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The Dish, April 2, 2013

Posted By Administration, Tuesday, April 02, 2013

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April 2, 2013





The Annual RFMA Buyer's Guide is almost here!
Our annual Buyer's Guide will be featured in our June/July issue of our Facilitator magazine. Every vendor company member will be featured in the Buyer's Guide with a free listing including their company name, address, website, 30-word description and 5 categories. Enhanced listings will be available to purchase in the RFMA online store in the coming weeks. The Buyer's Guide listing information will be pulled from your company's primary member record on To update or change your company's profile make sure the primary vendor member logs into and clicks on "Manage Profile" and "Edit Bio" to update or change any information.

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Got answers? New posts on the Facility Manager's Forum!
Check out the Facility Manager's Forum exclusively for RFMA restaurant members. Start your own discussion or answer some of the current topics about Air Curtains, Maintenance Management Software, E Cube, Hood Cleanings and more! Click here to go to the forum or visit our website at Remember, you must be logged in to post or see any forums.

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Sustainability: Now and forever
By Richard Young
"Sustainability" has evolved into a concept that seems to mean something different to everyone. At its core, it refers to people who are serious about the environment, but it is also used as a feel-good lever for self-promotion and as a negative term to protect business-as-usual practices.

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Sponsored Content



13 ways to painlessly improve profitability in 2013: Kitchen equipment
By Jay Fiske
Is it really possible just one tiny change in your kitchen could be the equivalent of increasing annual sales by $9,000? According to the International Facility Management Association, just by rolling back your broiler on-time by an hour a day, you can save $450 a year — pure profit that drops right to the bottom line. For an operation with a 5 percent profit margin, it would take an increase of $9,000 in sales to yield that $450 in profit. And that's just one piece of equipment. So what profits are lurking in your kitchen? Here are some tips to ferret them out.

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Industry Pulse: Do you have a maintenance schedule for your kitchen equipment?

Looking for similar articles? Search here, keyword "EQUIPMENT."

NRA names 2013 Operator Innovations Awards finalists
An independent panel of foodservice operators from the across the industry has selected the finalists for the 2013 Operator Innovations Awards. Three finalists in each of five categories — Food Safety, Health and Nutrition, Menu Development, Sustainability and Technology — will be brought to Chicago for the 2013 National Restaurant Association Restaurant, Hotel-Motel Show in May.

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Wherever you are...We can be!
When your business has multiple locations, coordinating all of them is a massive job. You need one source to get everything functioning as a unified whole and to keep it that way. Source One is that one source.

InstaKey Security Systems is an effective alternative to inconvenient & costly Locksmith callouts, inopportune IC core swap delays, and unauthorized Key Duplication. Visit Booth #200. Learn More


Mean Green Cleaner gets 'meaner'
Pizza Marketplace
Mean Green Industrial Strength Cleaner & Degreaser has doubled the amount of chelating agent in its formula, a blend of biodegradable detergents, just time to help restaurants with spring cleaning. The new formula, ideal for outdoor seating areas, is also useful on tile, concrete, asphalt and parking areas, said Pat Foley, director of sales.

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Open kitchens? You must be crazy
Foodservice Equipment & Design
Knowing that opening up the kitchen for customers to see all of the action brings with it a number of operational and design complications, why in the world would someone want to do this? The answer is simple: It provides a show to the guests and a level of comfort that the staff is preparing food using real home cooking methodologies. Bottom-line: It raises the level of perceived quality, personalization and concept delivery that should result in higher sales.

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Technomic turns consumer feedback into restaurant chain scorecard
Chicago Business Journal
The restaurant business is notoriously competitive. For restaurant chains to survive — and thrive — they need constant fresh data to know how customers rate them compared to their competitors. This is where Chicago-based food industry research firm Technomic aims to be of service to the restaurant biz with its constantly-updated Consumer Restaurant Brand Metrics database.

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Trimark buys Strategic
Foodservice Equipment & Supplies
With revenues of $850 million, TriMark becomes the largest foodservice equipment and supplies dealer in the U.S.

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Control HVAC to aid profit
By Jay Fiske
Restaurants spend three times more per square foot than other commercial facilities for electric bills. Controlling HVAC helps.

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Relive the RFMA flash mob
RFMA wants to thank all the members who made the 2013 Opening Party flash mob such a success! See it online here.

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The rise of juice and smoothie bars and applications
Foodservice Equipment & Supplies
Juice bars offer traditional foodservice operators such as colleges, hospitals and even B&I the opportunity to cash in on consumers' desire to purchase more healthful menu items. Of course, making this kind of transition requires several key foodservice equipment and design considerations.

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Restaurant owners are bringing down cost estimates on Obamacare
The Wall Street Journal
Restaurant owners are bringing down cost overrun figures for enacting the health care overhaul law known as Obamacare. Wendy's Co. has lowered its estimates by 80 percent on the extra costs involved in enacting the law because they expect many employees to decline the coverage they will offer. Other chains report similar expectations.

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EnergySherlock - Energy Conservation Management Services
Having difficulty with selecting multiple contractors for energy related services?  Good news, EnergySherlock is a trusted "one stop shop" for restaurant operators that need energy action plans developed and implemented.

Parker Line Striping

NATIONS LEADING PAVEMENT MARKING COMPANY trusted by national retailers across the USA. Let us handle your portfolio and leave the headaches to us.


NPD: Meal deals need to be rejuvenated
Supermarket News
The NPD Group, a market research and global information company, reports that customers visiting restaurants because of a "meal deal" were down last year from the prior year. NPD analysts, however, see the drop in deal visits related to consumers' conception of what a deal is. In fact, they said if a deal — and the two most popular in the restaurant arena are combo meals and value menu items — is carried on too long, the consumer may start to see the deal price as the regular price. When that happens, something else is needed to attract him, NPD researchers said.

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Pilot Flying J joins fast-casual dining movement
Pilot Flying J is looking to give professional drivers more dining options. The Knoxville, Tenn.-based company, which operates more than 650 retail locations and is the largest operator of travel centers and travel plazas in North America, plans to open a new fast-casual dining concept at select locations nationwide. The concept debuted in March at the new Pilot Travel Center in St. Marys, Ga., and offers a diverse menu.

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KFC debuts children's meals
Food Business News
KFC, a division of Yum! Brands, Inc., is adding children's meals to the menu. Packaged in a miniature version of the chicken chain's iconic bucket, Li'l Bucket Kids Meals include a drumstick, green beans, a squeezable applesauce pouch and a Capri Sun juice beverage.

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Missed last week's issue? See which articles your colleagues read most.



Welcome new RFMA members (RFMA)
Drain cleaning: Looking for trouble (Maintenance Solutions)
Facility management on the go (The Facilitator)

Don't be left behind. Click here to see what else you missed.

More restaurants offering beefless burgers
Food Business News
Turkey, veggie and seafood patties are popping up on more burger menus, according to market researcher Technomic Inc., Chicago. With beef prices on the rise and a shift in consumer eating habits, restaurant operators are keen to cater to meatless diets as well as experiment with exotic proteins, said Lauren Hallow, an assistant editor at Technomic.

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Report: Restaurants failing in fresh produce options for kids
The Packer
More restaurant chains offer fruits and vegetables with children's meals than they did in 2008, but the Center for Science in the Public Interest calls it a "disappointing improvement" in the overall nutrition of the meals.

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Small business goes to Washington
American Express OPEN Forum
Entrepreneurs from 20 states were invited to the White House to speak with President Barack Obama about the needs of small business. Taxes, patents and immigration reform were just a few of the concerns brought up in conversation. Mike Mitternight, the owner of Factory Service Agency near New Orleans, and Chris Holman, CEO of, attended the White House meeting. They tell us what issues they shared with the president.

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Northwest Companies BOOTH 1323

We are experts in exterior facilities management for restaurants across all 48 states.
Our services include:
• Snow plowing
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Most of all you make only ONE CALL for service regardless of the number of locations you manage.

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Do your employees leave the lights on in your walk-in coolers and dry storage areas? Save energy with Component Hardware’s LED-321420 Motion Sensor bulb. Instant-on LEDs provide bright light without emitting heat into refrigerated spaces. Easy installation – no adapter or electrician required. Just screw in the bulb and start saving!

Benjamin Moore – Customer Care Program

Benjamin Moore introduces Customer Care, a powerful new service program for the facility maintenance industry. This program guarantees product availability & pricing consistency nationwide for property owners or managers, as well as, provides a centralized model for ordering, billing and project reporting. Learn more about becoming a Benjamin Moore Customer Care Member 201-949-6643.

Managing Water Just Got Easier

Everpure® SimpliFlow™ Water Management Systems by Pentair® can help you spend less time identifying and tracing beverage lines along with easy shut-off of lines during servicing. A variety of configurations are available to meet specific needs. SimpliFlow provides organization and efficiency in back-of-house operation and makes adding new beverage equipment in the future easier. For more information, contact customer service at or 800.942.1153/630.307.3000.

General Parts, LLC

Our service commitment is based on having one of the largest in-stock inventories of Original Equipment Manufacturer parts in the industry. Our reputation is based on having the right parts in the right places in our warehouses and on our service trucks

To find out how to feature your company in The Dish and other advertising opportunities, Contact James DeBois at 469-420-2618

More info



The Dish

Colby Horton, Vice President of Publishing, 469.420.2601
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Valerie Hunt, Senior Content Editor, 469.420.2690   
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