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FM Insights
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Our FM Insights blog delivers restaurant facility tips, trends and emerging technologies. Created and curated by our resident facility manager, Jeff Dover, CRFP, FM Insights will help you keep up to date of all things restaurant facilities! Subscribe below to never miss a tip, trend or emerging technology!

 

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Top tags: education  HVAC  CRFP  Roof drains  CMMS  daylight savings time  Parking lots  RFMA  air balance  roofs  time off  hurricanes  power outage  recharge  RFMA Gives  Benchmarking  electrical outage  heat exchangers  irrigation  irrigation systems  RFMA national conference  Spring start ups  Vacation  Vendor management  ADA  Asset management  Best Practices  booths  Coil cleaning  Disaster Management 

Are you Prepared for the Conference?

Posted By Jeff Dover, CRFP, RFMA, Wednesday, February 12, 2020
Updated: Wednesday, January 22, 2020

Hello RFMA members,

Only a few weeks until the conference in Denver. Are you ready? Have you done your research? This is the most exciting time of the year for RFMA and we are ready to go. This conference is designed to give everyone an opportunity to network, learn and investigate what is available to save your company time & money and make your life easier. Make sure you download the free Conference App. What educational sessions are you registered for? Kitchen Exhaust Cleaning, Equipment Repair/Replace Decisions, Ice Machine Maintenance? There are many. Take advantage of them to learn what's new in these specific areas and what could you bring back to your company. Do you have a plan for visiting the exhibitors? To be efficient, it makes sense to have one as there are over 350 booths. Do you need a new contractor? Check them out. Hopefully you also signed up for the Restaurant RoundTable  as it provides a great opportunity to network with other local FM's in the same geographical area. Don't miss the Opening/General Session as the Keynote Speaker, Jamie Clark, a performance coach for the 2018 NHL Stanley Cup champion Washington Capitals and Everest adventurer, will be discussing how to grow professionally by establishing your purpose and utilizing the power of teamwork. Everyone needs help periodically.

Lastly, have fun. There are no secrets in what we do. We are not sharing recipes, just facility best practices.

Stop by the RFMA booth to learn more. We're here to help.

See you in a few weeks!!

Dover and out.


Jeff Dover, CRFP 
Facilities Resource Manager | Restaurant Facility Management Association 
jeff@rfmaonline.com
972-805-0905 ext

Tags:  2020 RFMA Conference  exhibit floor  facilities education 

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Eduactional Calls, Follow-Up

Posted By Jeff Dover, CRFP, RFMA, Wednesday, January 29, 2020
Updated: Tuesday, January 21, 2020

Hello RFMA Members,

The recent Franchisee Peer to Peer, Peer to Partner, and Peer to Peer calls were well attended and full of great takeaways. Some of them included decision-making on parking lot maintenance with specifics relating to the frequency of seal-coating and striping, crack filling and the need to have a parking lot project professional get involved in determining what types of repair or replacement is needed and supervising the work to ensure it is done properly. Another important item to note is numerous municipalities now require environmentally friendly asphalt to be used and the increased cost for compliance. Lastly, how to build a case to your internal financial team to obtain parking lot R&M and Capital dollars.

On another call, sourcing in-house techs was discussed at length due to the massive shortage of qualified candidates now and in the future. Where can you recruit? Who can help you recruit? Also, what will be the work responsibility of your techs, i.e., equipment PM's only, full HVAC/R service, plumbing, electrical, etc.? Lastly, what are the pros and cons for utilizing in-house technicians.

The third call centered on Restaurant Facilities Audits. Discussions on who performs these (in-house or 3rd party), frequency, and budget building processes. Audits can provide valuable input for project priorities, capital and R&M budgets, and the timing of jobs. All brands with multiple locations must complete this important task at least once a year to minimize Brand liabilities and provide a road map for future facility spending.

RFMA is planning on holding approximately three (3) of these calls per month beginning in April after the conference. We'll be posting these on our event calendar and marketing thru the Dish and other media sources. The feedback from the participants is overwhelmingly positive from the new and seasoned facility professionals. With all the responsibilities FM's have, there's always time to learn more. Hope you join us!

Dover and out.

 


Jeff Dover, CRFP 
Facilities Resource Manager | Restaurant Facility Management Association 
jeff@rfmaonline.com
972-805-0905 ext

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Start the Year by Furthering Your Education

Posted By Jeff Dover, CRFP, RFMA, Wednesday, January 15, 2020
Updated: Monday, January 6, 2020

Hello RFMA Members,

We are off to another fast start here at RFMA. Everyday we are preparing for our national conference in March in Denver. If you haven't registered, please do so. We are also beginning the year with three(3) educational calls in January. The first is a Franchisee Focus Peer to Peer call today, January 15th discussing "Parking Lots". The next call is on Friday, January 17th covering "Sourcing In-House Service Technicians" and it is a Peer to Partner type. The third is on Thursday, January 23rd covering "Facilities Audits" and is a Peer to Peer variety. Join us to get a good start to the year on continuing your restaurant facilities education. As always, the calls are free and registration in available on our website.

Hope you have a great 2020.

Dover and out.


Jeff Dover, CRFP 
Facilities Resource Manager | Restaurant Facility Management Association 
jeff@rfmaonline.com
972-805-0905 ext

Tags:  Education  facilities audits  Parking lots  Peer to Partner  Peer to Peer  service techs 

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Are You Registered For The Conference and Ready For Denver?

Posted By Jeff Dover, CRFP, RFMA, Wednesday, January 1, 2020
Updated: Wednesday, December 4, 2019

Hello RFMA Members,

It's only two (2) months until our national conference in Denver, running from March 8-10th. Are you ready? Have you registered and made hotel reservations? The national conference is such a busy time. It gives everyone a great opportunity to learn, network, and explore methods on saving valuable R&M dollars and look at better ways to take care of your facilities. The conference is designed and intended to to make your life easier in protecting your company's assets. It is the only conference designed specifically for restaurant facility professionals.

Due to the size and scope of this event, it is recommended doing a little research to gain as much knowledge as possible. The RFMA Conference App will be available in a few weeks but feel free to visit our conference website at www.rfmaannualconference.com to review all the scheduled events. Reviewing these will give you a better opportunity for scheduling your time efficiently. Check out all the great educational sessions to determine which is best suited for you and your company. Are you looking for new vendors or following up with existing ones? The Exhibitor List shows who's attending along with where their booth is located. With more than 300 booths, it can be a bit overwhelming if you do not have an effective game plan when the conference floor is open so plan accordingly. Make sure to sign up for the Restaurant Roundtables as these provide an excellent opportunity to network with other facility professionals in your same geographical area(s).

If you are arriving early, don't forget to sign up for the 5K Fun Run/Walk which benefits RFMA Gives 2021. Enjoy the conference and have fun. There are no secrets being shared just great restaurant facility best practices. Lastly, don't forget to stop by the RFMA booth to learn more or ask questions. We are here to help. See ya soon!

Dover and out. 


Jeff Dover, CRFP 
Facilities Resource Manager | Restaurant Facility Management Association 
jeff@rfmaonline.com
972-805-0905 ext

Tags:  booths  education  national conference  RFMA 2020 

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Time For The Holidays!!

Posted By Jeff Dover, CRFP, RFMA, Wednesday, December 18, 2019
Updated: Wednesday, December 4, 2019

Hello RFMA Members,

Well, it's the Holiday Season again. It's time to relax and enjoy some time off and spend some quality time with your family. This is the time of the year to reflect back on the past 12 months and be grateful for all you have. I will be taking several days off to enjoy my family and hope you are able to do the same. Unless it's truly a work emergency, stay away from your phone and laptop!

The entire staff here at RFMA wish you and your loved ones a very happy Holiday Season. We appreciate all you do for our association and your companies. I know restaurant facilities work can be frustrating at times but we are here to help.

Dover and out.


Jeff Dover, CRFP 
Facilities Resource Manager | Restaurant Facility Management Association 
jeff@rfmaonline.com
972-805-0905 ext


Tags:  holiday season  recharge  time off 

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Check Out These Facilitator Articles

Posted By Jeff Dover, CRFP, RFMA, Wednesday, December 4, 2019
Updated: Monday, November 18, 2019

Hello RFMA Members,

There are a few articles in the Facilitator magazine I'm involved with. The first is "Emerging Trends" where I discuss a specific topic with a SME (Subject Matter Expert) from one of our members or non-members on what the future looks like for a specific topic. In the latest story, I talked with Bob and Anthony Gouglar of Wayne Communications on where they saw advancements in Drive - Thru's in the next 5 years. We all know the importance of these and the growing use. Obviously, restaurants are constantly looking at quicker drive-thru times and increased order accuracy. Bob and Anthony shared several interesting nuggets of info on what the future may hold. AI (Artificial Intelligence)  is increasingly being used for order taking and suggestive selling. Also, the food delivery system may change dramatically soon due to the ever increasing use of the drive-thru.

The other article I'm involved with is the "FM Project Profile" which details a specific project or item that one of our restaurant facility professional members has been involved with in their past. The most recent one is from Angela Hughes, CRFP, from Red Lobster which covers her experiences and thoughts on vendor and landlord relationships as they pertain to her everyday job duties. The success of these relationships are vitally important in our industry as everyone needs to work as a team in solving issues that each are faced with constantly. Success is only obtained by the strength and knowledge of all involved and all must be available 24/7 to keep restaurants operating.

Check out these articles in the latest Facilitator magazine. I think you'll enjoy them and take away good information to assist you in "protecting your company assets". If you have any questions or comments, let me know.

Dover and out


Jeff Dover, CRFP 
Facilities Resource Manager | Restaurant Facility Management Association 
jeff@rfmaonline.com
972-805-0905 ext

 

Tags:  Drive-Thru's  Facilitator magazine  RFMA education  vendor and landlord relations 

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2020 Best Practice Articles

Posted By Jeff Dover, CRFP, RFMA, Wednesday, November 20, 2019
Updated: Friday, October 25, 2019

Hello RFMA Members,

Hope you enjoyed the August/September edition of the Facilitator Magazine which included a separate Best Practices booklet. We are now accepting article submissions for the next booklet on Best Practices for the late summer, 2020 printing of our magazine. The next set of topics are:

- Facility Condition Assessments

- Facility Manager Survival

- HVAC, Air Balance & Humidity Control

- Paint Specifications

- Remodel or Refresh?

- Water Intrusion

If you are interested in submitting an article on any of the above topics, feel free to click on the following: http://rfmaonline.site-ym.com/page/BestPractices. Submissions are accepted thru February 1, 2020. If you have any questions, feel free to contact me at (972) 805-0905, x-3.

Thanks for your support!

Dover and out.


Jeff Dover, CRFP 
Facilities Resource Manager | Restaurant Facility Management Association 
jeff@rfmaonline.com
972-805-0905 ext

Tags:  Best Pracitices  education  facility assessments  HVAC  paint specifications  water intrusion 

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Achieve Your CRFP in 2019

Posted By Jeff Dover, CRFP, RFMA, Wednesday, November 6, 2019
Updated: Thursday, October 24, 2019

Hello RFMA Members,

Do you know everything needed to be a great restaurant facility professional? Probably not as the requirements for a facility professional continue to increase. Today, the scope of job functions is wide and varied. An individual must be competent in numerous areas. This is exactly why going thru the educational modules and obtaining a CRFP (Certified Restaurant Facility Professional) designation is so important in our industry. Achieving this will better equip you for making the right decisions throughout your work life and set you apart from your peers by demonstrating your expertise the restaurant facility industry. Currently RFMA is running a special discount thru December 31st on taking the CRFP exam by dropping the price by $100. The prerequisite, in general, for taking the exam requires 3-5 years of restaurant facility experience, knowledge of all aspects of facility management, and a commitment to advancement of the restaurant facility management industry. To prepare, check out the CRFP Prep course on the RFMA website consisting of fourteen (14) topic areas (modules) to review. They are:

- Site Work

- Building

- Kitchen Equipment

 - HVAC

- Electrical Systems

- Plumbing Systems

- Preventative Maintenance

- Disaster Management

- Energy Management

- Financial Planning

- Financial Management

- Project Management

- Property Management

- Codes & Guidelines

The modules are free to RFMA members and are online for self training with no time constraints. Each has a pre-test, the learning material, and a post-test. They take anywhere from 15-45 minutes to complete and will prepare you for the CRFP exam. The modules provide valuable information that will benefit you in your day to day decision making activities. I highly recommend this great learning tool as it will only help in your professional development. How about a great way to finish off 2019 in your professional development?

So, are you up for it? Are your ready to elevate yourself in our industry? Challenge yourself. You will be better qualified in restaurant facility maintenance. Feel free to contact me to discuss further.

Dover and out.


Jeff Dover, CRFP 
Facilities Resource Manager | Restaurant Facility Management Association 
jeff@rfmaonline.com
972-805-0905 ext

Tags:  certificatiojn  CRFP  restaurant facility knowledage  restaurant facilty education  RFMA 

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Almost Time to Turn the Clocks Back

Posted By Jeff Dover, CRFP, RFMA, Wednesday, October 23, 2019
Updated: Wednesday, October 2, 2019

Hello RFMA Members,

OK, it's almost time to change the clocks again. Maybe this will be the last time as several states are looking to eliminate Daylight Savings Time. This year, the time change takes place early on Sunday, Nov. 3rd. This also may be a good time to send a message to your restaurants reminding them to turn their clocks back one (1) hour and take care of a few housekeeping items as they prepare for shorter days and cold weather. Following is a list of items to consider:

- Adjust time clocks for all interior/exterior lighting. Also check for any burned out bulbs (especially exterior) and change or have professionally replaced as it will be darker substantially earlier. This is a must to protect customers, employees and your brand.

- Change times for exterior signage on/off times (time clocks) if not controlled by a photocell.

- Clean photocell lenses for exterior building and parking lot lights.

- Change programmable thermostat settings for proper times and temperatures. Do not program under 60 degrees in extreme cold climates.

- Adjust irrigation controls to correct time and ensure they are properly winterized for the cold season, where geographically applicable. Contact your lawn service provider if applicable.

- Change times for the security systems, i.e., burglar, fire, POS, and CCTV, if not done automatically.

- Have roof drains cleaned out as they be be clogged from summer/ fall storms.

- Check all exterior door sweeps for good conditions. Replace as needed as this will save energy and keep pests out as the weather turns cold.

- Ensure HVAC/R fall PM's have been completed or are scheduled.

On your personal residence, now is a good time for:

- Change batteries in all smoke/CO2 detectors.

- Change filter on HVAC unit.

- Clean out dryer vent.

- Clean refrigerator coil.

- Check windows for drafts, caulk where necessary.

- Check all exterior door sweeps to ensure they are in good condition.

- In the northern, colder climates, unhook all exterior hoses from their spigots and cover with insulation cap.

What did I miss? Always looking for feedback.

Dover and out

 


Jeff Dover, CRFP 
Facilities Resource Manager | Restaurant Facility Management Association 
jeff@rfmaonline.com
972-805-0905 ext. 3

Tags:  building maintenance  Daylight savings time  roof drians  timeclocks  winterize 

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Education, Education, Education

Posted By Jeff Dover, CRFP, RFMA, Wednesday, October 9, 2019
Updated: Friday, September 27, 2019

Hello RFMA Members,

We are listening to your comments on wanting more education. This year, we have had more educational calls than any other year and the participant engagement has been great. Surveys from these events are positive and produce much information on the topic(s) covered. We just finished a Peer to Peer call discussing 'Refrigeration & Chillers and a Peer to Partner call covering 'Plumbing Maintenance'. Our year is winding down but there are still several upcoming calls that are designed to provide important educational info to our members. Future calls and topics are:

- Wednesday, Oct. 16th, Franchisee Focus, Peer to Peer call discussing "Repair vs Replace"

- Friday, Oct. 18th, RFMA-U Webinar, covering "Hood & Kitchen Exhaust"

- Monday, Oct. 21st, Peer to Partner, "Snow Removal"

- Monday, Nov. 18th, Peer to Partner, "Fire/Life Safety"

- Friday, Dec. 6th, RFMA-U Webinar, "Kitchen Exhaust Styles, Design and Construction"

Feel free to register for any, or all, of these on our website. There's great information to learn and share. What topics would you like for 2020? Reply back and let me know or contact me at jeff@rfmaonline.com.

Dover and out.


Jeff Dover, CRFP 
Facilities Resource Manager | Restaurant Facility Management Association 
jeff@rfmaonline.com
972-805-0905 ext. 3

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