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Member PRO Files
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Member PRO Files is a blog created to help RFMA members “get to know” each other. Every few weeks we will post a Q&A from a RFMA member highlighting their accomplishments and involvement with RFMA, as well as fun facts about themselves. If you would like to nominate a RFMA member to be highlighted in Member PRO files, please contact Rheagan at rheagan@rfmaonline.com.

 

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Meet our RFMA Member, Mel Smith!

Posted By Rheagan Willis, RFMA, Monday, August 31, 2020

What year did you join RFMA? 2017. I joined to network with other Facilities professionals and share best practices/lessons learned as well as network with new potential vendors.

What RFMA groups are you involved in? I participated in the 2018 RFMA Gives, both by volunteering and also by coordinating breakfast for the volunteers. I also participated in the 2018 Mentorship Program and am involved with Females in Facilities.

What do you like most about RFMA and why? I love the RFMA website – it has so many great resources. I recently utilized the benchmarking tool, which was fantastic.

Which RFMA resource do you utilize the most and why? I use the Restaurant Group Forum the most. So much good information on there!

Where did you grow up?
I grew up in northwestern Montana, which was fantastic! No, I did not ride a horse to school, but I did accidentally swim with a bear once.

What is your favorite place in the world? The Bob Marshall Wilderness – it’s true wilderness in the middle of the Rocky Mountains. You can see SO many stars at night!!

What’s your favorite type of food? Italian!

What is your favorite book? There are too many to choose from!

What is one of your favorite quotes? “I have heard the mermaids singing, each to each. I do not think that they will sing to me” – TS Elliot

What is your favorite song? This is a tie between "Linus and Lucy" by the Vince Guaraldi Trio and "Under Pressure" by Queen/David Bowie.

If you could meet an iconic person from History, who would it be? Amelia Earhart

Who knows you the best? My sister in law – we’re super close!

 

Mel has been a RFMA member for 3 years and has attended the annual conference all 3 years she has been a member. She participated in the 2018 Mentorship Program, is involved with Females in Facilities, and attended RFMA Gives Volunteer Day in Austin! Click here to view Mel's profile and connect now!

If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.


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Meet our RFMA Member, Cari McCoy

Posted By Rheagan Willis, RFMA, Monday, July 20, 2020
Updated: Tuesday, July 14, 2020

What year did you join RFMA? Why did you join RFMA? 2017. I joined because it’s the best place to connect and share ideas with influential people within the FM industry.

What RFMA groups are you involved in? I have participated in RFMA Gives and Females in Facilities for 3 years. This year I am on the Member Engagement Committee with a great group of people!

What do you like most about RFMA and why? I love the sense of community between all members, both vendor and restaurant members. It is a place where we can share ideas, industry knowledge and solutions that help take this industry to the next level.

Which RFMA resource do you utilize the most and why? I use SocialLink most! I love seeing updates from everyone and the articles and resources posted within it.

If you weren’t in the facilities industry, what would you be doing? I would probably open my own family style BBQ joint. Most Saturdays I can be found firing up the smoker and smoking something delicious for my friends and family. It’s my therapy!

What is your favorite place in the world? The desert! My soon-to-be husband and I love taking our trailer and dune buggy camping in the desert with our family and friends. It is so nice to be able to unplug and enjoy our time together. With everything going on right now, we just moved our wedding from a formal venue to the desert – we’re very excited!

What’s your favorite type of food? Any kind of BBQ and Pizza!

What is your favorite book? I just finished Where the Crawdads Sing by Delia Owens and LOVED it!

What is your favorite song? "Going to California" by Led Zeppelin

If you could meet an iconic person from History, who would it be? Hands down, Benjamin Franklin.

Who knows you the best? Definitely my mom. She’s my best friend!

 

Cari has been a member for 4 years and has been an active RFMA member during this time. She has attended several virtual events, Females in Facilities gatherings and serves on the Member Engagement Committee. Click here to view Cari's profile and connect now!

If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.

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Meet our RFMA Member, Fred Leon!

Posted By Rheagan Willis, RFMA, Friday, May 22, 2020
Updated: Friday, May 15, 2020

What year did you join RFMA? I believe it was 2012. I was with a vendor at the time and immediately felt “at home” with this amazing group as I was looking to network with restaurateurs.

What RFMA groups are you involved in? I am in The Buzz Council. This has been extremely fun and engaging. We cross into so many subjects and its such a great group of people.

What do you like most about RFMA and why? Hands down the people. These are some of the most caring, dedicated and hardworking folks I have had the honor of meeting in my lifetime. No matter how large or small the RFMA event I attend, I always come away with something I can utilize with my team.

Which RFMA resource do you utilize the most and why? Facilitator Magazine and My Contacts on the website. Connecting with new members and veterans is a great way to get various perspectives on subjects that interest me.

Where did you grow up? El Paso, TX. Home of Chico’s Tacos! Locals and some visitors will know what I’m talking about.

If you weren’t in the facilities industry, what would you be doing? Well obviously, I would be a male model LOL!!! Seriously, I think I would own a sailboat and charter trips in the Caribbean. I’m guessing I would need a sailboat and learn to sail, but who’s looking at the details right now?

What’s your favorite type of food? Texas smoked BBQ brisket 

What is one of your favorite quotes? “Even if you are on the right track, you will get run over if you just sit there.” — Will Rogers

What is your favorite song? "Don't Worry About a Thing" - Bob Marley

If you could meet an iconic person from History, who would it be? Albert Einstein

 

Not only is Fred on the Buzz Council Task Force and helping create engagement on SocialLink, but he also has been involved with RFMA by attending and participating in regional events, virtual events, and the annual conference. Click here to view Fred's profile and connect now!

If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.


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Meet our RFMA Member, Josh Rains, CRFP

Posted By Rheagan Willis, RFMA, Monday, May 11, 2020
Updated: Wednesday, April 29, 2020

What year did you join RFMA? 2006. I had started with PRSM, but it was always missing vital services and programs for the restaurant industry.

What RFMA groups are you involved in? I have been a RFMA Gives co-chair on two projects, a past Board and Advisory Board member and assisted with establishing the CRFP certification program.

Where did you grow up? I grew up in Columbus, Ohio and I have lived in Denver, Colorado for the past 20 years.
 
If you weren’t in the Facilities Industry, what would you be doing? Sculpting and Welding.
 
What is your favorite place in the world? In the States it would be Hawaii and Moab, Utah. Outside of that my destination of choice is always Europe. Planning a Scotland trip next year.

What is your favorite book? Any Dale Brown book. It helps me turn off the rest of the world and escape for a while.

Do you have a secret talent and if so, what is it? From an answer above, art. I was an Art and Secondary Education Major in College, perfect for Facilities right?

If you could meet an iconic person from History, who would it be? George S. Patton

Josh has been a RFMA member since the very beginning of RFMA, and he has been involved in many ways over the years. Most recently Josh was a co-chair on our latest RFMA Gives 2020 project and he won the RFMA Gives Go-Getter RFMy Award at RFMA 2020! Click here to view Josh's profile and connect now!

If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.

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Meet our RFMA Member, Keith Keingstein

Posted By Rheagan Willis, RFMA, Monday, April 27, 2020
Updated: Thursday, April 23, 2020

What year did you join RFMA? 2017 

What groups are you involved in with RFMA? None, yet.

What do you like most about RFMA and why? I love the wealth of knowledge that the members possess. Being part of this association allows us to learn from some of the best in the business.

Which RFMA Resource do you utilize the most and why? The Vendor Marketplace

Where did you grow up? Hauppauge, NY (Strong Island!

What is your proudest accomplishment? My proudest accomplishment was the formation of BOSS. I always envisioned working with family.

Who is your favorite sports team? The Yankees, DUH!  

What’s your favorite type of food? Mexican food

 What is your favorite book? The Hypomanic Edge: The link between a little craziness and a lot of success in America by John D. Gartner

What is one of your favorite quotes? “Doing within when without.”

What is your favorite song? "Shadow of the Day" by Linkin Park

If you could meet an iconic person from History, who would it be? Nikola Tesla

 

Keith has been a RFMA member for 3 years and his company has been a sponsor at the RFMA Annual Conference for all 3 years. Click here to view Keith's profile and connect now!

If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.


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Meet our RFMA Member, Shannon Markwell!

Posted By Rheagan Willis, RFMA, Monday, April 13, 2020
Updated: Tuesday, April 7, 2020

 

 

What year did you join RFMA?  2019. I am one year “new” to the restaurant industry and what a better way to jump right in than joining an amazing organization solely focused on restaurant facilities.

What RFMA groups are you involved in?  I have joined the Member Engagement Committee which has been very enlightening! I also just returned from my first Annual Conference which was a great few days filled with education, networking and FUN!

What do you like most about RFMA and why?  The unlimited resources, the passion behind the RFMA members and the networking. To me, networking is the gateway to great success and friendships.

Which RFMA Resource do you utilize the most and why?  Being new to RFMA I have just starting dipping into to the bounty of resources offered. One of the resources I am most looking forward to is the mentorship program. I love to help others who are working to expand their knowledge in a filed they are passionate about. 

Where did you grow up?  San Diego. “America's finest city! “
 
If you weren’t in the Facilities Industry, what would you be doing?  I would be a doctor. I love helping people. This may look pretentious to people outside of the medical field, but I believe most people who have worked in a hospital in any capacity would know what I am talking about. The satisfaction and the happiness we get from helping a sick patient is beyond words.
 
What is your favorite place in the world?  Anywhere there is clear, blue water, sun and sand.

What’s your favorite type of food?  Mexican food for sure. Living close to the Mexico border we have some of the best authentic food in the U.S.

What is one of your favorite quotes?  "It's hard to beat a person who never gives up."

Do you have a secret talent and if so, what is it?  If I sang at your wedding or event this isn’t much of a secret…. But I used to be a wedding singer.

If you could meet an iconic person from History, who would it be?  Steve Jobs. A man with no formal education in technology managed to start and run the biggest tech giant in the world. I would love to learn the thought process of this man. I would also like to meet Leonardo da Vinci. Hardly was there a job which this man wasn't capable of doing. He was a painter, sculptor, architect, scientist, musician, mathematician, engineer, inventor, anatomist, geologist, astronomer, historian and the list only continues. Just an amazing man.

Who knows you the best?  Definitely my daughter.

 

Shannon has been a RFMA member for only a year but she is already so involved! Shannon serves on the Member Engagement Committee, attended Restaurant Roundtables and the RFMA Annual Conference in Denver. Click here to view Shannon's profile and connect now!

If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.



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Meet our RFMA Member, Jay Andruk, CRFP!

Posted By Rheagan Willis, RFMA, Monday, February 24, 2020

What year did you join RFMA? Joined in 2012. I was looking for opportunities to expand my facilities knowledge and connections and RFMA seemed like a perfect fit!

What RFMA groups are you involved in? I am currently on the Board of Directors, a member of the Conference Curriculum Committee, and the RFMA Gives Steering Committee. 

What do you like most about RFMA and why? I love the ability to easily connect with other facility managers and vendors who have a passion for excellence and learning within our industry. The professionals that join RFMA are people looking to expand their knowledge and connections just like I am!

Which RFMA Resource do you utilize the most and why? I really enjoy participating in the Peer to Peer calls. It is a great way to stay connected and learn how other facility mangers deal with specific situations and concerns. 

Where did you grow up? Taunton, MA. It is about halfway between Boston and Providence.

What is your proudest accomplishment? Getting my bachelor’s degree from Syracuse University. Traditional classroom learning has never been my thing, and it took 7 years to get it, but I committed to doing it and it is something no one can ever take away from me.

If you weren’t in the Facilities Industry, what would you be doing? Probably working in real estate with my wife. I would probably take the commercial side and let her focus on the residential side.

Who is your favorite sports team? New England Patriots. When you grow up in MA you have no other choice…

What is your favorite place in the world? Any snowy mountain I can ski on. Blue Sky Basin at Vail, CO if I must be specific.

What’s your favorite type of food? BBQ and Burgers of course!

What is one of your favorite quotes? “Do what you say you will do when you say you are going to do it!” It is on the desk of one of our company owners in lieu of a name plate.  

Do you have a secret talent and if so, what is it? It is not so secret, but I am a licensed skydiver. I have been grounded for the last few years since taking care of two little kids keeps me busy, but my awesome wife Donna actually got my gear inspected and set me up to get current and jump again for a Christmas present this year 😊

Who knows you the best? My three sisters. We are still very close and have all moved to the Austin, TX area to grow our careers and raise our families.

 

Jay has been a RFMA member for nearly 8 years and is a director on the RFMA Board of Directors. Over the years Jay has been generous with his time and sharing his facilities knowledge, and he is even speaking on a panel during an education session at our upcoming RFMA Annual ConferenceClick here to view Jay's profile and connect now!

If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.

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Meet our RFMA Member, Wendy Gallo, CRFP!

Posted By Rheagan Willis, RFMA, Monday, January 20, 2020
Updated: Wednesday, January 15, 2020

What year did you join RFMA? 2008

Why did you join RFMA? I joined for the education sessions, as I was new to Facilities, and to source vendors.

What RFMA groups are you involved in? 
I have a passion for education and presenting. The conference curriculum committee is always my top choice for participating. I am also a board member and a member of Females in Facilities.

What do you like most about RFMA and why? I love the networking with both vendors and peers. The Annual Conference Exhibit Hall allows us to get to know new vendors, new services and new products. The Roundtables provide an excellent venue for sharing ideas and concerns with our peers. I also really enjoy the Express Exchange at the Annual Conference.

Which RFMA Resource do you utilize the most and why? At this time, I utilize the Facilitator most often. I’m starting/trying to use SocialLink more, as a way to stay connected to everyone after the conference.

Where did you grow up? Parsippany, NJ

What is your proudest accomplishment? Wow, there are a couple. I’m proud of breaking down doors, ie, being the first female captain of my college speech team, joining the USMC, way back when, before it was common for women. I’m also proud of my Theater accomplishments. Producing and directing successful shows are a big part of my life, as well as performing Stand-up Comedy.

If you weren’t in the Facilities Industry, what would you be doing? I would do whatever was thrown my way – I fell into Facilities and have enjoyed learning a whole new industry. I would love to be an FBI agent or an actor in movies and on TV.

Who is your favorite sports team? Football Giants!

What is your favorite place in the world? Although I haven’t been able to enjoy it, yet, Bora Bora is the place I most want to vacation. If not there, I’d be happy living in or near Rome, Italy.

What’s your favorite type of food? French Fries

What is one of your favorite quotes? "Nothing tastes as good as thin feels!"

What is your favorite song? "Play that Funky Music"

Do you have a secret talent and if so, what is it? I guess it would be acting – not sure that is a secret and probably not a surprise to anyone. I’m a clarinet player.

If you could meet an iconic person from History, who would it be? Definitely John Adams!


Wendy has been a RFMA member for 12 years and has been a part of the Conference Curriculum Committee, Females in Facilities Group and the RFMA Board of Directors. Over the years she has moderated virtual calls, met us at various regional events and attended the RFMA Annual Conference. Click here to view Wendy's profile and connect now!

If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.


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Meet our RFMA Member, Robert Blum!

Posted By Rheagan Willis, RFMA, Monday, December 16, 2019
Updated: Monday, December 9, 2019

What year did you join RFMA? 2017

What RFMA groups are you involved in? The Franchise Committee and Red Carpet Crew

What do you like most about RFMA and why? The Peer to Peer Calls because of the open dialogue and sharing of ideas. I also like the informal format where we are able to get to know other RFMA members.

Which RFMA Resource do you utilize the most and why? I use the website for researching vendors and industry resources whenever I have a question that my team can’t answer. I also have been using the app more and more for similar searches. The conference in the spring is also a great resource for making contacts, both peers and vendors.
 
Where did you grow up? Pittsburgh, South Hills area.

If you weren’t in the Facilities Industry, what would you be doing? I came from the automotive repair industry so I would probably still be working in that industry.

Who is your favorite sports team? Penguins and Steelers

What is your favorite place in the world? Any place warm.

What’s your favorite type of food? Steak

What is your favorite book? 7 Habits of Highly Effective People by Stephen Covey

What is one of your favorite quotes? “If you want shade today, plant a tree ten years ago. If you want shade ten years from now, plant a tree today.”  Asian Proverb

What is your favorite song? "Born to Run" by Bruce Springsteen

If you could meet an iconic person from History, who would it be? Abraham Lincoln

Who knows you the best? My family

 

Robert has been a RFMA member for 2 years and has become so involved. He actively participates on the Franchisee Task Force and Red Carpet Crew, and has attended several regional and virtual events. Robert even moderated a Restaurant Peer to Peer call! Click here to view Robert's profile and connect now!

If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.

 

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Meet our RFMA member, Jenna Dominguez!

Posted By Rheagan Willis, RFMA, Friday, October 25, 2019

 

What year did you join RFMA? Why did you join RFMA? I joined in 2018  as a Young Professional looking for a network in the industry.

What RFMA groups are you involved in? I am a Member Engagement Committee member, Mentorship Program Mentee, and member of the Female in Facilities group.

What do you like most about RFMA and why? The people of RFMA really make the difference! The staff and members are kind, fun and knowledgeable. In general there is a sense of willingness - willingness to help, share, and collaborate.

Which RFMA Resource do you utilize the most and why? Facilitator Magazine helps us as a vendor stay on trend, and prepare for the waves of changes in the industry.

Where did you grow up? I grew up in Hacienda Heights, CA - fun fact: one of the largest Buddhist Temples outside of Asia is located in Hacienda Heights.

What is your proudest accomplishment? Why? I just became a homeowner at 25! I now have a place for my son to call home and make great memories in, and that is more than I can ever ask for.

If you weren’t in the Facilities Industry, what would you be doing? I would be in Art Therapy, working with underserved communities or the prison population.

Who is your favorite sports team? *eight clap* Go Bruins!

What is your favorite place in the world? The mountains with family.

What’s your favorite type of food? Tie between Italian and Mexican.

What is your favorite book? Harry Potter...always.

What is one of your favorite quotes? “Happiness can be found, even in the darkest of times, if one only remembers to turn on the light” - Albus Dumbledore

If you could meet an iconic person from History, who would it be? Frida Kahlo

 

Jenna has been a RFMA member for a little over a year and has already become so involved! She serves on the Member Engagement Committee and is involved with Females in Facilities, has lead a Maximize Your Membership Webinar and has completed the Mentorship Program as a mentee. Click here to view Jenna's profile and connect now!

If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.



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