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Monitoring/Approving Projects

Posted By Jeff Dover, CRFP, RFMA, Tuesday, July 22, 2014
Hello RFMA members,
It seems like FM's rarely have a slow period. There is always projects or paperwork to scope or complete, surveys to be done, invoices to process, etc. In the summer, due to various factors, a FM is normally at their busiest. This always gave me trouble in properly following up with my vendors in processing their invoices in a timely manner. Obviously, you can't be on-site to review the work being done for all jobs. For some projects, I required "before" and "after" photos showing the work while others I relied on the MOD (manager on duty) to sign off on the work. I would like to hear back on how you handle approving invoices. How do you handle PM work i.e., hood cleaning, trap pumping, HVAC? How are your typical R&M projects handled, like floor tile, sidewalk, of parking lot repairs? Do you rely on managers or pictures? Please let me know as I am looking at "best practices" for this important subject. Thanks.

Dover and out !

Tags:  photos  projects  sign offs 

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Tim Corcoran, PMP, CRFP, Jack in the Box / Qdoba says...
Posted Tuesday, July 22, 2014
Photos and calls to MOD are great. I also find that requiring a signoff on an install checklist (created by me) is a great tool. It is written into the contract as a requirement upon closeout. I customize the form to include all critical scope items and other requirements unique to the project. I also require them to obtain manager signoff with a specific section noting that the manager confirmed a few things before signing. This helps create accountability and tracking with OPS.
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