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DWM Facilities Maintenance Enhances Client Support

Posted By Heather Webb, RFMA, Tuesday, July 26, 2016

Erica Carpinello Promoted to Strategic Support Analyst 

 LATHAM, NY -  LATHAM, NY--DWM Facilities Maintenance announced today the promotion of Erica Carpinello to Strategic Support analyst. In her new role, Carpinello will be responsible for supporting the Construction & Renovation Division through strategic reporting to ensure efficient completion of Construction & Renovation projects.

“DWM has always prided itself on its partnership with clients. We are thrilled to enhance this partnership by adding additional account management resources to our clients,” said Katie Whitt, VP of Strategic Accounts. “The promotion Carpinello truly demonstrates DWM’s goal of being the best in the world at partnership.” 

Carpinello joined the DWM team as a Customer Service Coordinator in 2014. Through her solutions-based mindset and organizational skills, Carpinello has established new processes and protocols that have resulted in on-time, on-budget project completions for DWM’s Construction & Renovation division.

“We are excited to have the opportunity to recognize Carpinello for her efforts in streamlining and managing the construction & renovation process,” said Paul Meeks, Executive VP of Projects. “DWM looks forward to expanding these processes across the division to enhance our support for our clients.”  

DWM, with its headquarters and national call center in Latham, NY; was founded by CEO, David Meeks in 1997. The DWM facilities maintenance menu of services was born from Mr. Meeks’ 18-year facilities career with Amerada Hess (now Hess Corporation). 

DWM delivers a comprehensive platform of general maintenance, handyman, carpet cleaning, project management, remodeling/rollouts, water filtration services, and emergency services. Proven service options include programmed maintenance, on-demand break-fix service, and project management. DWM features 24/7 emergency service response, efficient web-based online work order tracking, consolidated invoicing and digital backup.

A market leader, DWM services the retail, restaurant, grocery, convenience store, commercial, and financial markets; under a mantra of “We’ll handle it”. More information about DWM can be found at


Tags:  DWM Facilities Maintenance 

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