This website uses cookies to store information on your computer. Some of these cookies are used for visitor analysis, others are essential to making our site function properly and improve the user experience. By using this site, you consent to the placement of these cookies. Click Accept to consent and dismiss this message or Deny to leave this website. Read our Privacy Statement for more.
FM Insights
Blog Home All Blogs
Our FM Insights blog delivers restaurant facility tips, trends and emerging technologies. Created and curated by our resident facility manager, Jeff Dover, CRFP, FM Insights will help you keep up to date of all things restaurant facilities! Subscribe below to never miss a tip, trend or emerging technology!


Search all posts for:   


Top tags: education  HVAC  CRFP  Roof drains  CMMS  daylight savings time  Parking lots  RFMA  air balance  roofs  time off  hurricanes  power outage  recharge  RFMA Gives  Benchmarking  electrical outage  heat exchangers  irrigation  irrigation systems  RFMA national conference  Spring start ups  Vacation  Vendor management  ADA  Asset management  Best Practices  booths  Coil cleaning  Disaster Management 

Austin Benchmarking Event

Posted By Jeff Dover, CRFP, RFMA, Friday, December 9, 2016

Hello RFMA members,

Just returned from a great Benchmarking event in Austin hosted by Jay Andruk, CRFP and Carl LeBoeuf, CRFP of K&N Management. They were moderators discussing Vendor Management along with Kim Battle of Pluckers Wing Bar heading up a CMMS (Asset Management) discussion and Daniel Osborne of Alamo Drafthouse Cinemas moderating a talk on Energy Management. Several restaurant facility professionals from the greater Austin area attended and were fully engaged.

CMMS discussions centered on the different companies that provide the systems along with how they operate within the framework of store operations, facility decision makers, and corporate accounting. The different methods of asset tagging were discussed along with the data associated with each asset. Warranty service calls were addressed which shows one of the greatest benefits of utilizing a CMMS.

The Energy Management highlights were how to train store operations in understanding energy management in their restaurants. Different BMS (Building Management Systems) were discussed and the methodologies for for energy control. Specific areas of energy saving centered around HVAC and lighting controls. Everyone agreed that Operations "buy-in" along with some types of adjustments that managers control in the store were the keys in maximizing utility savings.

The Vendor Management discussions centered on what types of vendors everyone was using, i.e., national, regional, local, etc. Partnering up with vendors that bring "added value" seemed to be of great importance to the group. Decision points (relationships, contracts, past issues, etc.) on selecting vendors were talked about at length. Managing your vendors, along with performance scorecards and regular communication between parties was also bounced around.

It was a very informative day and I'm looking forward to the next Benchmarking session in Washington DC on January 25th. You should check it out.

Dover and out.

Tags:  Benchmarking  CMMS  EMS  vendor management 

PermalinkComments (1)

RFMA Activities

Posted By Jeff Dover, CRFP, RFMA, Wednesday, October 14, 2015
Updated: Friday, October 9, 2015

Hello RFMA members,

It's been a busy last few weeks for everyone here in the RFMA office. We had a Benchmarking event hosted by John Getha at Wendy's headquarters to discuss Vendor Management, CMMS, and Asset Management. Several individuals were present representing Fazoli's, Frisch's, Taco Bell, White Castle, Brio/Bravo, and Steak Escape. Great information was shared and discussed by the group. The Benchmarking events are designed to share facilities related information to help other facilities professionals in their job responsibilities. It works out well for individuals looking to invest in different programs by utilizing the work and efforts already completed by their peers. The event is free and last only 2-3 hours and should not required an overnight stay. I highly recommend attending these in the future.

Debi Kensell and I also attended a Wendy's Franchisee Conference in Orlando, having a booth to drive new franchisee membership. Wendy's put on a great show. The foot traffic at our booth was fantastic. We are hoping to increase our restaurant membership substantially. Also, one of our own Wendy's members, Jim Morrow, was presented with The Dave Thomas Leadership Award, which is usually given to an Operations employee. His commitment to the brand did not go unnoticed. Congratulations to Jim!!

This week. Tracy and Heather are in Las Vegas for the FRANMAC Convention hosting a booth to hopefully gain new members. We (RFMA) are always striving to gain additional facilities professionals. If you know anyone in your Brand (company or franchise) that is not a member but should be, please let us know and we'll be glad to reach out to them.

RFMA is also hosting member meet up's in New Jersey on Oct. 20th, Louisville on Nov. 12th, and Scottsdale on Jan. 21st. Feel free to register thru the website.

Have a great rest of the week!

Dover and out.

Tags:  Asset management  Benchmarking  CMMS  franchisee  Vendor management 

PermalinkComments (0)

R&M Benchmarking Survey

Posted By Jeff Dover, CRFP, RFMA, Wednesday, June 10, 2015
Updated: Monday, June 8, 2015

Hello RFMA members,

Today's post is geared towards our restaurant facility professionals. The Resource Committee developed a short Benchmarking survey that is currently available for participation. The survey was created for all restaurant members to determine what the average costs are, in percentages, versus total sales for various R&M categories. The results can be used to see how your organization is doing in your restaurant segment compared to others.

Thus far, participation has been very low. We (RFMA) need your help in making this a success as our membership has consistently requested this type of information. The objective of Benchmarking is to determine what and where improvements are needed, analyze how other companies achieve better performance and implement changes within your organization to obtain better results. RFMA needs your help to educate and promote the advancement of the restaurant facility professional. Please click on the following link and complete the short survey:


Dover and out.

Tags:  benchmarking  categories  R&M  survey 

PermalinkComments (0)