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Member PRO Files is a blog created to help RFMA members “get to know” each other. Every few weeks we will post a Q&A from a RFMA member highlighting their accomplishments and involvement with RFMA, as well as fun facts about themselves. If you would like to nominate a RFMA member to be highlighted in Member PRO files, please contact Rheagan at rheagan@rfmaonline.com.

 

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Meet our RFMA Member, Felix Vega

Posted By Rheagan Willis, RFMA, Monday, March 11, 2019

Felix Vega
Zone Facilities Manager
Little Caesars Ent. Inc

What year did you join RFMA? Why did you join RFMA?  I joined in 2017 at the recommendation of my director Dino Tatangelo.

What RFMA groups are you involved in?  I am currently in the Leadership Program and studying for my CRFP exam.

What do you like most about RFMA and why?  I enjoy the peer to peer discussion and networking with other FMs. There is still lots to learn! Hearing solutions and ideas of how other FMs handled situations is great. 

Which RFMA Resource do you utilize the most and why?  I use the Facilitator magazine because it is a great tool for information. I also use the resource library to research information on rfmaonline.com.

Where did you grow up?  I grew up in Corpus Christi, TX. It is a small coastal city about 4 hours south of Houston, TX

What is your proudest accomplishment? Why?  Other than my 25 years of marriage and my 3 kids, I originally came from Store Operations and won a new car as one of our national incentives.

If you weren’t in the Facilities Industry, what would you be doing?  I would probably be in Store Operations. I have done that for so long that it seems most likely.

Who is your favorite sports team?  My favorite sports team is the Houston Texans football team.

What is your favorite place in the world?  My favorite place would have to be the beach. I am an avid fisherman and anytime I can get to the water would be great for me.

What’s your favorite type of food?  I am a foodie and like to try it all. I have to say my favorite is traditional authentic Mexican food.

What is one of your favorite quotes?  “The problem is rarely the problem, it is the reaction to the problem that becomes the problem.”

What is your favorite song?  "Faithfully" by Journey. I am a die-hard Journey fan

If you could meet an iconic person from History, who would it be?  I love being outdoors and fishing is my passion. So I would love to meet Jose Wejebe, professional guide and global fishing ambassador that died in a plane crash. His passion for the ocean and living the dream life is inspiring.

Who knows you the best?  Hands down, MY WIFE!!

Felix has been a RFMA Member for two years, has attended Restaurant Roundtables, is a part of our 2019 Leadership RFMA class, and is working towards achieving his CRFP designation. Connect with Felix on InSite! Click here to view Felix's profile and connect now. 

If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.

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Meet our RFMA Member, Blake Callahan, CRFP

Posted By Rheagan Willis, RFMA, Monday, March 4, 2019
Updated: Friday, February 1, 2019

Blake Callahan, CRFP
CFO
MC Builders, LLC

What year did you join RFMA?  2014

What RFMA groups are you involved in?  Recently I was involved in the Membership Development Committee.

What do you like most about RFMA and why?  The comradery and communication. Everyone truly wants to learn and share what they know.

Which RFMA Resource do you utilize the most and why?  The RFMA Annual Conference. The conferences are great not only from an educational stand point but also because of all the hard work everyone puts into it to make them a success.

Where did you grow up?  I grew up in rural Tennessee on a farm and still use those values I learned from my early years today. 

If you weren’t in the Facilities Industry, what would you be doing?  I’m actually a CPA as well and was in the public accounting industry for 12 years. I am sure I would still be grinding away at that if not for loving the construction business.

What is your favorite place in the world?  Love San Diego. Always great weather and a very laid back city.

What is one of your favorite quotes?  “You have to be willing to fail while working your tail off to succeed.” I actually have this quote on my office wall. 

If you could meet an iconic person from History, who would it be?  Abraham Lincoln – I think he did so many great things for this country without a lot of resources. Just remarkable. 

Who knows you the best?  I would have to say my wife. She works side by side with me at MC Builders so she definitely goes through the daily process and grind with me. 

 

Blake has been a RFMA Member for 5 years and has achieved his CRFP and attended RFMA Member Meet-Ups. Blake was also nominated and won a RFMy Award at our RFMA 2019 Annual Conference in Austin a few weeks ago! Connect with Blake on InSite! Click here to view Blake's profile and connect now. 

If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.

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Meet our RFMA Member, Jimmy Lane

Posted By Rheagan Willis, RFMA, Monday, February 25, 2019

Jimmy Lane
Facility Services Project Manager
Cracker Barrel Old Country Store


What year did you join RFMA? Why did you join RFMA?  2018. Being new to the Restaurant Industry, I want to learn as much as possible by networking with peers and the vendor base.

What groups are you involved in with RFMA?  I am excited to explore what groups are available as this will be my first time attending RFMA.

What do you like most about RFMA and why?  The ability to network with peers and vendors.

Which RFMA Resource do you utilize the most and why?  Peer to peer networking. It's a great way to find new vendors as well as discuss common issues and solutions in the industry.

Where did you grow up?  Chattanooga, TN / Altoona, PA

What is your proudest accomplishment? Why?  My proudest accomplishment is being a father to my two amazing children.

If you weren’t in the Facilities Industry, what would you be doing?  Practicing Law

Who is your favorite sports team?  The Pittsburgh Steelers

What is your favorite place in the world?  Heinz Field (Pittsburgh, PA)

What’s your favorite type of food?  Italian

What is your favorite book?  Catch 22 by Joseph Heller

What is one of your favorite quotes?  Success is a journey not a destination.

What is your favorite song?  "Don't Stop Believin'" by Journey

Do you have a secret talent and if so, what is it?  I enjoy drawing and am somewhat of an artist.

If you could meet an iconic person from History, who would it be?  Henry Ford

Who knows you the best?  My wife

Jimmy has been a RFMA member for a year and he has already been nominated and won a RFMy Award at our RFMA Annual Conference in Austin a few weeks ago! Connect with Jimmy on InSite! Click here to view Jimmy's profile and connect now. 

If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.

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Meet our RFMA Member, Mike Hoedeman

Posted By Rheagan Willis, RFMA, Monday, February 18, 2019

Mike Hoedeman, CRFP
Maintenance Coach
Taco Bell Corporation

What year did you join RFMA?  2010

What groups are you involved in with RFMA?  CRFP

What do you like most about RFMA?  I appreciate the selfless sharing of best practices, and the tremendous vendor resources.

Which RFMA Resource do you utilize the most?  The annual RFMA Conference App is a great resource. It helps me plan my agenda, as well as provides key contacts of the vendors I intend to make post-conference contacts. The App’s ability to integrate with my own Outlook calendar is a big win!

Where did you grow up?  I grew up in the small town of Mason, MI. It is the County Seat of Ingham County and is only 12 miles from Michigan State University.  The small town values have become my own, and it was a natural fit for me to attend Michigan State. My grandfather was the first to attend the school. My wife graduated from MSU in 2007, and my youngest son will graduate in 2020.

What is your proudest accomplishment?  My family may not be an ‘accomplishment’, but I am proud of them nonetheless. My wife Kathleen followed her dream, put herself through school, and is a highly successful 5th grade teacher. My two sons are grown and very independent. They bring me great joy when they are around. As far as work goes, I am blessed to have a terrific team. They work well together and complement each other’s skills.

If you weren’t in the Facilities Industry, what would you be doing?  Playing in a rock-n-roll band!

Who is your favorite sports team?  The Dallas Cowboys, of course. They are America’s Team!

What is your favorite place in the world?  My wife and I love Hawaii. We have traveled there together five time, each time exploring new places. It is a place to truly relax and enjoy ourselves.

What’s your favorite type of food?  That’s a tough question as I like so many different foods. We have Mexican food most often at home. We make a terrific guacamole.

What is your favorite book?  1984

What is one of your favorite quotes?  "The tests of life are not to break you but to make you."

 
What is your favorite song?  “Come Sail Away” by Styx is my favorite song. To me it is about posing the impossible and following your dreams.

 
Do you have a secret talent and if so, what is it?  I am a Hall of Fame rock and roll drummer (in my mind) while behind the steering wheel of my car.

 
If you could meet an iconic person from History, who would it be?  General George S. Patton

Who knows you the best?  My wife definitely knows me best, even better than I do sometimes. She has an amazing way of seeing me, and anticipating what I am thinking, or about to do.

In his time as a 9 year RFMA Member, Mike has achieved his CRFP designation and attended the RFMA Annual Conference every year since joining. Connect with Mike on InSite! Click here to view Mike's profile and connect now. 

If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.

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Meet our RFMA Member, Grace Nappi

Posted By Rheagan Willis, RFMA, Monday, February 4, 2019

Grace Nappi
National Business Development
Amazing Pest Control

What year did you join RFMA? Why did you join RFMA?  2015. I joined for the networking opportunities and the national conference.

What groups are you involved in with RFMA?  I'm involved with the Females in Facilities group, Membership Development Committee, and RFMA Gives.

What do you like most about RFMA and why?  The friendships and professional relationships that I have formed.

Where did you grow up?  I am a Jersey girl, currently living in Oakland, NJ.

If you weren’t in the Facilities Industry, what would you be doing?  
Prior to working in facilities, I worked in a local hospital as an emergency room secretary and also in a corporate relations department. I would probably be a nurse. 


Who is your favorite sports team?  NY Yankees, NJ Devils, and the NY Giants!

What is one of your favorite quotes?  "Nothing is impossible, the word itself says 'I'm possible'!" - Audrey Hepburn

What is your favorite song?  "Perfect" by Ed Sheeran

Who knows you the best?  My coworkers! I would say my family but I spend more time at work.

 

Grace has been a RFMA Member for 4 years and serves on the Membership Development Committee, participates in Females and Facilities, and volunteers at RFMA Gives. Connect with Grace on InSite! Click here to view Grace's profile and connect now. 

If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.


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Meet our RFMA Member, Wayne Knaub

Posted By Rheagan Willis, RFMA, Thursday, January 24, 2019

Wayne Knaub
SVP of Sales and Marketing
RSM Maintenance


What year did you join RFMA? Why did you join RFMA?  I joined RFMA in 2009 and have been a member ever since. I worked as Director of Facilities for a major retailer until we hit the recession. I was impacted by a large workforce reduction at my company and took the opportunity to join RSM Maintenance at that time. RSM Maintenance had one restaurant customer and I wanted to change that. So I signed us up for RFMA and now restaurant facility maintenance is a large portion of our portfolio! 

What groups are you involved in with RFMA?  I co-chaired the Membership Development Committee several years ago. I stepped down from my role when I enrolled in Penn State’s Executive MBA program. After a few years hiatus, I missed having a committee role at RFMA so I applied again to be on the Membership Development Committee. After two years on that committee, I’m excited to transition to the Vendor Voice Committee in 2019. Having served on both sides of the client and supplier relationship during my career, I am looking forward to bringing valuable feedback and ideas to this committee. 

What do you like most about RFMA and why?  The culture! Whenever I talk to prospective restaurateurs and suppliers about what makes RFMA different than other organizations, I tell them it’s the culture of the organization. I’ve had countless experiences at the national show where I meet a great restaurateur who won’t have a need for our services, but will show up 20 minutes later with a coworker who does have a need for our services. The first time it happened, I was shocked! Now I realize it’s just part of the culture of RFMA. 

Which RFMA Resource do you utilize the most and why?  The peer to partner networking is most important to me. I’ve attended several regional events and found them to be a valuable experience for me professionally. But I’ve also fostered some great peer to peer relationships through the organization. I’ve partnered with other suppliers that I met at the regional events and national show to create custom solutions for our clients.

Where did you grow up?  I was born on the US Naval Base in Guantanamo Bay, Cuba and held the record (for a short time) of the largest baby born on the base – 10 lbs and 10 ozs. We later moved to Norfolk, VA for a short time. But most of my childhood was spent in the very rural part of York County, PA. To this day, the nearest Wal-Mart to where I grew up is about 45 minutes away. 

What is your proudest accomplishment? Why?  My proudest accomplishment is my education. I was the first person from a very large family to graduate from college. Some scholarships helped, but I paid for almost everything myself. A few years ago I continued my education by getting my MBA from Penn State. Maybe one day I’ll be Doctor Wayne…

If you weren’t in the Facilities Industry, what would you be doing?  I’d be working in the entertainment industry. During my undergraduate years, I was a Stage Management Intern on the original Broadway production of The Lion King while it was still in rehearsal heading to Broadway. I even went to the Tony Awards and see the show win Best Musical. I acted in several non-paid theatre productions in NYC which included Mario Cantone (Sex and the City) and several other actors that were far more talented than myself. I probably would have transitioned out to LA and worked in a film production office. But I gave all of that up for the glamour of grease traps and backflow inspections!

What is your favorite book?  E.M. Forster is my favorite author and I love his book Maurice. 

What is your favorite song?  I love anything from the 80’s! During long drives, I’m tuned into 80’s on 8 with my Sirius radio. From one hit wonders like Dexy’s Midnight Runners’ “Come on Ilene” to divas that are recognizable by only their first name like Cyndi, Cher, Madonna and Whitney. Toto, B-52s, Bon-Jovi and the list goes on… 

If you could meet an iconic person from History, who would it be?  I love American Revolution history and I’ve always admired Ben Franklin. When I moved to Philly, I lived a few blocks from his house and the post office he started. It was great to walk the same streets that he once did and visit Independence Hall where his voice was so influential to our democracy today. I’d really love to get him drunk and have him tell me the truth about whether Betsy Ross really sewed the flag or not.

 

Wayne has been a RFMA Member for 10 years and has served on the Recruitment Task Force, contributed as Membership Committee Co-Chair, was recently a part of our Membership Development Committee, and just joined the Vendor Voice Committee. Connect with Wayne on InSite! Click here to view Wayne's profile and connect now. 

If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.


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Meet our RFMA Member, Wayne Jones

Posted By Rheagan Willis, RFMA, Tuesday, January 15, 2019

Wayne Jones

Director of Facilities

Taco Cabana

 

What year did you join RFMA?  It was probably in 2011 when I was with Macaroni Grill as Director of Construction & Facilities. I joined to learn more about the restaurant industry and what my peers were doing best to manage their business.


What do you like most about RFMA and why?  The networking aspect is handled very professionally. Likewise, the education program and certification are truly incredible.

Which RFMA Resource do you utilize the most and why?  This is a difficult question to answer because I have been on both sides (vendor & restaurateur).


Where did you grow up?  I grew up on a farm in Central Michigan.

What is your proudest accomplishment?  I always wanted to be a police officer and accomplished that at age 21. I served my community for over 12 years in various positions. There was great satisfaction in helping people and in the cohesiveness within the department.

If you weren’t in the Facilities Industry, what would you be doing?
  I would still be a consultant on Facilities Management for both restaurants and retail.

Who is your favorite sports team?  Dallas Cowboys

What is your favorite place in the world?  My backyard in the hill country of San Antonio.

What’s your favorite type of food?  Italian and Mexican.

What is your favorite book?  Killing Lincoln

What is one of your favorite quotes?  There’s no such thing as a free lunch; some just taste better than others.

What is your favorite song?  Star Spangled Banner

Do you have a secret talent and if so, what is it?  Photography

If you could meet an iconic person from History, who would it be?  Abraham Lincoln
 
Who knows you the best?  My wife and my kids.

Connect with Wayne on InSite! Click here to view Wayne's profile and connect now. 

Wayne has been a RFMA member for one year and has gotten involved by attending the Annual Conference. If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.

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Meet our RFMA Member, Will Cash

Posted By Rheagan Willis, RFMA, Thursday, January 3, 2019

Will Cash

Director, Procurement

Krispy Kreme Doughnut Corporation

What year did you join RFMA?  I joined RFMA in early 2018 right before the RFMA annual conference in Phoenix. I joined because we were in the process of building from the ground up (no pun intended) a preferred facility MRO vendor list for our company owned shops to use.

What groups are you involved in with RFMA?  I’ve participated in one of the peer led calls regarding grease traps and also recently attended a Member meet-up event in Charlotte, NC.

What do you like most about RFMA and why?  Great access to vendors across a wide range of trades and services and a network of peers in the same industry to share best practices with.

Which RFMA Resource do you utilize the most and why?  I read the Facilitator magazine every month and have found the RFMA website to be very helpful in keeping up to date on upcoming events that may be applicable or helpful to me.

Where did you grow up?  Wilson, NC

What is your proudest accomplishment?  Personally, it would be becoming a father to my 3 sons (Stanton, William, and Max) because it pushes me to be a better person and role model to them.

If you weren’t in the Facilities Industry, what would you be doing?  I’m technically not in the Facilities Industry but have gotten hooked and am enjoying this opportunity to team up with our Facilities team to build processes that will save our company money and be more efficient. I would be interested one day to start up a small business or consulting group, using my knowledge learned and experiences in the restaurant / food & beverage industry.

Who is your favorite sports team?  Carolina Panthers (Keep Pounding!)

What is your favorite place in the world?  It’s a tie between Jost Van Dyke (British Virgin Islands) and Emerald Isle, NC.

What’s your favorite type of food?  A Ribeye Steak cooked medium rare.


What is one of your favorite quotes?  “The 3 most important things in life are Faith, Family, and Friendship” – Max Stanton

What is your favorite song?  “Stairway to Heaven” – Led Zeppelin

Who knows you the best?  My amazing wife, Brooke

Connect with Will on InSite! Click here to view Will's profile and connect now. 

Will has only been a RFMA Member for a year and has already participated in RFMA's Peer to Peer call, a Regional Networking Event, and the Annual Conference. If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.

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Meet our RFMA Member, Norm Dutcher

Posted By Rheagan Willis, RFMA, Thursday, December 20, 2018

Norm Dutcher

Sr. Vice President, Electrical Services

MC Group

 

What year do you join RFMA?  I believe I joined in 2004 or 2005 when I attended the first conference.

 

What groups are you involved in with RFMA?  I was a member of the Ethics Committee (2008 -2010), Retention Task Force (2011) and the Vendor Voice Committee (2016 to present).

 

What do you like most about RFMA and why?  I appreciate and value the openness and inclusiveness of the general membership. Everyone, restaurateurs and vendors, are always sharing their best practices and experiences.

 

Which RFMA resource do you utilize the most and why?  The people, the RFMA staff and all our industry partners. The organization has a wealth of knowledge and experience they are all more than willing to share. (Also, the RFMA website.)

 

Where did you grow up?  Schenectady (The Electric City) in upstate New York.

 

What is you proudest accomplishment?  Having my wife Anne say yes to marrying me (33 years ago) and our three children. It’s what motivates and enables me to do what I do every day.

 

If you weren’t in the Facilities Industry, what would you be doing?  I’d own a small local restaurant where I would cook for and host all my friends and soon to be friends.

 

What is your favorite type of food?  Italian and most every other type. I love to cook and eat and Instagram my food shots.

 

What is your one of your favorite quotes?  “You can’t always get what you want, but if you try, you just might find you get what you need.” - The Rolling Stones.

 

What is your favorite song?  So many to pick from………..At this moment in time I’ll go with "Only a Fool Would Say That" by Steely Dan.

 

Do you have a secret talent and if so, what is it?  Not sure it’s such a secret but, I can build things. I like to be creative.

 

Connect with Norm on InSite! Click here to view Norm's profile and connect now. 

Norm has been a RFMA Member for over 12 years, and he has served on the Ethics Committee, Retention Task Force, and is currently serving on the Vendor Voice Committee. If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.

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Meet our RFMA Member, Tom Cullen

Posted By Rheagan Baker, RFMA, Thursday, November 29, 2018

Tom Cullen

Founder

Facility Solutions


What year did you join RFMA?  I was at the first meeting in 2004. There was a need for the restaurateurs to have an organization dedicated to Restaurant Facility Managers.

 

Why did you join RFMA?  I was intrigued with the thought of being part of an organization the focused on the progression of the restaurant facility management industry

What groups are you involved in with RFMA?  I have been involved with supporting one or more committees all the years RFMA has been in existence. Membership Development, Program Co-chair for all committee’s  in the organization for a couple years. The last few years I have been on the Steering Committee for RFMA Gives

What do you like most about RFMA and why?  Most of the members have become personal friends. We have a comfort level sharing our successes and opportunities like no other association. We have shown how it is possible to become more professional contributors to the industry together.

Which RFMA Resource do you utilize the most and why?  I like to resource the vendor/supplier membership to find support to execute projects for the restaurateur’s members within our organization.

Where did you grow up?  Detroit metro area

What is your proudest accomplishment?  Starting a business when I had a very profound hearing disability. I was the bread winner. I had to find a way provide for my family. It was a necessary to use my instinct to step through the doorway of the unknown. We were blessed to have some industry friends that were willing to take a chance on us providing solutions to their many opportunities.

If you weren’t in the Facilities Industry, what would you be doing?  I would probably start a business in another industry. But, my top priority is to spend more time with my family at this point in my life!

Who is your favorite sports team?  University of Michigan- Football and Basketball

What is your favorite place in the world?  Holland Michigan

What’s your favorite type of food?  Frankenmuth Chicken

What is your favorite book? The Success Code

What is one of your favorite quotes?  We are only as good as our last project!

What is your favorite song?  Hotel California

Do you have a secret talent and if so, what is it?  Lipreading. I can usually understand conversations between people the next car over from mine.

If you could meet an iconic person from History, who would it be?  Thomas Edison- He was one of Americas finest inventors. The light bulb, sound recording, motion pictures, etc. He also was one of the first to introduce  teamwork philosophies to processes  

Who knows you the best?  
My wife

 

 

Connect with Tom on InSite!  Click here to view Tom's profile and connect now. 

Tom has been a RFMA Member for 12 years and has served in many committees over the years. He is currently involved with the RFMA Gives Steering Committee. If you know of someone that you think should be highlighted in our Member PRO Files Blog please nominate them by emailing rheagan@rfmaonline.com.



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more Calendar

4/4/2019
Restaurant Peer to Peer Call: Exterior PM’s (Landscaping, Lighting, Parking Lot, Roofing)

4/11/2019
Maximize Your Membership: RFMAonline.com Webinar

4/15/2019
Peer to Partner Call: Parking Lots

4/19/2019
Maximize Your Membership: InSite Webinar

4/23/2019
Maximize Your Membership: CRFP Webinar

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