Who do I contact if I
am having problems with logging in?
-Our Membership Coordinator, Carly Wohlers, will be happy to assist you if you are experiencing issues logging
in or resetting your password. You can contact her by email at carly@rfmaonline.com or by phone
at 972-805-0905.
Who do I contact for
help regarding changes to my membership account, like adding an additional
member?
-Our Membership Coordinator, Carly Wohlers, will be happy to assist you if you are experiencing issues
logging in or resetting your password. You can contact her by email at carly@rfmaonline.com or by phone
at 972-805-0905.
I need a receipt for
my membership payment. How do I get that?
-Carly Wohlers will be happy to email or
mail you a copy of your paid invoice.
Please send an email to carly@rfmaonline.com request a copy of the invoice(s).
How do I change the
email address associated with the primary contact?
- First you must login as the primary
member. Once you login you will notice
at the top of the page is a section titled "Edit Bio”. In this section you can change all contact
information as well as username and password.
What information will
the members see on my InSite profile?
-The information that is viewable to
other members is your contact information (email, mailing address, phone
numbers) If you listed your hobbies as well as a description of your company,
that will be viewable. Any categories
(vendor members) that were selected will also be viewable to other
members.
I see there is a
member directory, am I allowed to download the list? Can I send emails to the restaurant members?
- We do not allow any members to download
the member directory, nor do we sell our member list to any company. As a RFMA member you are not allowed to mass
email RFMA members, but personal or one on one communication is allowed.