Discuss how "green" initiatives are affecting the coatings used, understanding what "green" coatings mean, the difference between "green" and sustainable, and current and future trends as it relates to the painting business
This session will begin with a presentation by 4 panelists each speaking on these topics:
1. Most maintenance in our restaurant is typically an emergency, no air, no oven, no refrigeration and of course no coffee maker. Can the cosmetic service requests be bundled and if so which ones? How important are brand standards and how are they kept consistent throughout the enterprise?
2. Which tasks/trades can be completed by in-house personnel?
3. How much do handyman services cost? How do you source these services and how do you handle the quality control? Hourly vs. bid by project work, how and when to utilize each?
4. How do we use technology to assist with these processes?
After a 10 minute question and answer period there will be an interactive game challenging the audiences comprehension of the material presented. There will be prizes for the winning section of attendees at this session.
This session is designed to help you understand and better manage grease traps/interceptors at your facilities. The presentation will focus on several key areas that will help you save time and money in the long run. You will learn how grease trap/interceptor works and trouble shooting methods , learn about best management practices on how to properly maintain your traps, and get educated on the latest regulatory requirements and city codes that you need to know in order to stay compliance with the increasing regulatory requirements from federal, state and local officials.
A detailed overview of Grease exhaust system Design, Construction, and Maintenance with emphasis on safety and long term cost savings. This presentation is the follow-up for the series of articles printed in Restaurant Facilities Magazine over the past year. Presentation follows Current NFPA96 and IBC guidelines with many real world experiences, pictures, and videos.
Diminishing budgets and dwindling resources are commonplace these days. But, deferring maintenance on your restaurant parking lot will only result in more costly structural repairs down the road. This presentation will explore problem areasboth visible and hidden liabilitiesand identify the most cost-effective repairs. To accomplish this, instructors will evaluate images of parking lots in various stages of deterioration. From there, the maintenance process will be discussed including pre-job preparation, on-site application, and post-job follow-up. Finally, the session will close with an interactive open discussion. Attendees of this presentation will be empowered with the facts on parking lot liabilities, how to prioritize repairs on a tight budget, and proper maintenance procedures.
There are many companies selling technology services to restaurateurs, what is the best one for you?
Technology providers profess that their technology solution is exactly what you need (no matter what your need or even if you are not sure what you need!) and their capacity to assist you in managing your vendors and/or technicians is out of this world (many times their correct and you find out later that they were way out!).
This session will help you organize your thoughts as to what level of skill, knowledge, control, staff and in-house budget you have at present, where do you want in the future, how do you match your current and future needs with a technology provider, what companies have what characteristics, how do you use an RFI (Request for Information) in separating the wheat from the chaff, how to use the RFP to customize your solution and determine the great from the good and then what should you expect during implementation.
Hands on workshop on what is involved in key HVAC equipment component (ie compressor, heat exchanger, etc.) and time & cost estimates.
Preventive Maintenance, The smart, economic, efficient way to keep kitchen equipment working right. Theres nothing new about the idea of preventive maintenance. In fact, for a number of reasons its smart practice to take care of major investments from your car, for example, to your home. And its certainly good business practice to pay a little money now and then to ensure that an important piece of equipment (and one that would be expensive to replace) remains in good working condition. Its that whole ounce of prevention is worth a pound of cure thing.
Create a maintenance and energy management baseline for each restaurant using technology to manage critical site information and improve asset management, maintenance and capital planning.
Sign maintenance is critical to preserving a quality image. A poorly lit, dirty or damaged signs are a direct negative reflection on the retail store. (Sign maintenance is so much more than just changing lamps.) We will explore the top ten issues surrounding proper sign maintenance with examples. The objective is to insure that your sign and your image continue to shine brightly in the customer’s eyes. We will also explore LED usage in signage and field retrofitting techniques, comparing energy consumption and maintenance costs against neon and fluorescent signage.
Stephen A. Roosa, Ph. D, author of the "Sustainable Development Handbook", for building/facility energy programs will present a presentation on how restaurant operators can reduce energy dollars in their facilities to increase profits, become more of an environemental friendly business, become "Greener", and assist companies with LEEDS program certification and development; and improve indoor air quality.
Play the game, or be a part of our live studio audience as we explore the $64,000 Question: Tank-type or tankless? During a fast-paced presentation, youll learn the unique features of both tank-type and tankless water heaters, unravel common misconceptions in comparisons between the two, understand appropriate applications, and examine field study findings on fuel cost comparisons of tank-type and tankless applications. Then, volunteer for some fun as a contestant in our Water Heater Q&A
where you can score big with your newly gained knowledge!
Content:
-Oil Storage and Removal
- Pick-up and Processing
- Service providers
- Codes and Municipalities
- Jacobsen Market/Crude Oil/Soybean/Corn
- Biodiesel and Biodiesel service providers
- Multiple uses for Finished product
- Finished product values and costs
- The future?
Sunday - February 15, 2009
2:00pm – 4:30pm
Jim Gray, Consultant Instructor
Rockhurst University
Project Management Workshop (CEU Accredited)
(Must be pre-registered!)
Course Description
At this workshop you’ll gain innovative team-building skills that you’ll mesh with essential project management techniques to create new and dynamic team paradigms that bring better productivity and higher success to every project you manage.
Course Objectives
Focus on both the personnel side and your project management techniques in this comprehensive approach to getting the job done. Participants in this course will:
- Learn fresh strategies that encourage feedback between team members
- Know how to keep each other energized throughout the life cycle of the project
- Learn how to manage and control difficult employees and make them productive team members
- Learn to analyze, schedule and control the myriad factors that determine the ultimate success – or failure – of all your projects.
- Gain a greater grasp on the scope of your projects, create better project plans and manage multiple projects easier
- Be able to assess risk and identify potential problems earlier and avoid the pitfalls that would kill another manager’s work.
Who Should Attend
This seminar is a boon to the success of every supervisor, manager and team leader who wants to draw every ounce of ability out of the members of the project team.
Course Overview
Attend this seminar and create the necessary conditions for teamwork to thrive. You’ll learn to deal with conflict more effectively, plus learn how to train others in your company to become accomplished project managers just like you. You’ll be able to balance your duties as a manager or supervisor in your organization with the specific responsibilities of a project manager.
Monday - February 16, 2009
9:45am – 11:00am
David Horsewood, Consultant Instructor
Rockhurst University
Advanced Negotiation Skills (CEU Accredited)
Course Description
Master powerhouse tactics and strategies for gaining agreement, collaboration and successful relationships. Develop win-win interactions with colleagues, customers and friends.
Course Objectives
After completing this fast-paced, one-day workshop, participants will have the skills, techniques and strategies to handle really tough negotiations.
- Plan your strategy — different approaches for different situations
- Develop rapport with anyone
- Negotiate creative strategies — get outside the box to find better solutions
- Learn powertalk and exude the confidence and skills that command respect
- Know when to compromise and when to hold your ground
- Understand what motivates people and how to push those buttons
- Learn to handle bullies, sweet-talkers, evaders, indecisive types, con artists and more
- Reach agreement faster with smart tips and Tactics
Who Should Attend
Individuals in charge of teams, Accounting professionals, customer service managers, small-business owners, salespeople.
Course Overview
Truly successful negotiators wear a lot of hats: They're diplomats, problem-solvers, quick-on their feet thinkers, persuasive communicators, firefighters, mind readers and crackerjack detail people. To succeed at these monumental tasks, negotiation professionals need every available negotiating tool. In this fast-paced seminar, Advanced Negotiation Strategies, participants learn the critical negotiating skills fundamental to professional career success. Using accelerated learning principles, the word "negotiation" is used as the link, with each letter representing a key aspect of the process. "N" reminds participants to begin by nailing down all relevant facts; "E" triggers memory by representing eyes and ears, keeping participants alert to any and every clue for success. The workshop moves fast. Participants engage in role-playing real-life scenarios, skill practices, small group exercises and discussions throughout. The trainer acts as a facilitator, presenting a technique or tactic and setting up a practice session for participants to become comfortable with the tactic. Participants reflect on their actions after every practice session and make decisions on adapting, perfecting or adjusting each negotiation activity.
Tuesday - February 17, 2009
8:15am – 9:30am
Ed Knight, Consultant Instructor
Rockhurst University
Finance 101 –Budgets & Accruals
(CEU Accredited)
Course Description
Gain the essential, hands-on skills to develop and administer practical, easy-to-use budgets.
Course Objectives
After completing this intensive session, participants will achieve the skill and confidence to build and implement budgets and learn to improve their organization's bottom-line.
- Gain down-to-earth explanations of budgeting terms and financial concepts
- Acquire essential planning tools to help you succeed when the unexpected happens
- Learn smart ways to trim your budget's "fat"
- Spot potential budget problems with powerful techniques
- Receive invaluable insight into how your organization can boost profits without sacrificing essentials
- Get assurance that your budget is a useful managerial tool and the blueprint for achieving your financial goals
Who Should Attend
Business owners, managers, supervisors, administrators, presidents, committee chairpersons, department heads, entrepreneurs, purchasing decision makers and anyone involved in developing or implementing a budget.
Course Overview
Packed with solid budgeting skills presented in clear and concise language, Building Budgeting Skills offers participants the tools to master the entire budget-planning and implementation process. Understand and implement the budgeting process in your work environment. Prepare an effective budget using all the critical tools and techniques required. Prepare the proper budget for your current situation and support it with conclusions. Monitor the progress of your budget, armed with the effective responses to contingencies and variances. At the end of the seminar, you'll leave with a complete toolbox of budget skills including: The ability to know what budget points are justified and be able to prove it
