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Membership FAQ's


Who do I contact if I am having problems with logging in?


-Our Membership Coordinator, Ryan Nordling, will be happy to assist you if you are experiencing issues logging in or resetting your password.
You can contact her by email at ryan@rfmaonline.com or by phone at 972-805-0905 ext 5.


Who do I contact for help regarding changes to my membership account, like adding an additional member?

-Our Membership Coordinator, Ryan Nordling, will be happy to assist you if you are experiencing issues logging in or resetting your password. You can contact her by email at ryan@rfmaonline.com or by phone at 972-805-0905 ext 5.


I need a receipt for my membership payment. How do I get that?


-Ryan Nordling will be happy to email or mail you a copy of your paid invoice. Please send an email to ryan@rfmaonline.com
request a copy of the invoice(s).


How do I change the email address associated with the primary contact?


- First you must login as the primary member. Once you login you will notice at the top of the page is a section titled "Edit Bio”. In this section you can change all contact information as well as username and password.

What information will the members see on my InSite profile?

-The information that is viewable to other members is your contact information (email, mailing address, phone numbers) If you listed your hobbies as well as a description of your company, that will be viewable. Any categories (vendor members) that were selected will also be viewable to other members.


I see there is a member directory, am I allowed to download the list? Can I send emails to the restaurant members?


- We do not allow any members to download the member directory, nor do we sell our member list to any company. As a RFMA member you are not allowed to mass email RFMA members, but personal or one on one communication is allowed.

more Calendar

10/5/2016
Females in Facilities Virtual Book Club Call

10/14/2016
Maximize Your Membership Call

10/25/2016
Restaurant Facilities Benchmarking Roundtable: Athens, GA

10/26/2016
Member Meet-Up: Boston 2016

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