Hello RFMA members,
Just returned from a great Benchmarking event in Austin hosted by Jay Andruk, CRFP and Carl LeBoeuf, CRFP of K&N Management. They were moderators discussing Vendor Management along with Kim Battle of Pluckers Wing Bar heading up a CMMS (Asset Management) discussion and Daniel Osborne of Alamo Drafthouse Cinemas moderating a talk on Energy Management. Several restaurant facility professionals from the greater Austin area attended and were fully engaged.
CMMS discussions centered on the different companies that provide the systems along with how they operate within the framework of store operations, facility decision makers, and corporate accounting. The different methods of asset tagging were discussed along with the data associated with each asset. Warranty service calls were addressed which shows one of the greatest benefits of utilizing a CMMS.
The Energy Management highlights were how to train store operations in understanding energy management in their restaurants. Different BMS (Building Management Systems) were discussed and the methodologies for for energy control. Specific areas of energy saving centered around HVAC and lighting controls. Everyone agreed that Operations "buy-in" along with some types of adjustments that managers control in the store were the keys in maximizing utility savings.
The Vendor Management discussions centered on what types of vendors everyone was using, i.e., national, regional, local, etc. Partnering up with vendors that bring "added value" seemed to be of great importance to the group. Decision points (relationships, contracts, past issues, etc.) on selecting vendors were talked about at length. Managing your vendors, along with performance scorecards and regular communication between parties was also bounced around.
It was a very informative day and I'm looking forward to the next Benchmarking session in Washington DC on January 25th. You should check it out.
Dover and out.