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Computerized Maintenance Management Systems

Posted By Jeff Dover, CRFP, RFMA, Wednesday, October 15, 2014

Hello fellow RFMA members,

Today's post is on Computer Maintenance Management Systems (CMMS). In today's tough economical climate, it's imperative to make sound financial decisions concerning facility spending. CMMS has made tremendous progress in assisting facilities professionals in this area. CMMS systems introduced properly can reduce overall facility spending and ensure dollars are being used efficiently. It now makes economic sense to utilize some portions of these systems in your day to day handling of job responsibilities. CMMS can provide detail information or assist in the following areas:

- Generating R&M work orders via phone or email

- Repair costs by individual equipment

- Asset management

- PM scheduling

- Vendor certification

- Site surveys (condition of assets)

- Alarm/emergency generation if building automation system (BAS) is present

A good example of CMMS would be deciding on a fryer repair versus replacement. For example, let's assume the fryer has a cracked frypot. Should it be repaired or replaced? By utilizing CMMS, a facility professional could review in a minute the initial cost of equipment, the age of the fryer, the remaining dollars left on the books, the repair (work order) history including what has been done and the costs associated. Then a well thought out financial decision could be reached. Some in-house accounting departments will have varying degrees of this information but probably will not have repair cost history.

CMMS can also simplify generating a repair call. Usually an 800 number will be used for all facility R&M repair calls. The CMMS company will generally complete a quick troubleshooting with the caller on the affected piece of equipment and then contact the proper vendor for service. In most cases, the vendors used will be the same ones that were utilized prior to partnering with a CMMS company. They will generally work with your contractors.

The costs for supplying these types of services has dropped considerably over the past few years and it has become economical in the data that is provided back to the customers. The future is now for CMMS.

RFMA has several companies supplying this type of service. I recommend contacting them to begin the discussion on how they can help you. I would also appreciate feedback from individuals using CMMS for their comments. Obviously this article could not cover all the benefits available. Thanks for your time.

Dover and out.

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Comments on this post...

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Allison Bishop, DWM Facilities Maintenance says...
Posted Tuesday, October 21, 2014
Great post Jeff!

Using data to help drive decision-making is a trend that doesn't seem to be slowing down at all! Data-driven decision making can now be seen at all levels of the FM industry.
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Charisse (Luckey) Rubio, Blue Action Consulting says...
Posted Tuesday, October 28, 2014
I agree. More and more of our customers are requesting service and monitoring compliance through CMMS. This is definitely a growing trend.
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