years.

What is your favorite place in the world?  I love the Caribbean..beautiful waters,  sandy beaches and a great place to recharge.

What’s your favorite type of food?  Sushi…No question!

 
What is your favorite book?  Anything Stephen Covey wrote. I read 7 Habits for the first time in 1984 and still have that copy I purchased back then. I keep it handy and refer back often.

What is one of your favorite quotes?  “God grant me the serenity to accept the things I cannot change, the courage to change the things I can and the wisdom to know the difference”.  My grandmother gave me that plaque 35 years ago and it’s definitely chipped and cracked in many places, but it still hangs proudly on my wall.

What is your favorite song?  I have two….“God Bless the U.S.A” by Lee Greenwood (chokes me up every time) and “Sweet Caroline” by Neil Diamond..no Brave Game is complete without Sweet Caroline.

Do you have a secret talent and if so, what is it?  I’m a First Degree Black Belt in Taekwondo and a former competitive ballroom dancer.

 
If you could meet an iconic person from history, who would it be?  Frank Sinatra – multi talented, still a huge fan of his music AND his song  “New York, New York” is what inspired me to learn ballroom dancing.

Who knows you the best?  My oldest son, he’s 34 and has always been very supportive of me and proud of my accomplishments. We speak nearly every day and have for years!

Connect with Lori on InSite! Click here to view Lori's profile and connect now. 

Lori has been a RFMA member for over 12 years and she has been involved in many different ways over the years. If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.

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Meet our RFMA Member, Mark Consigny

Posted By Rheagan Baker, RFMA, Friday, July 13, 2018

Mark Consigny
National Sales Manager
AGI

What year did you join RFMA?  I joined RFMA in 2016. I joined RFMA because I had always heard great things and wanted to plug in within the restaurant facilities industry. My short time with RFMA has been great and I plan on being part of RFMA for a very long time. 

What groups are you involved in with RFMA?  RFMA Gives / past Membership Engagement Committee member

What do you like most about RFMA?  I am really impressed with the loyalty of the members especially with the restaurant facility professionals. RFMA is a community/family. My experience has been that the RFMA members are excited to work with other RFMA members, that’s encouraging to me. This commitment to one another helps everyone’s success and it’s very contagious. 

Which RFMA Resource do you utilize the most?  The RFMA website is extremely helpful to me, it has all of the content I need and look for. Also, “Facilitator” is one of the best trade magazines I’ve seen. AGI plans on using for it for their own advertising. I have used “Facilitator” for educational purposes along with networking with other vendors.  

What’s your hometown?  I was raised in Keene, NH but currently live in St Petersburg, FL with my wife of 25 years and my 2 kids

What is your proudest accomplishment?  Raising a son and a daughter. Watching them grow into responsible, decent human beings has been incredible. I’m definitely a proud father.  

If you weren’t in the Facilities Industry, what would you be doing?  Playing baseball professionally

Who is your favorite sports team?  Although I live in FL I am still a die hard Red Sox fan. My second favorite team are the AZ Diamondbacks. Obviously I love baseball.

What is your favorite place in the world?  Other than in my wives arms I’d have to say Maui

What’s your favorite type of food?  Everything that’s bad for me especially pizza.

What is your favorite book?  The Bible

What is your favorite song?  “With or Without You” by U2

Do you have a secret talent and if so, what is it?  Give me a city in the country and I can tell you what companies are based there (lol).

If you could meet an iconic person from History, who would it be?  Jesus

Who knows you the best?  My wife, my kids and my boss (lol)

 

Connect with Mark on InSite! Click here to view Mark's profile and connect now. 

Mark has been a RFMA Member for 2 years and has been involved with RFMA Gives and the Member Engagement Committee. If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.

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Meet our RFMA Member, Dale Moore, CRFP

Posted By Rheagan Willis, RFMA, Friday, June 22, 2018

Dale Moore, CRFP
Lead Facilities Manager
Chipotle

Why did you join RFMA?  It was recommend we go to the RFMA conference to connect with others in the trade.

What groups are you involved in with RFMA?  The Board of Directors and the Membership Development Committee.

What do you like most about RFMA?  The education resources and meeting others in the trade.

Which RFMA Resource do you utilize the most?  The member directory to search for vendors.

What’s your hometown?  Born and raised in Damascus, MD

If you weren’t in the Facilities Industry, what would you be doing?  Military

Who is your favorite sports team?  Redskins and Alabama football “ Roll Tide”

What’s your favorite type of food?  Thai food

What is your favorite book?  The Mission, The Men, and ME

What is one of your favorite quotes?
  “If a man is called to be a street sweeper, he should sweep streets even as a Michelangelo painted, or Beethoven composed music or Shakespeare wrote poetry. He should sweep streets so well that all the hosts of heaven and earth will pause to say, 'Here lived a great street sweeper who did his job well.” ― Martin Luther King Jr.

Who knows you the best?  My wife

 

Connect with Dale on InSite!  Click here to view Dale's profile and connect now. 

Dale has been a RFMA member since 2012 and he was recently appointed to our RFMA Board of Directors. He also serves on our Membership Development Committee. If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.

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more Calendar

3/20/2019
Franchisee Focus Peer to Peer Call: PM Reviews

4/4/2019
Restaurant Peer to Peer Call: Exterior PM’s (Landscaping, Lighting, Parking Lot, Roofing)

4/15/2019
Peer to Partner Call: Parking Lots

4/19/2019
Maximize Your Membership: InSite Webinar

4/23/2019
Maximize Your Membership: CRFP Webinar

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