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November 19, 2012 Dish

Posted By Administration, Tuesday, November 20, 2012

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Nov. 20, 2012




RFMA Gives 2013
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RFMA Gives 2013 is fast approaching and we are so excited to get started on the Midway Safe Harbor demolition Jan. 5-6. If you or your company is interested in volunteering onsite at Midway Safe Harbor in Florida, please contact Heather Webb at If you have already committed to volunteering for RFMA Gives 2013 onsite at Midway Safe Harbor please complete this volunteer release form on our website under the RFMA Gives page. If you have any questions, please contact Heather Webb at

RFMA renewals
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RFMA renewals are in full swing and we wanted to make sure our members had some tips for renewing their 2013 memberships. The top three tips for RFMA renewals are:

  1. The easiest way to renew your membership is to log on to our website at and log in with your username and password. After logging in, click on the "Renew" link under the "JOIN/RENEW" tab.
  2. You must be logged into the website using your username and password to renew your membership. Forgot your password to log in to the website? No problem at all. Simply log on to our website at and click "Forgot Password?" under the login section. Enter either your email address or your username and a password reset email will be delivered to your inbox.
  3. To print or view your membership invoice for your 2013 membership dues or any past membership dues log into our website then click on Manage Profile and then Membership at the bottom of the page. A great way to forward your invoice onto your company or to keep for your own records.

Interested in writing? Contribute to our Facilitator magazine or submit a white paper
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The Facilitator editorial and white-paper submissions are welcome year-round. Take a look at the contributor guidelines or our white-paper submission guidelines in our resource library for more details.

Find us on Facebook
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Next time you're on Facebook — not at work, of course, wink, wink — make sure to "like" our RFMA page. Keep up with the latest RFMA news and connect with other RFMA members! Click here to go directly to our Facebook page.

Welcome new RFMA members
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Click here to see the list of restaurant and vendor members who joined RFMA during November so far, including new restaurant members, Jeff Lincoln with Taco Bell, Laura Ramirez with Brinker International and Bryant Rodriguez with Benihana, Inc.


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To find out how to feature your company in the RFMA eNewsletter and other advertising opportunities, Contact James DeBois at 469-420-2618.







More Information

March 10-12

RFMA 2013 Annual Conference in Orlando, Fla.




Starving the hunger of fire: Fire safety measures that can save thousands
Gordon Bruner    Share    Share on FacebookTwitterShare on LinkedinE-mail article
According to the U.S. Fire Administration, nearly 6,000 restaurant fires occur in the United States annually, accounting for approximately $172 million in property damage. In a restaurant, there are a number of opportunities for a fire to break out. While you can take some steps to minimize the amount of damage that can occur, it is just not possible to eliminate all risk from the equation. What you can do, however, is take some very simple precautions to minimize the amount of risk and preserve the safety of your staff and guests. More



Consumer attitudes changing fast-food restaurant design
The Gazette    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Fast-food restaurants nationwide generate about 70 percent of their sales from the drive-up window, according to the National Restaurant Association. Customers made 12.4 billion trips last year to the nation's drive-through windows, up 2 percent from 2010. As consumers become more pressed for time, restaurant design is being influenced by their desire for quick access. More

Airing grievances with restroom odors
Cleaning & Maintenance Management    Share    Share on FacebookTwitterShare on LinkedinE-mail article
A facility's restroom can be the defining factor for customer satisfaction and patron retention. According to a recent Harris Interactive poll, as many as 94 percent of facility patrons are unwilling to return to an establishment if the restrooms are unsanitary; therefore, achieving a competitive edge begins with cleanliness. More

Utah bill: 1 liquor license per chain instead of per restaurant
The Salt Lake Tribune    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Lawmakers in Utah are considering a bill that would allow restaurant chains to hold a single "master" liquor license for all locations rather than applying for a permit at each eatery. The legislation would give chains that want to expand or come to Utah more flexibility in obtaining liquor permits, which have been in short supply. More

Meet your consumer
QSR    Share    Share on FacebookTwitterShare on LinkedinE-mail article
There is no average quick-service customer. Or so says Kim Holman, director of marketing for Wixon Inc., a flavor researcher and manufacturer. She believes the U.S. has become such a melting pot of age, race and other demographics spread out across disparate regions that fast-food operators have no way of singling out any one typical, everyday customer. More

Starbucks to buy Teavana for $620 million
The New York Times    Share    Share on FacebookTwitterShare on LinkedinE-mail article
As it continues to move beyond lattes and Frappuccinos, Starbucks is betting that tea will be its next big hit. The coffee colossus agreed on Wednesday to buy Teavana, a publicly traded seller of high-end teas, for $620 million in cash. The deal is Starbucks' biggest takeover to date, more than six times bigger than its acquisition of Bay Bread earlier this year. More

Chick-fil-A voted America's favorite chicken chain    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Chick-fil-A tops of the list of favorite chicken chains, according to a national study from Market Force, a worldwide leader in customer intelligence solutions. Chick-fil-A was voted America's No. 1 chicken chain in a restaurant industry survey of more than 7,600 consumers. Raising Cane's and Boston Market were ranked second and third, followed by El Pollo Loco, Zaxby's, Popeyes, KFC, Wingstop and Church's Chicken. More

McDonald's replaces US chief after sales disappointment
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McDonald's is replacing the president of its U.S. business a week after it reported disappointing global restaurant sales amid a loss of customers to rival fast-food chains like Burger King and Taco Bell. The company said Jan Fields, 57, who has been with the company for more than 35 years and drove the expansion of its McCafe drink menu, will be succeeded by Jeff Stratton, currently global chief restaurant officer. More

'Green' growth fuels an entire industry
USA Today    Share    Share on FacebookTwitterShare on LinkedinE-mail article
Green construction is expected to reach $122 billion by 2015 as developers use low-cost options to make buildings environmentally friendly and earn big tax breaks. "You've got the building industry playing a strong role in setting these standards that are then being adopted as law. I don't think many people understand that," said John Wargo, a Yale University environmental health professor. More


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