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The Dish, February 24, 2015

Posted By Heather Webb, RFMA, Wednesday, February 25, 2015
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Did you see our Finished RFMA Gives 2015 Project?
RFMA
Watch our RFMA Gives 2015 project video and see what our wonderful RFMA Gives donors and volunteers helped create for East County Transitional Learning Center (ECTLC).

Want to get involved in our RFMA Gives 2016 project?
Contact Jeff Dover at jeff@rfmaonline.com if you are interested in participating in our RFMA Gives 2016 project.
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Pictures from RFMA 2015
RFMA
Click here to view all of the pictures from RFMA 2015. You can order prints of any of the pictures from the website. We will also be placing some of the conference pictures on the RFMA website.
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Facilitator: Simple steps to a sustainable restaurant
Jason Cocco
For restaurant operators, staying competitive requires more than great food, customer service and reasonable prices. Consumers increasingly are making dining choices based on a brand's sustainable business practices.
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SPONSORED CONTENT


Member Pro Files: Bill Lynn, Starbucks Coffee Company
RFMA

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PRODUCT SHOWCASE
Benjamin Moore – Customer Care Program

Benjamin Moore introduces Customer Care, a powerful new service program for the facility maintenance industry. This program guarantees product availability & pricing consistency nationwide for property owners or managers, as well as, provides a centralized model for ordering, billing and project reporting. Learn more about becoming a Benjamin Moore Customer Care Member 201-949-6643.


INSIDE THE INDUSTRY


Gene Lee named CEO at Darden
Nation's Restaurant News
Darden Restaurants Inc. said it is taking the interim tag off CEO Gene Lee's title, giving the permanent job to the highly respected executive who had become the face of the company during one of its most tumultuous periods.
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Frozen desserts: Key to higher average checks and new customers?
PMQ
There's a red-hot market for frozen desserts, such as gelato and ice cream, in the pizzeria setting. Let's explore how you can add a scoop or two onto each ticket.
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Maintaining a problem-free tap system
Foodservice Warehouse
Draft beer is a great product to serve in both a restaurant and bar setting. In order to keep your beer service consistent and up to par, you need to make sure your tap system is properly maintained.
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QSRs, fast casuals provide table service with RFID technology
Pizza Marketplace
As the restaurant industry trends toward using more and more technology to enhance customer experience, age-old problems like searching for a guest's table are finally being solved.
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We Manage HVAC/R & Plumbing Assets

Trinity National Accounts is a facilities management company specifically designed to handle HVAC/R/P assets and translates to savings for you!


Top 5 appetizer trends for restaurants
Nation's Restaurant News
Appetizers can be a great way to boost checks, but they have to stand out for customers to add them to their meal. The National Restaurant Association polled nearly 1,300 chefs for its What's Hot in 2015 survey and determined the top five trends in options at the beginning of a meal.
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Fridays ups ante on endless appetizers
USA Today
TGI Fridays' Endless Appetizers are back — but the casual dining chain has doubled down on the all-you-can-eat appetizer promotion for a national roll-out beginning today.
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FEATURED COMPANIES
Stay Connected To Your Restaurant

Managing multiple restaurant locations can be a challenging task. But Tyco Integrated Security’s remote security solution can help you stay in control 24/7. Here’s how.
Heatcraft Worldwide Refrigeration - Booth 810

Heatcraft is a global leader in the commercial refrigeration industry providing foodservice and convenience store customers with a wide range of innovative refrigeration solutions.
MORE


How quality management principles help FMs resolve complaints
FacilitiesNet
Successfully confronting and resolving the complaints the facility management department is faced with on a daily basis falls in line with a quality management system, or "the whole plan, do, check, act cycle," says Kit Tuveson, facility management consultant, Tuveson & Associates.
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The importance of facility management in the C-suite
Facility Dude
Facility managers know the importance of the role they play in a building's operation. The trick to improving operational efficiency of a building and its maintenance processes is to bring the same sense of significance that facility managers recognize to the C-suite.
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Change my own gaskets?!#!?
[Total Refrigeration Gaskets]
“Change my own gaskets?” you say? “I don’t know how!” Does it seem like your gasket is made into the door? You can’t see any screws or rivets that hold it in place, can’t even figure out how to get it off, much less put on a new gasket?
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Promoted by [Total Refrigeration Gaskets]


How to make your energy retrofit happen
Environmental Leader
Facilities managers and commercial property owners increasingly accept that they can save their company significant amounts of money through reduced energy use and lower plant operating costs. But engaging in energy efficiency projects and upgrades can be costly and companies don't always have the funds to get started. Fortunately, funding options are available for companies that know how to find them.
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5 common misconceptions about concrete floor maintenance
Facility Executive
Although concrete is frequently chosen flooring material in buildings throughout North America, there are challenges involved in maintaining this surface. Despite its reputation for being tough as nails, it must be cared for in a specific way.
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The ladder to success
QSR
Plenty of quick-serve cashiers have risen the ranks to the C-suite. Now executives hope to offer the same chance to their employees.
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Simple ways to engage new hires — fast
Social-Hire
With today's top-notch recruitment practices, new hires may come on board fast, but that doesn't mean they'll acclimate to the company quickly. Here are four ways you can use employee recognition to help engage new hires immediately.
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Looking for similar articles? Search here, keyword SIGNAGE


PRODUCT SHOWCASES


Nationwide Pavement Maintenance

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Water + Heat = Scale

If you have water that is being heated for cooking or beverages then you have scale forming in that equipment. Scale negatively impacts taste of foods and beverages in addition to the maintenance nightmare caused in equipment.

Want a solution that saves money? Contact Mavea.

www.Mavea.com


SELF - PERFORMING = SAVINGS FOR YOU

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Are you being served by a drone?
Bloomberg
With retailers deploying drones and factories using robots, can restaurants be far behind?
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Zomato to launch restaurant food delivery service
TechCrunch
Zomato, the restaurant discovery site that acquired U.S. rival Urbanspoon last month, is expanding its business into food orders, starting in its home market of India next month — with aggressive expansion plans.
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PRODUCT SHOWCASE
grab the solution

ProTecBar
is designed to match the existing metal of entry door push or pull bars in pliable plastic to cover unsightly abrasion and scratches as well as providing additional protection against similar issues. ProTecBar can be installed by snapping the piece over the bar without tools or removal of bar.


Significant energy savings from refrigerator/freezer coil cleaning
FFT
Don Fisher, a consultant to the respected Food Service Technology Center, presented new energy savings data in an educational presentation at the RFMA Convention in San Diego.
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Why many restaurants don't actually want you to order dessert
The Washington Post
Dessert can be delicious. And it can be profitable, too. But generally speaking, when diners extend their meal with slices of chocolate cake, cups of ice cream and servings of creme brulee, it can come at restaurants' expense.
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4 tips to making a positive first impression
Anne Rose
Much has been written about executing amazing customer service, but let's focus today on one aspect that's immediately implementable: first impressions. It takes just a few seconds to properly impress a new client, but it takes days or weeks (or never) to undo a negative first impression.
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Buttered coffee is all the rage across the US
Archita Datta Majumdar
Trends come and go constantly, but some can make deep impressions while they last. One such trend that is slowly making rounds in the U.S. is buttered coffee, thanks to the Bulletproof Coffee brand.
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TRENDING ARTICLES
Missed last week's issue? See which articles your colleagues read most.

Meet the 2015 breakout brands (Nation's Restaurant News)
Study names top QSR chains (Foodservice Equipment & Supplies)
Best maintenance: Reactive, preventive or predictive? (Facility Maintenance Decisions)

Don't be left behind. Click here to see what else you missed.



The Dish

Colby Horton, Executive Vice President of Publishing, 469.420.2601
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Valerie Hunt, Assistant Executive Editor, 469.420.2690
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